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- Tasks: Lead operations, manage events, and support IT systems for a smooth-running office.
- Company: Join EMJ, a dynamic company dedicated to elevating global healthcare quality.
- Benefits: Enjoy competitive salary, medical insurance, 25+ days holiday, and free breakfast.
- Why this job: Be a key player in a vibrant team, making a real impact on healthcare professionals.
- Qualifications: Experience in operations management, strong IT skills, and excellent communication.
- Other info: Work in a supportive environment with great career growth and fun company events.
The predicted salary is between 36000 - 60000 £ per year.
The Operations Manager plays a central role in ensuring the smooth, efficient, and professional functioning of the company’s day-to-day activities. This position supports both strategic and operational needs by overseeing office management, IT coordination, event logistics, process development, and cross-departmental support. Acting as a key point of continuity across the organisation, the Operations Manager helps maintain high operational standards, drives improvements in efficiency, and enables teams to perform at their best.
What You’ll Do
- Team Leadership: Lead and support the Operations Team through coaching, training, and development.
- Conferences & Logistics: Coordinate employee attendance at domestic and international events, including scheduling, travel, accommodation, vendor liaison, and post-event reporting.
- IT Support: Oversee IT systems and infrastructure, manage hardware/software implementation, administer Office365 and KPI tools, and coordinate with external IT providers.
- Company Events: Support the planning and delivery of internal events to a high standard.
- Cross-Company Support: Provide guidance to employees and senior management, manage the company calendar, drive efficiency and productivity improvements across departments, and handle ad-hoc operational duties as needed.
- Office Management: Support the Operations Assistant in maintaining a positive office environment, including coordination with landlords, security, maintenance, and cleaning services.
- Process Management: Support and manage the Process & Workflow Lead to maintain accurate, accessible, and compliant company processes and procedures.
Who You Are
- A natural leader, motivator, and mentor.
- Proven experience in operations management or a similar role.
- Good understanding of IT systems, hardware/software implementation.
- Excellent communication and stakeholder-management skills.
- Strong organisational skills, with the ability to manage multiple priorities.
- Problem-solving mindset with the ability to work proactively and independently.
- Previous experience in event management, or booking international travel.
Key Information
- Salary: £50,000
- Hours: 8.30am – 5pm, Monday - Friday
- Reporting to: Head of Recruitment and Retention
- Location: London/Moorgate office, 5 days a week
What’s in it for you:
- Enjoy Bupa medical cashback after passing probation and Aviva private medical insurance after one year, keeping you covered when it matters most.
- Start with 25 days of holiday, plus an extra day for each year of service (up to 30 days!).
- From our legendary Summer Ball to festive Christmas celebrations, we love bringing everyone together.
- Enjoy free breakfast and fresh fruit to keep you energised.
- Get the chance to attend amazing events in the Wembley box.
- Take advantage of a 1.5-hour gym lunch and join company clubs, including running, football, board games, and chess.
- Our buddy program for new starters ensures you feel at home from day one.
About EMJ
EMJ’s purpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly, we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do and create Gold Medal Winners in the company. At EMJ, we believe we can train raw skills, but we can’t change your values. EMJ’s values are focused on:
- Entire buy-in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way.
- Manage your own stuff: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of.
- Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard-working, gold medal winners.
Operations Manager Operations · Head Office in London employer: EMJ
Contact Detail:
EMJ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager Operations · Head Office in London
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you showcase why you're the perfect fit for the team and how you can contribute to their mission.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to operations management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations Manager Operations · Head Office in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operations management, IT systems, and event logistics. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership style and problem-solving mindset. Let us know why you’re passionate about this role and how you can contribute to our mission.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use specific examples to demonstrate how you’ve improved efficiency or led successful projects in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at EMJ
✨Know Your Operations Inside Out
Before the interview, dive deep into the company's operations. Understand their processes, IT systems, and how they manage events. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team. Prepare examples of how you've successfully coached or mentored others in the past. Highlight specific situations where your leadership made a difference, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific operational challenges. Think about potential scenarios related to event logistics or IT support, and prepare structured responses that demonstrate your problem-solving skills and proactive mindset.
✨Emphasise Your Organisational Skills
This role requires juggling multiple priorities. Be prepared to discuss how you stay organised and manage your time effectively. Share tools or methods you use to keep track of tasks and ensure nothing falls through the cracks.
