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- Tasks: Join us as a Casual F&B Assistant, serving guests in our vibrant hotel and event venue.
- Company: Be part of Hilton Garden Inn at Emirates Old Trafford, a hub for cricket and concerts.
- Benefits: Enjoy flexible hours, a dynamic work environment, and the chance to meet diverse guests.
- Why this job: Experience the excitement of working at a premier venue while delivering top-notch customer service.
- Qualifications: A positive attitude, good communication skills, and a commitment to excellent service are essential.
- Other info: We value diversity and welcome applications from all backgrounds.
Casual F&B Assistant – Morning Shift
Hilton Garden Inn
Morning Shift
Includes Weekends
We have an exciting opportunity for somebody to join our Hilton Garden Inn Hotel team as a Casual F&B Assistant.
The Hilton Garden Inn at Emirates Old Trafford (the Home of Lancashire Cricket) is a unique hotel positioned in a world class thriving multi-purpose venue that hosts a multitude of large-scale and high-profile events, from international cricket to sell-out concerts.
The hotel, with its 250 bedrooms (including 140 pitch-facing rooms), restaurant where breakfast and dinner is served overlooking the pitch and bar is located within the Emirates Old Trafford venue sitting alongside our award-winning conference & events facilities integrating seamlessly with the stadium and all the events that it hosts.
This is a unique opportunity to be part of something big! You are not just working at a hotel you are working at a cricket and concert venue.
The Role
As our Casual F&B Assistant your responsibilities will include, but by no means be limited to:
- Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables and/or rooms
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
The Person
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous Food & Beverage and/or industry experience
- Knowledge of Food Hygiene Regulations
Please take a look at the full job description and if you have the experience and skills required, coupled with the enthusiasm and energy levels needed to fulfil the responsibilities of the role to their full potential, then please submit your CV outlining why you should be considered for the position.
We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation and we are committed to providing new opportunities and striving for greater diversity.
It is a priority for Lancashire Cricket to ensure our Club appropriately reflects the wider communities across the North West and as we strive to meet Sport England Guidance in this regard, we would welcome applications from individuals with the appropriate skills and experience that can also enhance our current diversity mix at the Club. Please also be aware, all of our roles are subject to reference checks from previous employers.
Lancashire Cricket Club and the Hilton Garden Inn are committed to safeguarding children and vulnerable adults. Due to this post being in regulated activity, the potential employee will be required to undertake a Disclosure and Barring Service check at the appropriate level. It is a criminal offence for a barred person to attempt to engage with vulnerable groups. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. #J-18808-Ljbffr
Casual F&B Morning Assistant employer: Emirates Old Trafford, Lancashire Cricket Club
Contact Detail:
Emirates Old Trafford, Lancashire Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual F&B Morning Assistant
✨Tip Number 1
Familiarise yourself with the Hilton Garden Inn and its unique position within the Emirates Old Trafford venue. Understanding the atmosphere and events that take place there can help you connect with the team and demonstrate your enthusiasm during any interviews.
✨Tip Number 2
Highlight any previous experience in Food & Beverage roles, especially in fast-paced environments. Be ready to share specific examples of how you've provided excellent customer service or handled challenging situations, as this will show your capability for the role.
✨Tip Number 3
Show your flexibility and willingness to work weekends and varied shifts. Since this role includes morning shifts and weekends, emphasising your availability can set you apart from other candidates who may not be as adaptable.
✨Tip Number 4
Prepare to discuss your understanding of food hygiene regulations and safety standards. Even if you don't have formal training, showing that you're aware of these important aspects can demonstrate your commitment to maintaining high standards in the workplace.
We think you need these skills to ace Casual F&B Morning Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Food & Beverage roles. Emphasise any previous positions where you demonstrated excellent customer service and teamwork, as these are key for the Casual F&B Assistant role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for working at Hilton Garden Inn and your understanding of the unique environment of a cricket and concert venue. Mention specific skills that align with the job description, such as communication skills and flexibility.
Highlight Relevant Skills: In your application, clearly outline your positive attitude, good communication skills, and commitment to high levels of customer service. If you have knowledge of Food Hygiene Regulations or previous industry experience, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Emirates Old Trafford, Lancashire Cricket Club
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the unique environment of the Hilton Garden Inn. Highlight your passion for customer service and how you can contribute to creating a memorable experience for guests.
✨Demonstrate Flexibility
Since the role requires working in various areas of Food & Beverage, be prepared to discuss your adaptability. Share examples of how you've successfully handled different tasks or worked in diverse teams in previous jobs.
✨Know Your Hygiene Regulations
Familiarise yourself with basic Food Hygiene Regulations, as this knowledge is advantageous for the position. Be ready to discuss how you ensure cleanliness and safety in your work environment.
✨Prepare for Customer Scenarios
Think of potential customer queries or complaints you might encounter in the role. Prepare responses that demonstrate your problem-solving skills and commitment to high levels of customer service.
