Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage cargo reservations and provide top-notch customer service to clients.
- Company: Leading UK airline known for its commitment to excellence.
- Benefits: Competitive salary, bonuses, medical insurance, and discounted flights.
- Why this job: Join a dynamic team and help shape the future of air cargo services.
- Qualifications: GCSE education, understanding of cargo operations, and strong customer service skills.
- Other info: Exciting opportunities for career advancement in the aviation industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading airline in the UK is seeking a dedicated customer service representative for their cargo operations. In this role, you will manage reservations, handle customer enquiries, and ensure smooth coordination for bookings.
The ideal candidate should have at least GCSE education, a strong understanding of cargo operations, and exceptional customer service skills.
This position offers a competitive salary with additional benefits including bonuses, medical insurance, and discounted flights.
Senior Cargo Reservations & Customer Service Agent in Manchester employer: Emirates
Contact Detail:
Emirates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Cargo Reservations & Customer Service Agent in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the airline industry, especially those working in cargo operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of cargo operations. We recommend researching common questions and scenarios that might come up, so you can showcase your expertise and customer service skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We make it easy for you to showcase your skills and experience directly to the hiring team.
We think you need these skills to ace Senior Cargo Reservations & Customer Service Agent in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in cargo operations and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in cargo reservations and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Customer Service Skills: In this role, exceptional customer service is key. Use examples from your past experiences to demonstrate how you've handled customer enquiries and resolved issues effectively. We want to know how you go above and beyond!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Emirates
✨Know Your Cargo Operations
Before the interview, brush up on your knowledge of cargo operations. Understand the basics of how reservations work and be ready to discuss any relevant experience you have. This will show that you're not just a customer service pro, but also someone who understands the specifics of the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about challenging situations you faced and how you resolved them. This will help demonstrate your ability to handle customer enquiries effectively.
✨Research the Airline
Take some time to learn about the airline's values, mission, and recent news. Being knowledgeable about the company will not only impress the interviewers but also help you tailor your answers to align with their goals and culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with or the challenges they face in cargo operations. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
