At a Glance
- Tasks: Host bridal appointments and provide exceptional service to clients.
- Company: Join a luxury brand known for its elegant bridal collections.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and learning.
- Why this job: Be part of a prestigious team, shaping unforgettable bridal experiences.
- Qualifications: Experience in bridal or luxury retail, strong communication skills, and computer literacy required.
- Other info: Ideal for fashion enthusiasts eager to excel in a luxury setting.
The predicted salary is between 36000 - 60000 £ per year.
The Role: Reporting into the Bridal Manager, the Senior Bridal Sales Associate will be based at our flagship store on Sloane Street, hosting all bridal collection appointments, representing the brand within the bridal and retail departments and providing the first point of contact for all bridal enquiries. The successful individual will continue to build on the reputation of the luxury service offered within the bridal department, with an opportunity to share your knowledge and experience.
Key Duties and Responsibilities:
- Offering a warm and professional service to all clients
- Styling brides with total looks envisioning the Emilia Wickstead woman
- Managing the bridal diary, clienteling, processing customer information
- Responding to customer enquiries; the role demands a good understanding of Excel and Outlook and a candidate who is highly computer literate due to the heavy amount of administrative work
- Achieve monthly sales targets set by the Bridal Manager
- Maintain comprehensive knowledge across all departments, including ready-to-wear collections and homeware for cross-selling opportunities
- Work closely with the atelier to manage the timeline of all bridal journeys and ensure an elevated service and standard
- Hosting fitting appointments with Head Fitter for all alterations
- Support the Bridal Manager with Bespoke bridal clients
- Support the bridal department within the store with varied responsibilities across stock management, visual merchandising, and general housekeeping
Essential Requirements:
- Previous experience within the bridal industry or in a luxury retail environment
- Previous experience in a customer facing role
- Proficient level of numeracy and literacy
- Fashion or Design qualification desirable
Who we are looking for:
- An intelligent and resilient person with integrity and an optimistic and courteous attitude
- Strong communication skills with excellent ability to multitask while working well alongside a team
- Computer literate with a good understanding of Excel and Outlook
- Analytical, detail oriented and highly organised
- Someone with a professional manner who is aesthetic driven
- A proud representative of the brand, who thrives from working with a luxury product
- We value initiative and enthusiasm supported by dedication and a strong work ethic
The successful candidate requires an understanding of luxury service and experience in the luxury fashion/bridal sector. You will be able to demonstrate a history of success in sales whilst at the same time providing an impeccable service to clients. You will also have a good knowledge of fabrics, garment construction and a broader knowledge of the brand and relevant trends.
Senior Bridal Sales Associate employer: Emilia Wickstead
Contact Detail:
Emilia Wickstead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Bridal Sales Associate
✨Tip Number 1
Familiarise yourself with the Emilia Wickstead brand and its bridal collections. Understanding the aesthetic and values of the brand will help you connect with clients and demonstrate your passion during interviews.
✨Tip Number 2
Brush up on your customer service skills, particularly in a luxury retail context. Think about examples from your past experiences where you've gone above and beyond for a client, as this will showcase your ability to provide exceptional service.
✨Tip Number 3
Network within the bridal and luxury fashion industry. Attend events or join online groups where you can meet professionals in the field. This could lead to valuable connections and insights that may help you stand out in the application process.
✨Tip Number 4
Prepare to discuss your experience with sales targets and how you've achieved them in previous roles. Being able to articulate your success in meeting or exceeding sales goals will be crucial in demonstrating your fit for the Senior Bridal Sales Associate position.
We think you need these skills to ace Senior Bridal Sales Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the bridal or luxury retail industry. Emphasise any customer-facing roles and your ability to meet sales targets, as these are crucial for the Senior Bridal Sales Associate position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the bridal industry and luxury fashion. Mention specific experiences that demonstrate your ability to provide exceptional service and your understanding of the brand's aesthetic.
Showcase Your Skills: Highlight your proficiency in Excel and Outlook, as well as your organisational skills. Provide examples of how you've successfully managed client relationships and administrative tasks in previous roles.
Demonstrate Knowledge of the Brand: Research Emilia Wickstead and incorporate your knowledge of their collections and values into your application. This shows your genuine interest in the brand and your readiness to represent it effectively.
How to prepare for a job interview at Emilia Wickstead
✨Showcase Your Passion for Bridal Fashion
Make sure to express your enthusiasm for the bridal industry during the interview. Share any personal experiences or insights you have about bridal fashion, as this will demonstrate your genuine interest in the role and the brand.
✨Prepare for Customer Scenarios
Anticipate questions related to customer service scenarios, especially those that involve styling brides or handling difficult situations. Prepare examples from your past experience that highlight your problem-solving skills and ability to provide exceptional service.
✨Demonstrate Your Organisational Skills
Since the role involves managing a bridal diary and processing customer information, be ready to discuss how you stay organised. You might want to share specific tools or methods you use to keep track of appointments and client details.
✨Familiarise Yourself with the Brand
Research Emilia Wickstead and its collections thoroughly before the interview. Understanding the brand's aesthetic and values will allow you to speak confidently about how you can contribute to maintaining its luxury reputation.