Head of Stadium Operations & Guest Experience

Head of Stadium Operations & Guest Experience

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Emirates Old Trafford, Lancashire Cricket Club

At a Glance

  • Tasks: Lead operations at Emirates Old Trafford, ensuring top-notch guest experiences and event management.
  • Company: Join the prestigious Lancashire Cricket Club and be part of a vibrant sports community.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Other info: Be part of a team that values excellence and innovation in sports management.
  • Why this job: Shape the future of stadium operations and create unforgettable experiences for fans.
  • Qualifications: Proven leadership in operations and a passion for enhancing guest experiences.

The predicted salary is between 60000 - 80000 Β£ per year.

Lancashire Cricket Club is seeking an Operations Director to lead Emirates Old Trafford and the Club's training ground, shaping operational strategy across facilities, events and guest experiences. You will oversee facilities, maintenance, engineering, housekeeping, stadium events, safety, guest services and hotel operations, ensuring excellence and regulatory compliance while driving commercial performance.

Head of Stadium Operations & Guest Experience employer: Emirates Old Trafford, Lancashire Cricket Club

Lancashire Cricket Club is an exceptional employer, offering a dynamic work environment at one of the UK's premier sports and entertainment venues. With a strong focus on employee growth, collaboration, and operational excellence, team members are empowered to shape the future of the Club while enjoying a diverse range of events and activities. The culture promotes accountability and continuous improvement, making it a rewarding place for those passionate about delivering outstanding customer experiences in a vibrant setting.

Emirates Old Trafford, Lancashire Cricket Club

Contact Details:

Emirates Old Trafford, Lancashire Cricket Club Recruitment Team

We think you need these skills to ace Head of Stadium Operations & Guest Experience

Operational Strategy
Facilities Management
Event Management
Guest Experience Enhancement
Safety Compliance
Regulatory Compliance
Commercial Performance