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- Tasks: Deliver exceptional service in our vibrant bar and restaurant, creating memorable experiences for guests.
- Company: Join the dynamic team at Lancashire Cricket Club in Manchester.
- Benefits: Enjoy flexible working, enhanced leave, and staff discounts across various venues.
- Why this job: Be part of exciting events and make a real impact on guest experiences.
- Qualifications: Experience in waiting or bar service preferred; must be 18+ to serve alcohol.
- Other info: Opportunities for personal development and a supportive work environment.
The predicted salary is between 11 - 14 ÂŁ per hour.
Location: Manchester, Greater Manchester, United Kingdom
Salary: Competitive
Position: Casual
About Us
Join our team at Lancashire Cricket Club and be a part of a dynamic and exciting work environment in the heart of Manchester. We are seeking a talented Food & Beverage Assistant to contribute to our success in delivering exceptional catering services to our guests and visitors.
The Hilton Garden Inn, with its 250 bedrooms, restaurant (breakfast and dinner) and bar, is a unique hotel positioned in Emirates Old Trafford (the home of Lancashire Cricket); a world class thriving multi‑purpose venue that hosts a multitude of large‑scale and high‑profile events, from international cricket to sell‑out concerts.
Job Purpose
As a Food & Beverage Assistant you will be at the forefront of our guest experience, ensuring that the service all our guests receive in our bar and restaurant is second to none. It is therefore essential that you pride yourself on delivering unrivalled customer service and giving every guest the same “Lancashire welcome”.
Role Specification
- Welcoming all our guests
- Providing service in the restaurant and at the bar (including making cocktails subject to receiving the relevant training)
- Taking and delivering customer orders
- Preparing, maintaining and tidying the restaurant and bar area
- Setting up tables prior to service
- Cash handling
- Consistently delivering high‑levels of customer service
- Ensuring the cleanliness of work areas
- Upselling and striving to meet latest departmental targets
Qualifications / Experience
- The ability to work flexibly as hours of work will include breakfast and evening shifts. Full flexibility is required from 6am until 1am including weekends due to a range of shift patterns.
- Experience of waiting and bar service, ideally gained in a restaurant environment. Previous hotel experience would be ideal, but is not essential.
- You will need to be 18 years old or older to serve behind the bar.
- A positive attitude and a proactive approach
- Warm personality
- Attentive with excellent grooming standards
- A willingness to undertake training
Benefits
- Wellbeing & security
- Enhanced pension scheme
- Life assurance scheme
- Health Cash Plan covering everyday healthcare costs (including optical and dental)
- Confidential on‑site counsellor
- Work-life balance
- Enhanced annual leave, increasing with length of service
- Annual leave purchasing scheme
- Flexible working arrangements, including hybrid working and TOIL (where role requirements allow)
- Family & life moments
- Enhanced maternity, adoption and paternity pay
- Additional paid leave including birthday leave, grandparent leave, pet adoption leave, and moving house leave
- Development & community
- One paid volunteer day each year
- Up to five personal development days annually
- Career break opportunities (subject to eligibility)
- Being part of Lancashire Cricket
- Two Lancashire Cricket Club memberships
- Staff discounts across on‑site retail, the Club shop, Caffè Nero and Hilton Garden Inn
- Regular team events and colleague recognition awards
Safeguarding Statement
Lancashire Cricket Club is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all colleagues to share this commitment and to support a culture where safeguarding is everyone’s responsibility.
Equal Opportunities
We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. We welcome applications from all ages and backgrounds.
Casual F&B Assistant in Sale employer: Emirates Old Trafford, Lancashire Cricket Club
Contact Detail:
Emirates Old Trafford, Lancashire Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual F&B Assistant in Sale
✨Tip Number 1
Get to know the venue! Familiarise yourself with Lancashire Cricket Club and its vibe. When you walk in for your interview, show that you’re not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the forefront of guest experience, think of scenarios where you can showcase your warm personality and proactive approach. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress to impress! First impressions matter, especially in the hospitality industry. Make sure you look sharp and presentable when you show up for your interview. It reflects your attention to detail and grooming standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team at Lancashire Cricket Club. Don’t miss out on this opportunity!
We think you need these skills to ace Casual F&B Assistant in Sale
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your warm and friendly side. Remember, we’re all about that 'Lancashire welcome' vibe!
Tailor Your Application: Make sure to tailor your application to the role of Casual F&B Assistant. Highlight any relevant experience in waiting or bar service, and mention how you can contribute to our exceptional customer service. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Use bullet points if it helps, and make sure to proofread for any typos – we want to see your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team at Lancashire Cricket Club!
How to prepare for a job interview at Emirates Old Trafford, Lancashire Cricket Club
✨Know the Venue
Before your interview, take some time to research Lancashire Cricket Club and the Hilton Garden Inn. Familiarise yourself with their values, the type of events they host, and their approach to customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
As a Food & Beverage Assistant, delivering exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a guest. Highlight your warm personality and proactive approach, as these traits are essential for creating that 'Lancashire welcome'.
✨Be Ready for Flexibility
The role requires flexibility with shifts, so be prepared to discuss your availability openly. Mention any previous experience working varied hours, and express your willingness to adapt to the needs of the business. This shows that you're committed and ready to jump in whenever needed.
✨Dress to Impress
First impressions matter! Make sure you arrive at the interview looking smart and well-groomed. This reflects your attention to detail and respect for the role. A polished appearance can set the tone for how the interviewers perceive your professionalism and suitability for the position.