At a Glance
- Tasks: Lead transformation delivery for a cutting-edge payments platform, coordinating multiple projects and vendors.
- Company: Join EML Payments, a global fintech leader with a mission to revolutionise payment solutions.
- Benefits: Enjoy competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to work across business and technology teams.
- Why this job: Make a real impact in the fintech space while driving innovative payment solutions.
- Qualifications: Strong project management experience in payments or fintech, with excellent coordination skills.
The predicted salary is between 60000 - 75000 £ per year.
EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities.
Role Purpose
This role is a senior delivery coordination and execution management position within a large-scale payments platform transformation programme. The role supports the Transformation Delivery Director in driving integrated delivery execution across multiple projects, vendors, onboarding initiatives, API integrations, and operational readiness activities. Operating as part of the Transformation Control Tower, the role ensures delivery activities remain aligned, dependencies are managed, governance is maintained, and execution risks are proactively surfaced across the programme landscape. The successful candidate will bring strong payments and transformation experience, with the ability to coordinate complex multi-stream initiatives across both business and technology teams. This is a hands-on transformation delivery role suited to someone comfortable operating across programme governance, vendor integration delivery, onboarding coordination, and API-enabled platform transformation initiatives.
Key Responsibilities
- Multi-Project Delivery Coordination: Coordinate delivery activities across multiple concurrent transformation projects and initiatives. Ensure alignment between project timelines, dependencies, and transformation milestones. Identify delivery conflicts, sequencing risks, and resource impacts across the wider programme landscape. Support integrated planning and critical path management across projects. Maintain visibility of delivery progress, readiness status, and escalation points. Coordinate delivery activities with external vendors, integration partners, and third-party providers. Track vendor onboarding, integration readiness, certification activities, and delivery milestones. Support management of vendor dependencies, risks, and issue resolution. Ensure vendor deliverables align to programme timelines, testing windows, and operational readiness plans. Coordinate governance and status tracking across multiple vendor workstreams.
- API & Platform Integration Delivery: Support coordination of API integration delivery across internal and external stakeholders. Track API delivery dependencies, integration milestones, and environment readiness. Work closely with engineering, architecture, and product teams to ensure integration activities remain aligned to programme priorities. Support coordination of testing, certification, and operational readiness activities relating to platform and API integrations.
- Client Onboarding & Migration Coordination: Coordinate onboarding and migration delivery activities across clients, vendors, and operational teams. Support planning and tracking of onboarding readiness, testing, certification, and go-live activities. Ensure onboarding dependencies across product, integration, operations, and support teams are visible and managed. Track migration readiness, operational impacts, and production entry criteria. Support execution of pilot readiness and hyper-care coordination activities.
- Transformation Control Tower Support: Support the Transformation Delivery Director in running the central transformation control tower. Coordinate programme governance, delivery cadence, and execution tracking across multiple workstreams and projects. Consolidate delivery reporting, RAID items, dependencies, and milestone tracking into an integrated programme view. Drive follow-up of actions, decisions, risks, and cross-functional delivery commitments. Support preparation of executive governance and SteerCo materials. Produce clear reporting across delivery status, dependencies, risks, vendor readiness, and milestone confidence. Support governance forums by ensuring updates, actions, and decisions are accurately tracked. Escalate delivery risks and blockers impacting transformation milestones or operational readiness.
Experience & Skills Required
- Strong project management experience within payments, banking, or fintech.
- Experience supporting complex platform transformation or migration programmes.
- Experience coordinating multiple projects and cross-functional delivery teams.
- Experience working with third-party vendors and integration partners.
- Experience supporting API integration or platform delivery initiatives.
- Experience operating within regulated or operationally critical environments.
Payments & Technical Knowledge
- Understanding of one or more of:
- Payments platforms
- API integrations
- Real-time payments
- Card payments
- Client onboarding
- Testing and operational readiness
Key Skills
- Executive reporting
- RAID management
- Organisational and planning skills
- Delivery governance
Personal Attributes
- Highly organised and structured
- Strong coordination and communication skills
- Delivery-focused and proactive
- Comfortable operating across business and technology teams
- Able to manage complexity across multiple initiatives simultaneously
- Calm under pressure with strong attention to detail
- Collaborative, pragmatic, and execution-oriented
Transformation Delivery Lead – Payments Platform employer: EML
EML Payments is an exceptional employer, offering a dynamic work environment in the heart of Brisbane, Australia, where innovation meets collaboration. With a strong focus on employee growth and development, we provide ample opportunities for professional advancement within the rapidly evolving fintech landscape. Our inclusive culture fosters creativity and teamwork, ensuring that every team member feels valued and empowered to contribute to transformative payment solutions that make a real difference in our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Transformation Delivery Lead – Payments Platform
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like EML. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Transformation Delivery Lead – Payments Platform
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to EML.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on EML's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at EML
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with EML.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at EML will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former EML employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
