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For Companies At a Glance
- Tasks: Lead staffing for events, recruit talent, and ensure smooth operations at a world-class venue.
- Company: Join Lancashire Cricket, a historic club with a vibrant culture and commitment to excellence.
- Benefits: Enjoy flexible working, enhanced leave, health plans, and personal development opportunities.
- Why this job: Be part of an exciting team that creates unforgettable experiences in sports and entertainment.
- Qualifications: 3-5 years in workforce management, strong communication skills, and a passion for events.
- Other info: Dynamic environment with opportunities for career growth and community engagement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Emirates Old Trafford, Manchester, M16 0PX
Salary: Competitive
Employment Type: Full-Time, Permanent
About Us
Lancashire Cricket was formed in 1864 and is one of eighteen first-class counties within the domestic structure of England and Wales. Driven by our values, we are here to win, inspire play and make memories with the vision of being the best place to enjoy cricket in the world.
Emirates Old Trafford, home of Lancashire Cricket, is an award-winning worldâclass stadium and venue. It is recognised as one of the UK's most prestigious venues for sport, business, leisure and entertainment.
The Opportunity
The Staffing and Workforce Manager is responsible for sourcing, recruiting, and scheduling casual and variable staff for hospitality and stewarding roles. This position ensures that event and venue staffing requirements are met efficiently, while maintaining compliance and delivering an excellent candidate and client experience. The role is highly seasonal, with peak demand during major events, match days, and holiday periods.
What You'll Be Doing
- Lead workforce planning and scheduling in collaboration with key stakeholders to forecast and deliver staffing requirements for seasonal peaks, major events and hospitality operations.
- Oversee rota management and staff allocation, ensuring the right mix of skills, flexibility for lastâminute changes and efficient deployment of casual and agency workers.
- Manage endâtoâend recruitment and onboarding of variable staff, building and maintaining a strong seasonal talent pool to meet operational demand.
- Ensure full compliance with employment legislation and industry regulations, including rightâtoâwork checks, licensing requirements, GDPR and accurate record keeping.
- Develop and implement engagement and retention strategies to build loyalty, improve attendance and reduce turnover within the casual workforce.
- Act as the primary liaison for staffing agencies, managing performance against KPIs, confirming bookings, auditing compliance documentation and reconciling billing.
- Monitor and report on recruitment and workforce metrics, including fill rates, timeâtoâhire and attendance, providing insight and recommendations to senior management.
- Take operational leadership responsibility for staff conduct, compliance risks and workforceârelated issues, escalating concerns where appropriate.
- Support financial performance by managing staffing budgets, controlling thirdâparty costs and driving efficiencies through effective rota planning without compromising service standards.
- Contribute to strategic workforce development by identifying opportunities for innovation, digital improvement and crossâdepartment collaboration, while fostering a positive, inclusive and highâperforming culture.
What You'll Bring
- Minimum 3-5 years' experience in workforce or HR teams preferably across sport events, stadiums, or venues.
- Strong understanding of temporary worker and right to work compliance standards.
- Proven track record in financial management and business development.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities in a fastâpaced environment.
What We Offer
- Enhanced pension scheme
- Life assurance scheme
- Health Cash Plan covering everyday healthcare costs (including optical and dental)
- Confidential onâsite counsellor
- Workâlife balance
- Enhanced annual leave, increasing with length of service
- Annual leave purchasing scheme
- Flexible working arrangements, including hybrid working and TOIL (where role requirements allow)
- Enhanced maternity, adoption and paternity pay
- Additional paid leave including birthday leave, grandparent leave, pet adoption leave, and moving house leave
- One paid volunteer day each year
- Up to five personal development days annually
- Career break opportunities (subject to eligibility)
- Two Lancashire Cricket Club memberships
- Staff discounts across onâsite retail, the Club shop, Caffè Nero and Hilton Garden Inn
- Regular team events and colleague recognition awards
Safeguarding Statement
Lancashire Cricket Club is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all colleagues to share this commitment and to support a culture where safeguarding is everyone's responsibility.
Equal Opportunities
Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. We welcome applications from all ages and backgrounds.
Staffing and Workforce Manager in Sale employer: Emirates Old Trafford, Lancashire Cricket Club
Contact Detail:
Emirates Old Trafford, Lancashire Cricket Club Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Staffing and Workforce Manager in Sale
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and donât be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
â¨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of the team at Lancashire Cricket.
â¨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when itâs time to shine in front of the hiring team.
â¨Tip Number 4
Donât forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, itâs a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Staffing and Workforce Manager in Sale
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Staffing and Workforce Manager role. Highlight your experience in workforce planning, recruitment, and compliance, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working in a dynamic environment like Emirates Old Trafford. Share specific examples of how you've successfully managed staffing needs in the past.
Showcase Your Communication Skills: As a Staffing and Workforce Manager, strong communication is essential. In your application, demonstrate your ability to liaise with various stakeholders and manage teams effectively. We love seeing candidates who can convey their ideas clearly!
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to process it efficiently. Plus, it shows you're keen on joining our team at Lancashire Cricket!
How to prepare for a job interview at Emirates Old Trafford, Lancashire Cricket Club
â¨Know Your Stuff
Before the interview, make sure you understand the role of a Staffing and Workforce Manager inside out. Familiarise yourself with the key responsibilities like workforce planning, compliance, and recruitment processes. This will help you answer questions confidently and show that you're genuinely interested in the position.
â¨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your experience in managing temporary staff and compliance standards. Highlight any successes you've had in improving attendance or reducing turnover, as these are crucial for the role at Lancashire Cricket.
â¨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, peak event strategies, and how they measure success in staffing. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
â¨Be Ready for Scenarios
Expect scenario-based questions where you might need to demonstrate how you'd handle last-minute staffing changes or compliance issues. Think through potential challenges and how you would address them, showcasing your problem-solving skills and adaptability.