At a Glance
- Tasks: Coordinate exciting events and ensure every detail exceeds client expectations.
- Company: Join the prestigious Lancashire Cricket Club in Manchester.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Opportunity to work at a renowned sports venue with a vibrant atmosphere.
- Why this job: Be part of a dynamic team and create memorable experiences for clients.
- Qualifications: Strong organisational skills and a passion for event management.
The predicted salary is between 36000 - 60000 £ per year.
Location: Manchester, Greater Manchester, United Kingdom
Salary: Competitive
Position: Full-Time, Permanent
About Us: We are Lancashire Cricket Club, a prestigious sports and leisure organisation based in Manchester. We are currently seeking a talented Conference and Events Coordinator to join our dynamic team.
Job Purpose: To co‑ordinate all event details and to produce a function sheet that reflects customer requirements accurately and on time. Contributing to the annual sales target by encouraging repeat business and constantly seeking opportunities to up‑sell to clients.
Responsibilities:
- Coordinate all event details, produce function sheets, manage client timings, menus, special diets, signage, and liaise with suppliers to exceed client expectations.
- Support the sales team with show‑rounds, post‑event follow‑ups, feedback analysis, and account management to drive repeat business and up‑selling.
- Promote facilities to new and existing clients, generate leads, and assist with business development through networking events, exhibitions, and FAM trips.
- Deliver exceptional guest service, including meeting and greeting clients and handling complaints professionally.
- Manage internal and client meetings, ensuring effective communication across all relevant departments.
- Cover Operations Managers when required and provide operational support at stadium‑wide events during the season.
- Maintain accurate administration in booking systems (Delphi.fdc, Secutix), event paperwork, Health.
Conference & Events Coordinator employer: Emirates Old Trafford, Lancashire Cricket Club
At Lancashire Cricket Club, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of Manchester. Our team enjoys competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all while working in a prestigious sports environment that values innovation and excellence. Join us to be part of a dynamic organisation where your contributions directly impact memorable events and client satisfaction.
Contact Details:
Emirates Old Trafford, Lancashire Cricket Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Coordinator
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the conference and events space. You never know who might have a lead on your dream job or can offer you some insider tips.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, including photos, feedback, and any special touches you added. This will help potential employers see what you can bring to their team.
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, reach out to the company directly through our website. A personal touch can make all the difference and show your enthusiasm for the position.
✨Tip Number 4
Prepare for interviews by researching the company and its events. Be ready to discuss how you can contribute to their goals and exceed client expectations. Confidence and knowledge go a long way!
We think you need these skills to ace Conference & Events Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Conference & Events Coordinator role. Highlight relevant experience and skills that match the job description, like event coordination and client management. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about events and how your previous experiences have prepared you for this role. Be sure to mention any specific achievements that demonstrate your ability to exceed client expectations.
Show Off Your Communication Skills:As a Conference & Events Coordinator, communication is key! In your application, showcase your ability to liaise with clients and suppliers effectively. We love candidates who can convey their ideas clearly and professionally, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Lancashire Cricket Club!
How to prepare for a job interview at Emirates Old Trafford, Lancashire Cricket Club
✨Know Your Events Inside Out
Before the interview, make sure you research Lancashire Cricket Club and its events. Familiarise yourself with their past conferences and events, and think about how you can contribute to their success. This will show your genuine interest and help you stand out.
✨Showcase Your Coordination Skills
Be ready to discuss specific examples of how you've successfully coordinated events in the past. Highlight your ability to manage details like timings, menus, and client requirements. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Sales Savvy
Since the role involves encouraging repeat business and up-selling, prepare to talk about your experience in sales or customer service. Share instances where you successfully upsold services or products, and how you built relationships with clients to drive repeat business.
✨Prepare for Client Interaction Scenarios
Expect questions about handling difficult clients or complaints. Think of a few scenarios where you turned a negative experience into a positive one. This will showcase your exceptional guest service skills and your ability to maintain professionalism under pressure.
