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- Tasks: Provide exceptional customer service and create memorable shopping experiences.
- Company: Join the warm and creative team at Emma Bridgewater.
- Benefits: Training, development opportunities, and a beautifully designed store environment.
- Why this job: Engage with customers and showcase beautiful pottery in a vibrant atmosphere.
- Qualifications: Friendly attitude, strong communication skills, and a passion for customer service.
- Other info: No prior experience needed; enthusiasm and positivity are what we value!
The predicted salary is between 13000 - 16000 £ per year.
Join Our Team as a Retail Assistant at Emma Bridgewater! At Emma Bridgewater, we believe in bringing people together through beautifully crafted pottery and a passion for home and family. Our shops are more than just places to buy; they are spaces filled with warmth, curiosity, and energy. We are looking for a friendly and enthusiastic Retail Assistant to join our team, providing exceptional customer service and creating memorable shopping experiences for our customers. If you love engaging with people, have a keen eye for detail, and take pride in your work, we would love to hear from you!
About the Role: As a Retail Assistant, you will be at the heart of our store, helping customers find their perfect pieces while ensuring our displays look their best. Your role will involve handling transactions, offering product advice, and maintaining the welcoming atmosphere that makes Emma Bridgewater special. You will be part of a team that values togetherness, care, and energy, making every visit to our shop a delightful experience.
Key Responsibilities- Providing outstanding customer service, assisting with enquiries, and offering knowledgeable advice on our products.
- Processing cash and card payments efficiently and accurately.
- Handling product returns and processing refunds where necessary.
- Keeping our shop looking its best by arranging displays, unpacking deliveries, and maintaining cleanliness and tidiness.
- Supporting product launches and promotions by showcasing new collections and recommending products.
- Managing stock inventory and reporting any issues to management.
- Answering telephone enquiries and processing orders over the phone.
- Opening and closing tills and ensuring financial transactions are recorded correctly.
- A friendly and welcoming attitude with a passion for customer service.
- Excellent communication skills and a willingness to learn about our products.
- Strong attention to detail and a proactive approach to maintaining shop standards.
- A team player who enjoys working in a fast-paced retail environment.
- Previous retail experience is desirable but not essential – we value enthusiasm and a positive attitude!
Why Join Emma Bridgewater? We are a brand that values creativity, care, and community. As part of our team, you’ll receive training, development opportunities, and the chance to work in a beautifully designed store environment. We celebrate individuality and encourage our employees to bring their passion and personality to work every day. If you think you’d be a great fit for our team, apply today and start your journey with Emma Bridgewater!
Retail Assistant in Stoke-on-Trent employer: Emma Bridgewater
Contact Detail:
Emma Bridgewater Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Before your interview, spend some time learning about Emma Bridgewater's values and products. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer or handle a tricky situation. Being prepared will help you shine during the interview and demonstrate your passion for providing exceptional service.
✨Tip Number 3
Show off your personality! Emma Bridgewater values individuality, so don’t be afraid to let your true self shine through. Share your enthusiasm for pottery and home decor, and how you can contribute to creating a warm atmosphere in the shop.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Emma Bridgewater family. We can’t wait to see what you bring to the table!
We think you need these skills to ace Retail Assistant in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love seeing enthusiasm and a friendly attitude, so don’t be afraid to express why you’re passionate about customer service and working with us at Emma Bridgewater.
Tailor Your Application: Make sure to tailor your application to the Retail Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your attention to detail or ability to work in a team. This shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use simple language and avoid jargon. This makes it easier for us to see your qualifications and understand your passion for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do – just follow the prompts and submit your details!
How to prepare for a job interview at Emma Bridgewater
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for customers.
✨Know the Products Inside Out
Do a bit of homework on Emma Bridgewater's pottery and product range. Being able to discuss their collections and what makes them special will show your genuine interest and help you stand out as a candidate.
✨Demonstrate Team Spirit
Since teamwork is key at Emma Bridgewater, be ready to share examples of how you've successfully worked in a team before. Highlight your ability to collaborate and support your colleagues in a fast-paced environment.
✨Prepare for Common Retail Scenarios
Think about common retail situations, like handling customer complaints or managing stock. Prepare responses that showcase your problem-solving skills and attention to detail, which are crucial for maintaining shop standards.
