Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client projects, manage teams, and drive technical solutions in a dynamic fintech environment.
- Company: Join EML Payments, a global leader in innovative payment solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact by transforming client experiences with cutting-edge technology.
- Qualifications: 7+ years in project management, strong leadership skills, and API integration experience.
- Other info: Be part of a collaborative team that values innovation and excellence.
The predicted salary is between 48000 - 72000 £ per year.
EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative change for our customers and communities.
About the role
The Client Delivery Team Lead is a strategic role focused on delivering complex, client-facing projects with a strong emphasis on technical execution and product expertise. This position requires advanced knowledge of our platform capabilities, API integrations, and process optimization. In addition to managing technical projects, this role includes oversight of Client Delivery Managers to ensure alignment with project goals and operational excellence, and acting as a key support to the Director during UK business hours. This position demands senior-level experience in scoping, onboarding improvements, and driving product enhancements through collaboration with cross-functional teams.
What you'll do
- Oversee and provide guidance to Client Delivery Managers to ensure successful execution of client projects
- Act as a primary support to the Director during UK business hours, ensuring continuity of leadership and decision-making
- Support technical scoping sessions with internal stakeholders to ensure all requirements are captured before project kick-off
- Manage complex projects, often including API integrations between client systems and internal platforms with precision
- Conduct rigorous testing and validation of technical deliverables prior to launch
- Collaborate with Product and Engineering teams to implement enhancements, vendor API integrations and resolve technical issues
- Drive onboarding improvements to streamline client experience and reduce time-to-value by introducing AI and automation into our processes and Product capabilities
- Provide strategic input on product improvements based on client feedback and technical feasibility
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
- 7+ years of project management experience in a technical or SaaS environment
- Proven experience with API integrations and technical troubleshooting
- Experience in team oversight or leadership within a client delivery or technical project environment
- Strong leadership and mentoring skills to guide Client Delivery Managers
- Ability to translate complex client requirements into actionable technical solutions
- Proficiency in API concepts (REST, JSON, authentication methods)
- Advanced understanding of SaaS product architecture and capabilities
- Ability to manage multiple technical projects simultaneously
Client Delivery Team Lead employer: EML
Contact Detail:
EML Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space, especially those who work at EML Payments or similar companies. A friendly chat can open doors and give you insider info on the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by diving deep into EML Payments' products and services. Understand their API integrations and how they optimise client experiences. This knowledge will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've guided teams through complex projects, especially in technical environments. This will demonstrate your capability to oversee Client Delivery Managers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to transformative change in the fintech world.
We think you need these skills to ace Client Delivery Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Client Delivery Team Lead role. Highlight your project management experience, especially in technical environments, and don’t forget to mention any API integration work you've done!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fintech and how your background makes you the perfect fit for EML Payments. Be sure to mention specific projects or achievements that demonstrate your leadership and technical expertise.
Showcase Your Technical Skills: Since this role requires advanced knowledge of API integrations and SaaS products, make sure to include relevant technical skills in your application. If you’ve led projects involving complex integrations, share those experiences to stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at EML
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of API integrations and SaaS product architecture. Be ready to discuss specific examples from your past experience where you've successfully managed technical projects or resolved complex issues.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in leading teams, especially in a client delivery context. Think of instances where you've guided team members through challenges or improved project outcomes, as this will demonstrate your capability to oversee Client Delivery Managers effectively.
✨Understand the Company’s Mission
Familiarise yourself with EML Payments' mission and purpose. Be prepared to explain how your values align with theirs and how you can contribute to inspiring transformative change for their customers and communities.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Prepare examples of how you've handled technical scoping sessions or driven product enhancements based on client feedback, showcasing your strategic thinking and collaboration with cross-functional teams.