Floor Supervisor in London

Floor Supervisor in London

London Full-Time 24000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a vibrant team to ensure top-notch service and training in our fresh pasta restaurant.
  • Company: Join a passionate independent restaurant dedicated to quality food and hospitality.
  • Benefits: Enjoy competitive pay, bonuses, free meals, and generous holiday leave.
  • Other info: Regular team socials and a supportive work environment await you!
  • Why this job: Be part of a growing brand that values your input and offers real career progression.
  • Qualifications: Previous restaurant experience and a genuine care for customer service.

The predicted salary is between 24000 - 30000 £ per year.

Do you believe that 100% fresh, honest, natural food with soul-warming homely hospitality should be affordable for everyone? Do you believe that London and the UK need more independent restaurants that genuinely care about their guests and teams? If you do, we might want to meet you!

We are looking for an energetic front of house staff member, striving to be a part of a team and grow. Someone who loves our brand and wants to join us on the journey to build a collection of incredible fresh pasta restaurants. In return for your hard work and dedication, we'll provide you the guidance and training needed for you to flourish. You will be compensated well for your work, and should the company perform well, further compensated with an annual bonus. We want you to feel financially secure, always and will do our best to help you build a future for yourself.

Your Main Responsibilities Will Be:

  • Ensuring that the service process and principles are followed by all waiters and waitresses.
  • Ensuring that new waiting staff are trained according to the company training systems.
  • Ensuring all food and drink is checked prior to serving to our guests and that it has been prepared to the highest quality level.
  • Taking responsibility for the appearance of the front of house area.

For us it is important that you are a person who fundamentally cares about others, believes in good communication, enjoys working in a hands-on style, and has some previous experience working in restaurants.

Benefits:

  • Progression & growth opportunities within the business
  • Regular team socials & activities across the year
  • 100% of services charges & cash tips are paid to on-site teams
  • 28 days paid holiday + 1 additional day of holiday per year of employment (up to 35 days max)
  • Free meals during working hours
  • Paid day off on your birthday
  • Employment anniversary present for every year of service (from year 1)
  • Get referral bonuses for every friend you recommend
  • All staff uniforms and clothing are provided free of charge
  • 50% discount at Emilia’s if you want to visit with your friends/family
  • Enrolment in the company pension scheme

Floor Supervisor in London employer: Emilia's Crafted Pasta

Join a vibrant team dedicated to serving fresh, honest food with a focus on genuine hospitality in the heart of London. We prioritise employee growth through comprehensive training and offer a supportive work culture that values communication and teamwork. With competitive compensation, generous holiday allowances, and unique perks like free meals and referral bonuses, we strive to create a fulfilling and rewarding environment for all our staff.

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Contact Details:

Emilia's Crafted Pasta Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Floor Supervisor in London

Tip Number 1

Get to know the brand! Dive into their mission and values. When you show genuine enthusiasm for their fresh pasta and hospitality, it’ll shine through in your conversations.

Tip Number 2

Network like a pro! Connect with current employees on social media or at events. They can give you insider tips and maybe even put in a good word for you!

Tip Number 3

Prepare for the interview by practising common questions. Think about how your previous experience aligns with their focus on quality service and team spirit.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Floor Supervisor in London

Team Leadership
Training and Development
Quality Control
Attention to Detail
Communication Skills
Customer Service
Hands-on Approach

Some tips for your application 🫡

Show Your Passion:When writing your application, let your love for fresh, honest food and hospitality shine through. We want to see that you genuinely care about our brand and the experience we provide to our guests.

Tailor Your CV:Make sure your CV highlights any relevant experience in the restaurant industry. We’re looking for someone who has a hands-on approach and can demonstrate their ability to train and lead a team effectively.

Be Authentic:Don’t be afraid to show your personality in your application. We value good communication and want to know who you are beyond your work experience. Let us see the real you!

Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to review your application and get in touch with you!

How to prepare for a job interview at Emilia's Crafted Pasta

Know the Brand Inside Out

Before your interview, make sure you understand the brand's values and mission. Familiarise yourself with their commitment to fresh, honest food and homely hospitality. This will help you demonstrate your passion for the role and show that you genuinely care about what they stand for.

Showcase Your Team Spirit

As a Floor Supervisor, teamwork is key. Be ready to share examples of how you've worked effectively in a team before. Highlight any experiences where you’ve trained new staff or improved service processes, as this aligns perfectly with the responsibilities of the role.

Prepare for Practical Scenarios

Expect to discuss real-life scenarios during your interview. Think about how you would handle specific situations, like dealing with a difficult customer or ensuring food quality. Practising these responses can help you feel more confident and prepared.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training process for new staff or how the company supports career growth. This shows your interest in the role and helps you gauge if the company is the right fit for you.