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- Tasks: Assist with dinner service in a vibrant hotel and event venue.
- Company: Join Hilton Garden Inn at Emirates Old Trafford, a hub for cricket and concerts.
- Benefits: Enjoy flexible hours, a dynamic work environment, and opportunities for growth.
- Why this job: Be part of exciting events while delivering top-notch customer service.
- Qualifications: Positive attitude, good communication skills, and a commitment to excellent service.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
Casual F&B Assistant – Later/Dinner Shift
Hilton Garden Inn
Dinner Shift
Includes Evenings & Weekends
We have an exciting opportunity for somebody to join our Hilton Garden Inn Hotel team as a Casual F&B Assistant to assist with Dinner Service.
The Hilton Garden Inn at Emirates Old Trafford (the Home of Lancashire Cricket) is a unique hotel positioned in a world class thriving multi-purpose venue that hosts a multitude of large-scale and high-profile events, from international cricket to sell-out concerts.
The hotel, with its 250 bedrooms (including 140 pitch-facing rooms), restaurant where breakfast and dinner is served overlooking the pitch and bar is located within the Emirates Old Trafford venue sitting alongside our award-winning conference & events facilities integrating seamlessly with the stadium and all the events that it hosts.
This is a unique opportunity to be part of something big! You are not just working at a hotel you are working at a cricket and concert venue.
The Role
As our Casual F&B Assistant your responsibilities will include, but by no means be limited to:
- Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables and/or rooms
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
The Person
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous Food & Beverage and/or industry experience
- Knowledge of Food Hygiene Regulations
Please take a look at the full job description and if you have the experience and skills required, coupled with the enthusiasm and energy levels needed to fulfil the responsibilities of the role to their full potential, then please submit your CV outlining why you should be considered for the position.
We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation and we are committed to providing new opportunities and striving for greater diversity.
It is a priority for Lancashire Cricket to ensure our Club appropriately reflects the wider communities across the North West and as we strive to meet Sport England Guidance in this regard, we would welcome applications from individuals with the appropriate skills and experience that can also enhance our current diversity mix at the Club. Please also be aware, all of our roles are subject to reference checks from previous employers.
Lancashire Cricket Club and the Hilton Garden Inn are committed to safeguarding children and vulnerable adults. Due to this post being in regulated activity, the potential employee will be required to undertake a Disclosure and Barring Service check at the appropriate level. It is a criminal offence for a barred person to attempt to engage with vulnerable groups. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. #J-18808-Ljbffr
Casual F&B Dinner Assistant employer: Emirates Old Trafford, Lancashire Cricket Club
Contact Detail:
Emirates Old Trafford, Lancashire Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual F&B Dinner Assistant
✨Tip Number 1
Familiarise yourself with the Hilton Garden Inn and its unique position within the Emirates Old Trafford venue. Understanding the atmosphere and events that take place there can help you connect better with the team and demonstrate your enthusiasm during any interviews.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role requires a commitment to high levels of customer service, be prepared to share specific examples of how you've successfully handled guest interactions or resolved issues in previous roles.
✨Tip Number 3
Show your flexibility and teamwork abilities. The job requires working in various areas and adapting to different situations, so be ready to discuss times when you've successfully worked as part of a team or adapted to changing circumstances.
✨Tip Number 4
If you have any experience with food hygiene regulations or previous F&B roles, make sure to mention this during your discussions. This knowledge can set you apart from other candidates and show that you're prepared for the responsibilities of the position.
We think you need these skills to ace Casual F&B Dinner Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Food & Beverage roles. Emphasise any previous positions where you demonstrated excellent customer service and teamwork, as these are key for the Casual F&B Assistant role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the Hilton Garden Inn. Mention specific skills that align with the job description, such as your ability to manage guest queries and work in a fast-paced environment.
Highlight Flexibility and Teamwork: In your application, stress your flexibility to work evenings and weekends, as well as your ability to collaborate with different departments. This is crucial for a role that involves various areas of Food & Beverage service.
Showcase Relevant Skills: Include any certifications or training related to Food Hygiene Regulations or customer service. If you have experience in similar environments, make sure to mention it to strengthen your application.
How to prepare for a job interview at Emirates Old Trafford, Lancashire Cricket Club
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the unique environment of the Hilton Garden Inn. Highlight your passion for food and beverage service, and how you enjoy working in dynamic settings like a cricket and concert venue.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Be ready to discuss how you handle guest queries and ensure satisfaction, as this is crucial for the position.
✨Know the Basics of Food Hygiene
Brush up on food hygiene regulations and be prepared to discuss them during the interview. Showing that you understand the importance of cleanliness and safety in food service will set you apart.
✨Be Flexible and Team-Oriented
Emphasise your ability to work both independently and as part of a team. Share experiences where you've adapted to different situations or collaborated with colleagues to achieve a common goal.
