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- Tasks: Join our team to elevate client experiences and drive sales in a luxury retail environment.
- Company: Emilia Wickstead is a prestigious brand known for its elegant designs and exceptional customer service.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a passionate team focused on building lasting client relationships and achieving sales excellence.
- Qualifications: Experience in luxury retail and a strong understanding of client relationship management are essential.
- Other info: Opportunity to support exciting store events and collaborate with a talented team.
The predicted salary is between 36000 - 60000 £ per year.
Job Description Working as part of the Emilia Wickstead retail team, the Luxury Senior Sales Adviser will instil a client centric approach at all levels within the store and focus on developing middle segment clients into the elite level. Taking over existing clients and growing CRM database with VIC and UHNWI. Making sure the Sales targets and all KPI’s are met monthly individually and as a team. Support Store manager to develop new CRM development plans, and store events. The ability to spot potential clients at all levels and to develop them accordingly. Support Boutique Manager and Head office during events to develop them as relationship building occasions. Analyse New and existing clientele with store Manager to provide accurate insights to the HO teams and to share the trends and challenges, as well as client segmentation and client profiles. Enhance store clientelling skills and drive true client understanding to ensure that updated and accurate information is captured by the SA. Improve client data capture accuracy and rates for existing clients and prospective long-lasting relationships. Supporting the store manager to train and coach new members of staff on Brand Vision and Client Services Support the store with varied responsibilities across stock management, visual merchandising, and general hou…
Senior Sales Associate employer: Emilia Wickstead
Contact Detail:
Emilia Wickstead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate
✨Tip Number 1
Familiarize yourself with the luxury retail market, especially focusing on client relationship management (CRM) strategies. Understanding how to develop middle segment clients into elite clients will give you an edge in discussions during the interview.
✨Tip Number 2
Showcase your ability to analyze client data and trends. Be prepared to discuss specific examples of how you've successfully segmented clients or improved client data accuracy in previous roles.
✨Tip Number 3
Highlight your experience in training and coaching team members. Being able to demonstrate your leadership skills and how you've supported others in achieving sales targets will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss your approach to clienteling and building long-lasting relationships. Think of specific strategies you've used to enhance client understanding and engagement, as this is crucial for the role.
We think you need these skills to ace Senior Sales Associate
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Sales Associate position. Understand the key responsibilities and skills required, such as client relationship management and sales targets.
Tailor Your CV: Customize your CV to highlight relevant experience in luxury retail, client management, and sales achievements. Use specific metrics to demonstrate how you have met or exceeded sales targets in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your ability to develop client relationships. Mention specific examples of how you've successfully managed clients and contributed to team goals.
Highlight Team Collaboration: Emphasize your experience working collaboratively with store managers and teams. Provide examples of how you've supported training initiatives or contributed to store events that enhanced client engagement.
How to prepare for a job interview at Emilia Wickstead
✨Showcase Your Client-Centric Approach
Make sure to highlight your experience in client relationship management. Share specific examples of how you've successfully developed relationships with clients, especially in the luxury segment.
✨Demonstrate Your Sales Acumen
Prepare to discuss your past sales achievements and how you met or exceeded targets. Be ready to explain your strategies for achieving sales goals and how you can contribute to the team's success.
✨Understand the Brand and Its Clients
Research Emilia Wickstead and understand its brand values, target clientele, and market position. This knowledge will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Situational Questions
Anticipate questions about how you would handle specific scenarios related to client interactions, team dynamics, and sales challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
