At a Glance
- Tasks: Lead operations, manage events, and support IT systems for a smooth-running office.
- Company: Join EMJ, a company dedicated to elevating global healthcare quality.
- Benefits: Enjoy competitive salary, medical insurance, 25+ days holiday, and fun company events.
- Other info: Work in a vibrant office with opportunities for personal and professional growth.
- Why this job: Be a key player in a dynamic environment that values your leadership and problem-solving skills.
- Qualifications: Experience in operations management, strong IT knowledge, and excellent communication skills.
The predicted salary is between 36000 - 60000 £ per year.
The Operations Manager plays a central role in ensuring the smooth, efficient, and professional functioning of the company’s day-to-day activities. This position supports both strategic and operational needs by overseeing office management, IT coordination, event logistics, process development, and cross-departmental support. Acting as a key point of continuity across the organisation, the Operations Manager helps maintain high operational standards, drives improvements in efficiency, and enables teams to perform at their best.
What You’ll Do
- Team Leadership: Lead and support the Operations Team through coaching, training, and development.
- Conferences & Logistics: Coordinate employee attendance at domestic and international events, including scheduling, travel, accommodation, vendor liaison, and post-event reporting.
- IT Support: Oversee IT systems and infrastructure, manage hardware/software implementation, administer Office365 and KPI tools, and coordinate with external IT providers.
- Company Events: Support the planning and delivery of internal events to a high standard.
- Cross-Company Support: Provide guidance to employees and senior management, manage the company calendar, drive efficiency and productivity improvements across departments, and handle ad-hoc operational duties as needed.
- Office Management: Support the Operations Assistant in maintaining a positive office environment, including coordination with landlords, security, maintenance, and cleaning services.
- Process Management: Support and manage the Process & Workflow Lead to maintain accurate, accessible, and compliant company processes and procedures.
Who You Are
- A natural leader, motivator, and mentor.
- Proven experience in operations management or a similar role.
- Good understanding of IT systems, hardware/software implementation.
- Excellent communication and stakeholder-management skills.
- Strong organisational skills, with the ability to manage multiple priorities.
- Problem-solving mindset with the ability to work proactively and independently.
- Previous experience in event management, or booking international travel.
Key Information
- Salary: £50,000
- Hours: 8.30am – 5pm, Monday - Friday
- Reporting to: Head of Recruitment and Retention
- Location: London/Moorgate office, 5 days a week
What’s in it for you:
- Enjoy Bupa medical cashback after passing probation and Aviva private medical insurance after one year, keeping you covered when it matters most.
- Start with 25 days of holiday, plus an extra day for each year of service (up to 30 days!).
- From our legendary Summer Ball to festive Christmas celebrations, we love bringing everyone together.
- Enjoy free breakfast and fresh fruit to keep you energised.
- Get the chance to attend amazing events in the Wembley box.
- Take advantage of a 1.5-hour gym lunch and join company clubs, including running, football, board games, and chess.
- Our buddy program for new starters ensures you feel at home from day one.
About EMJ
EMJ’s purpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly, we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do and create Gold Medal Winners in the company. At EMJ, we believe we can train raw skills, but we can’t change your values.
EMJ’s values are focused on:
- Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way.
- Manage your own stuff: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of.
- Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners.
Operations Manager Operations · Head Office employer: EMJ
EMJ is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture in the heart of London. With generous benefits such as private medical insurance, ample holiday allowance, and engaging team events, employees are supported both personally and professionally. The Operations Manager role provides a unique opportunity to lead a dynamic team while contributing to a mission that elevates healthcare quality globally, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager Operations · Head Office
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Operations Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in operations management and event logistics. Share specific examples of how you've improved efficiency or led teams to success.
✨Tip Number 3
Be proactive! If you see a job you like, don’t just wait for the application process. Reach out directly to the hiring manager or team members. A friendly message can make you stand out from the crowd.
✨Tip Number 4
Apply through our website! We love seeing applications come in directly. It shows you're keen and makes it easier for us to keep track of your application. Plus, you’ll be one step closer to joining our awesome team!
We think you need these skills to ace Operations Manager Operations · Head Office
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your leadership experience, IT knowledge, and any event management you've done. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about operations management and how you can contribute to our mission. Be genuine and let your personality come through – we love a bit of character!
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We’re looking for a proactive mindset, so share those moments where you went the extra mile to improve efficiency or resolve issues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at EMJ
✨Know Your Operations Inside Out
Before the interview, dive deep into the company's operations. Understand their processes, challenges, and how they align with your experience. This will help you speak confidently about how you can contribute to improving efficiency and supporting the team.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Highlight your coaching and mentoring experiences, as well as any successful projects you've managed. This will demonstrate your ability to motivate and guide the Operations Team effectively.
✨Be Ready for IT Discussions
Brush up on your knowledge of IT systems and tools relevant to the role. Be prepared to discuss your experience with hardware/software implementation and how you've supported IT initiatives in previous roles. This shows you're not just an operations expert but also tech-savvy.
✨Plan for Event Management Questions
Since event logistics are a key part of the role, think of specific events you've coordinated. Discuss the challenges you faced and how you overcame them. This will illustrate your organisational skills and ability to manage multiple priorities under pressure.
