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For Companies At a Glance
- Tasks: Lead client delivery projects, ensuring technical excellence and team alignment.
- Company: Join EML Payments, a global fintech leader transforming payment solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact in fintech by driving innovative client projects.
- Qualifications: 7+ years in project management with strong technical and leadership skills.
- Other info: Dynamic role with a focus on AI and automation to enhance client experiences.
The predicted salary is between 36000 - 60000 £ per year.
EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities.
About the role
The Client Delivery Team Lead is a strategic role focused on delivering complex, client-facing projects with a strong emphasis on technical execution and product expertise. This position requires advanced knowledge of our platform capabilities, API integrations, and process optimization. In addition to managing technical projects, this role includes oversight of Client Delivery Managers to ensure alignment with project goals and operational excellence, and acting as a key support to the Director during UK business hours. This position demands senior-level experience in scoping, onboarding improvements, and driving product enhancements through collaboration with cross‑functional teams.
What you’ll do
- Oversee and provide guidance to Client Delivery Managers to ensure successful execution of client projects
- Act as a primary support to the Director during UK business hours, ensuring continuity of leadership and decision‑making
- Support technical scoping sessions with internal stakeholders to ensure all requirements are captured before project kick‑off
- Manage complex projects, often including API integrations between client systems and internal platforms with precision
- Conduct rigorous testing and validation of technical deliverables prior to launch
- Collaborate with Product and Engineering teams to implement enhancements, vendor API integrations and resolve technical issues
- Drive onboarding improvements to streamline client experience and reduce time-to-value by introducing AI and automation into our processes and Product capabilities
- Provide strategic input on product improvements based on client feedback and technical feasibility
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
- 7+ years of project management experience in a technical or SaaS environment
- Proven experience with API integrations and technical troubleshooting
- Experience in team oversight or leadership within a client delivery or technical project environment
- Strong leadership and mentoring skills to guide Client Delivery Managers
- Ability to translate complex client requirements into actionable technical solutions
Desirable
- Proficiency in API concepts (REST, JSON, authentication methods)
- Advanced understanding of SaaS product architecture and capabilities
- Ability to manage multiple technical projects simultaneously
Client Delivery Team Lead employer: EML Payments Solutions Ltd (EPSL)
Contact Detail:
EML Payments Solutions Ltd (EPSL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space, especially those who might know someone at EML Payments. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by diving deep into EML Payments' products and services. Knowing their API integrations and technical capabilities will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've guided teams through complex projects. Use examples that highlight your ability to manage client expectations and deliver results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the EML Payments team.
We think you need these skills to ace Client Delivery Team Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Delivery Team Lead role. Highlight your experience with API integrations and project management, as these are key aspects of the job. We want to see how your skills align with our mission at EML Payments!
Showcase Your Technical Skills: Don’t shy away from detailing your technical expertise in your application. Mention specific projects where you’ve managed complex integrations or optimised processes. This will help us understand your capabilities and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for your achievements and responsibilities to make it easy for us to read. We appreciate straightforward communication, especially in a technical role like this one!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at EML Payments!
How to prepare for a job interview at EML Payments Solutions Ltd (EPSL)
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of API integrations and technical troubleshooting. EML Payments is all about delivering complex projects, so being able to discuss specific examples of your experience with these technologies will really impress the interviewers.
✨Showcase Your Leadership Skills
As a Client Delivery Team Lead, you'll need to demonstrate strong leadership and mentoring abilities. Prepare to share examples of how you've guided teams in the past, especially in client delivery or technical project environments. Highlight any successes in improving team performance or project outcomes.
✨Prepare for Scoping Sessions
Since you'll be supporting technical scoping sessions, think about how you can effectively capture client requirements. Be ready to discuss your approach to ensuring all needs are met before project kick-off, and maybe even bring a few strategies or tools you’ve used in the past to streamline this process.
✨Emphasise Continuous Improvement
EML Payments values transformative digital change, so be prepared to talk about how you've driven product enhancements based on client feedback. Share specific instances where you've implemented AI or automation to improve processes, as this aligns perfectly with their mission.
