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- Tasks: Source, recruit, and schedule staff for exciting events at a world-class cricket venue.
- Company: Join Lancashire Cricket, a historic club with a vibrant culture and commitment to excellence.
- Benefits: Enjoy flexible working, enhanced leave, health plans, and personal development opportunities.
- Other info: Embrace a supportive workplace that values diversity and community engagement.
- Why this job: Be part of a dynamic team that shapes unforgettable experiences for fans and guests.
- Qualifications: 2+ years in workforce or HR, strong communication skills, and ability to thrive in fast-paced settings.
The predicted salary is between 30000 - 40000 £ per year.
Location: Emirates Old Trafford, Manchester, M16 0PX
Salary: Competitive
Employment Type: Full-Time, Permanent
About Us: Lancashire Cricket was formed in 1864 and is one of eighteen first-class counties within the domestic structure of England and Wales. Driven by our values, we are here to win, inspire play and make memories with the vision of being the best place to enjoy cricket in the world. Emirates Old Trafford, home of Lancashire Cricket, is an award-winning world-class stadium and venue.
The Opportunity: The Staffing and Workforce Officer is responsible for sourcing, recruiting, and scheduling casual and variable staff for hospitality and stewarding roles. This position ensures that event and venue staffing requirements are met efficiently, while maintaining compliance and delivering an excellent candidate and client experience. The role is highly seasonal, with peak demand during major events, match days, and holiday periods.
What You’ll Be Doing:
- Lead workforce planning and scheduling in collaboration with key stakeholders to forecast and deliver staffing requirements for seasonal peaks, major events and hospitality operations.
- Oversee rota management and staff allocation, ensuring the right mix of skills, flexibility for last-minute changes and efficient deployment of casual and agency workers.
- Manage end-to-end recruitment and onboarding of variable staff, building and maintaining a strong seasonal talent pool to meet operational demand.
- Ensure full compliance with employment legislation and industry regulations, including right-to-work checks, licensing requirements, GDPR and accurate record keeping.
- Develop and implement engagement and retention strategies to build loyalty, improve attendance and reduce turnover within the casual workforce.
- Act as the primary liaison for staffing agencies, managing performance against KPIs, confirming bookings, auditing compliance documentation and reconciling billing.
- Monitor and report on recruitment and workforce metrics, including fill rates, time-to-hire and attendance, providing insight and recommendations to senior management.
- Take operational leadership responsibility for staff conduct, compliance risks and workforce-related issues, escalating concerns where appropriate.
- Support financial performance by managing staffing budgets, controlling third-party costs and driving efficiencies through effective rota planning without compromising service standards.
- Contribute to strategic workforce development by identifying opportunities for innovation, digital improvement and cross-department collaboration, while fostering a positive, inclusive and high-performing culture.
What You’ll Bring:
- Minimum 2 years’ experience in workforce or HR teams preferably across sport events, stadiums, or venues.
- Strong understanding of temporary worker and right to work compliance standards.
- Proven track record in financial management and business development.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced environment.
What We Offer: At Lancashire Cricket, we take pride in our people and are committed to creating a supportive, inclusive and rewarding workplace. Our benefits package is designed to support wellbeing, flexibility, and development at every stage of your career.
- Wellbeing & security: Enhanced pension scheme, Life assurance scheme, Health Cash Plan covering everyday healthcare costs (including optical and dental), Confidential on-site counsellor.
- Work-life balance: Enhanced annual leave, increasing with length of service, Annual leave purchasing scheme, Flexible working arrangements, including hybrid working and TOIL (where role requirements allow).
- Family & life moments: Enhanced maternity, adoption and paternity pay, Additional paid leave including birthday leave, grandparent leave, pet adoption leave, and moving house leave.
- Development & community: One paid volunteer day each year, Up to five personal development days annually, Career break opportunities (subject to eligibility).
- Being part of Lancashire Cricket: Two Lancashire Cricket Club memberships, Staff discounts across on-site retail, the Club shop, Caffè Nero and Hilton Garden Inn, Regular team events and colleague recognition awards.
Safeguarding Statement: Lancashire Cricket Club is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all colleagues to share this commitment and to support a culture where safeguarding is everyone’s responsibility.
Equal Opportunities: Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. We welcome applications from all ages and backgrounds.
Staffing and Workforce Officer in Sale employer: Emirates Old Trafford, Lancashire Cricket Club
Contact Detail:
Emirates Old Trafford, Lancashire Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Staffing and Workforce Officer in Sale
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media platforms like LinkedIn. The more people you know, the better your chances of landing that Staffing and Workforce Officer role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes Lancashire Cricket tick and be ready to discuss how your skills align with their values. Show them you're not just another candidate, but someone who truly gets what they're about!
✨Tip Number 3
Practice your pitch! You never know when you'll get a chance to introduce yourself. Have a quick summary of your experience and what you can bring to the table ready to go. This will help you make a great first impression when you meet potential employers.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the Lancashire Cricket team. So, get those applications in and let’s make some cricketing memories together!
We think you need these skills to ace Staffing and Workforce Officer in Sale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Staffing and Workforce Officer role. Highlight your experience in workforce planning, recruitment, and compliance, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working in a dynamic environment like Emirates Old Trafford. Share specific examples of how you've successfully managed staffing needs in the past.
Showcase Your Communication Skills: As this role requires excellent communication and interpersonal skills, make sure to demonstrate these in your application. Whether it's through your writing style or by mentioning relevant experiences, we want to see how you connect with others.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our team at Lancashire Cricket. We can't wait to hear from you!
How to prepare for a job interview at Emirates Old Trafford, Lancashire Cricket Club
✨Know Your Stuff
Before the interview, make sure you understand the role of a Staffing and Workforce Officer inside out. Familiarise yourself with the key responsibilities like workforce planning, compliance, and recruitment processes. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in managing temporary staff and compliance standards. Highlight any successes you've had in improving attendance or reducing turnover, as these are crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, seasonal challenges, or how they measure success in staffing. This shows that you’re not just interested in the job, but also in how you can contribute to the team's goals and the overall success of Lancashire Cricket.
✨Be Yourself
While it’s important to be professional, let your personality shine through. Lancashire Cricket values a positive and inclusive culture, so being authentic can help you connect with the interviewers. Share your passion for sports and how it aligns with their mission to inspire play and create memorable experiences.