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- Tasks: Lead and supervise a security team to ensure safety at a world-class cricket venue.
- Company: Join Lancashire Cricket, a historic club with a vibrant culture and commitment to excellence.
- Benefits: Enjoy competitive pay, enhanced leave, health plans, and unique perks like birthday leave.
- Why this job: Be part of an exciting environment where no two days are the same and make a real impact.
- Qualifications: Experience in security management and a valid SIA Door Supervisor licence required.
- Other info: Opportunities for personal development and a supportive, inclusive workplace.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Manchester, Greater Manchester, United Kingdom
Salary: Competitive
Employment Type: Full-time, Permanent
About Us
Lancashire Cricket was formed in 1864 and is one of eighteen first‑class counties within the domestic structure of England and Wales. Driven by our values, we are here to win, inspire play and make memories with the vision of being the best place to enjoy cricket in the world. Emirates Old Trafford, home of Lancashire Cricket, is an award‑winning world‑class stadium and venue.
The Opportunity
Emirates Old Trafford, the home of Lancashire Cricket Club, is seeking a Security Supervisor to join our Operations Team. This role will support the Safety Management Team in leading and working alongside our security personnel to deliver effective access control, monitoring and loss prevention services. The successful candidate will play a key role in ensuring the safety, security and wellbeing of all staff, contractors, customers and visitors across the venue.
What You’ll Be Doing
- Lead, supervise and support the team of Security Guards, ensuring their welfare, safety and effective performance at all times.
- Act as the primary point of contact between the Security team and the Safety Management Team, providing regular updates and clear communication on operational matters.
- Plan and manage shift patterns, ensuring appropriate cover for sickness, holidays and event requirements across match days and non‑match days.
- Oversee access control across the site, preventing unauthorised entry to restricted areas and coordinating security equipment as required.
- Monitor CCTV and conduct regular patrols and inspections of the stadium and partner premises to maintain a safe and secure environment.
- Ensure all incidents, accidents, breaches and suspicious activity are correctly recorded and reported in line with company procedures and Health & Safety policy.
- Identify potential risks, hazards and maintenance issues, escalating appropriately to the relevant teams to protect people and property.
- Respond promptly and effectively to emergencies, disturbances and medical incidents, liaising with the Safety Team, Police and emergency services where necessary.
- Promote high standards of professionalism and accountability within the team through regular briefings, shift handovers and one‑to‑one meetings.
- Complete required administrative duties and reports, maintaining accurate records and supporting the wider Safety and Operations teams as directed.
What You’ll Bring
- Proven experience managing or supervising a security team within a large, high‑footfall environment such as a sports stadium, entertainment venue or shopping centre.
- A valid, in‑date SIA Door Supervisor licence and Level 2 Award in CCTV Operations.
- Experience operating CCTV systems, including reviewing and downloading footage to support investigations.
- Strong written and verbal communication skills, with the confidence to challenge appropriately and engage with stakeholders at all levels.
- A calm, professional approach to handling incidents and difficult situations.
- Strong analytical, organisational and problem‑solving skills, with the ability to produce clear and accurate reports.
- Good IT proficiency, particularly in Microsoft Word, Excel and Outlook.
- High attention to detail, with the ability to manage tasks effectively under pressure and to tight deadlines.
- Professional presentation and a commitment to maintaining high standards in a front‑facing role.
- A Level 2 or Level 3 qualification in Spectator Safety would be advantageous.
What We Offer
- Enhanced pension scheme
- Life assurance scheme
- Health Cash Plan covering everyday healthcare costs (including optical and dental)
- Confidential on‑site counsellor
- Enhanced annual leave, increasing with length of service
- Annual leave purchasing scheme
- Flexible working arrangements, including hybrid working and TOIL (where role requirements allow)
- Enhanced maternity, adoption and paternity pay
- Additional paid leave including birthday leave, grandparent leave, pet adoption leave, and moving house leave
- One paid volunteer day each year
- Up to five personal development days annually
- Career break opportunities (subject to eligibility)
- Two Lancashire Cricket Club memberships
- Staff discounts across on‑site retail, the Club shop, Caffè Nero and Hilton Garden Inn
- Regular team events and colleague recognition awards
Safeguarding Statement
Lancashire Cricket Club is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all colleagues to share this commitment and to support a culture where safeguarding is everyone’s responsibility.
Equal Opportunities
Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. We welcome applications from all ages and backgrounds.
Security Supervisor in Trafford employer: Emirates Old Trafford, Lancashire Cricket Club
Contact Detail:
Emirates Old Trafford, Lancashire Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Supervisor in Trafford
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry or even at Lancashire Cricket. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching the venue and its security protocols. Show us you’re passionate about keeping Emirates Old Trafford safe and secure, and we’ll be impressed!
✨Tip Number 3
Practice your communication skills. As a Security Supervisor, you’ll need to engage with various stakeholders. Role-play potential scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lancashire Cricket team.
We think you need these skills to ace Security Supervisor in Trafford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Security Supervisor role. Highlight your relevant experience in managing security teams and any specific skills that match the job description, like your SIA licence or CCTV operation experience.
Showcase Your Communication Skills: Since strong written and verbal communication is key for this role, use your application to demonstrate these skills. Keep your language clear and professional, and don’t shy away from sharing examples of how you've effectively communicated in past roles.
Be Detail-Oriented: Pay attention to the details in your application. Ensure there are no typos or errors, as this reflects your professionalism. Also, make sure to include all relevant qualifications and experiences that align with the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also shows your enthusiasm for joining the Lancashire Cricket team. Plus, it’s the best way to ensure your application gets into the right hands!
How to prepare for a job interview at Emirates Old Trafford, Lancashire Cricket Club
✨Know Your Venue
Before the interview, take some time to research Emirates Old Trafford and its operations. Familiarise yourself with the venue's layout, security protocols, and any recent events. This will show your genuine interest in the role and help you answer questions more effectively.
✨Highlight Relevant Experience
Make sure to prepare examples from your past experience that demonstrate your ability to manage a security team in high-pressure environments. Discuss specific situations where you successfully handled incidents or improved safety measures, as this will resonate well with the interviewers.
✨Showcase Communication Skills
As a Security Supervisor, strong communication is key. Be ready to discuss how you've effectively communicated with team members and other stakeholders in previous roles. Practise articulating your thoughts clearly and confidently, as this will be crucial during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think of potential situations you might face at the venue and how you would respond. This preparation will help you demonstrate your analytical skills and calm approach under pressure.