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- Tasks: Source, recruit, and schedule staff for exciting events at a world-class cricket venue.
- Company: Join Lancashire Cricket, a historic and prestigious sports organisation.
- Benefits: Enjoy flexible working, enhanced leave, and a supportive workplace culture.
- Other info: Opportunities for personal development and community engagement.
- Why this job: Be part of a dynamic team that makes memorable experiences during major events.
- Qualifications: 2+ years in workforce or HR, preferably in sports or events.
The predicted salary is between 30000 - 40000 £ per year.
Location: Emirates Old Trafford, Manchester, M16 0PX
Salary: Competitive
Employment Type: Full-Time, Permanent
About Us: Lancashire Cricket was formed in 1864 and is one of eighteen first-class counties within the domestic structure of England and Wales. Driven by our values, we are here to win, inspire play and make memories with the vision of being the best place to enjoy cricket in the world. Emirates Old Trafford, home of Lancashire Cricket, is an award-winning world-class stadium and venue.
The Opportunity: The Staffing and Workforce Officer is responsible for sourcing, recruiting, and scheduling casual and variable staff for hospitality and stewarding roles. This position ensures that event and venue staffing requirements are met efficiently, while maintaining compliance and delivering an excellent candidate and client experience. The role is highly seasonal, with peak demand during major events, match days, and holiday periods.
What You’ll Be Doing:
- Lead workforce planning and scheduling in collaboration with key stakeholders to forecast and deliver staffing requirements for seasonal peaks, major events and hospitality operations.
- Oversee rota management and staff allocation, ensuring the right mix of skills, flexibility for last-minute changes and efficient deployment of casual and agency workers.
- Manage end-to-end recruitment and onboarding of variable staff, building and maintaining a strong seasonal talent pool to meet operational demand.
- Ensure full compliance with employment legislation and industry regulations, including right-to-work checks, licensing requirements, GDPR and accurate record keeping.
- Develop and implement engagement and retention strategies to build loyalty, improve attendance and reduce turnover within the casual workforce.
- Act as the primary liaison for staffing agencies, managing performance against KPIs, confirming bookings, auditing compliance documentation and reconciling billing.
- Monitor and report on recruitment and workforce metrics, including fill rates, time-to-hire and attendance, providing insight and recommendations to senior management.
- Take operational leadership responsibility for staff conduct, compliance risks and workforce-related issues, escalating concerns where appropriate.
- Support financial performance by managing staffing budgets, controlling third-party costs and driving efficiencies through effective rota planning without compromising service standards.
- Contribute to strategic workforce development by identifying opportunities for innovation, digital improvement and cross-department collaboration, while fostering a positive, inclusive and high-performing culture.
What You’ll Bring:
- Minimum 2 years’ experience in workforce or HR teams preferably across sport events, stadiums, or venues.
- Strong understanding of temporary worker and right to work compliance standards.
- Proven track record in financial management and business development.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced environment.
What We Offer: At Lancashire Cricket, we take pride in our people and are committed to creating a supportive, inclusive and rewarding workplace. Our benefits package is designed to support wellbeing, flexibility, and development at every stage of your career.
- Wellbeing & security: Enhanced pension scheme, life assurance scheme, health cash plan covering everyday healthcare costs (including optical and dental), confidential on-site counsellor.
- Work-life balance: Enhanced annual leave, increasing with length of service, annual leave purchasing scheme, flexible working arrangements, including hybrid working and TOIL (where role requirements allow).
- Family & life moments: Enhanced maternity, adoption and paternity pay, additional paid leave including birthday leave, grandparent leave, pet adoption leave, and moving house leave.
- Development & community: One paid volunteer day each year, up to five personal development days annually, career break opportunities (subject to eligibility).
- Being part of Lancashire Cricket: Two Lancashire Cricket Club memberships, staff discounts across on-site retail, the Club shop, Caffè Nero and Hilton Garden Inn, regular team events and colleague recognition awards.
Safeguarding Statement: Lancashire Cricket Club is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all colleagues to share this commitment and to support a culture where safeguarding is everyone’s responsibility.
Equal Opportunities: Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. We welcome applications from all ages and backgrounds.
Staffing and Workforce Officer in Trafford employer: Emirates Old Trafford, Lancashire Cricket Club
Contact Detail:
Emirates Old Trafford, Lancashire Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Staffing and Workforce Officer in Trafford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media platforms like LinkedIn. The more people you know, the better your chances of landing that Staffing and Workforce Officer role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in workforce planning and compliance. Share specific examples of how you've tackled challenges in previous roles to demonstrate your value.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to organisations like Lancashire Cricket and express your interest in working with them. A little initiative can go a long way in making a lasting impression.
✨Tip Number 4
Keep it flexible! Given the seasonal nature of the role, be open to various shifts and responsibilities. Show that you're adaptable and ready to jump in wherever needed, which is key for a Staffing and Workforce Officer.
We think you need these skills to ace Staffing and Workforce Officer in Trafford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Staffing and Workforce Officer role. Highlight your experience in workforce planning, recruitment, and compliance, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working in a dynamic environment like Emirates Old Trafford. Share specific examples of how you've successfully managed staffing needs in the past.
Showcase Your Communication Skills: As a Staffing and Workforce Officer, strong communication is essential. In your application, demonstrate your ability to liaise with various stakeholders and manage multiple priorities. We love seeing candidates who can articulate their thoughts clearly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you're keen on joining our team at Lancashire Cricket!
How to prepare for a job interview at Emirates Old Trafford, Lancashire Cricket Club
✨Know Your Stuff
Before the interview, make sure you understand the role of a Staffing and Workforce Officer. Familiarise yourself with key responsibilities like workforce planning, compliance standards, and recruitment processes. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in managing temporary staff and compliance with employment legislation. Highlight any successes you've had in improving attendance or reducing turnover, as these are crucial for the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, peak event periods, and how they measure success in staffing. This shows that you’re thinking ahead and are keen to contribute positively to their operations.
✨Be Personable and Professional
While it’s important to be professional, don’t shy away from showing your personality. The role involves a lot of interaction with various stakeholders, so demonstrating good communication skills and a friendly attitude can set you apart from other candidates.