Picker/Packer/Stock Room Assistant in London

STOCK/ORDER FULFILMENT

• Work with Ecom and retail and warehouse teams to ensure that all shipped orders are dispatched within the given timeframes, following the required procedures and within the packaging and brand guidelines.
• Work through order allocation ensuring relevant teams are responsible for dispatch.
• Create shipment paperwork across retail, Ecom and assists on wholesale ensuring the documentation is up to date and accurate.
• Be responsible for managing packaging and stationary quantities, working with the Stock and Finance Coordinator to allocate where required.
• Assist with shopping team to coordinate stock for trunk shows and events.
• Ensure that order fulfilment is accurately tracked in Shopify through automatic and manual processes.

STOCK CONTROL

• Be responsible for stock accuracy in store, ensuring the processes and procedures for stock movements are followed end-to-end.
• Perform regular stock checks and work with Stock and Finance Coordinator to reconcile any errors.
• Ensure that all retail streams are reflecting the sales plan and ensure stock availability is reflected across store and DC’s.
• Check and book in deliveries ensuring that inventory data is correct and discrepancies are reported and rectified in coordination with relevant stakeholders.
• Administrate stock transfers ensuring that movements are tracked end-to-end.
• Work with key stakeholders to reconcile stock movements and ensure that stock is transferred from internal locations in line with shipment deadlines, following delivery and administrative procedures.
• Coordinate stock takes and report to key stakeholders on discrepancies and errors.
• Maintain Stock room standards.
• Perform regular packaging checks to report to the Store Manager to ensure stock levels are maintained.
• Submit weekly replenishment requests to the warehouse and promptly report any discrepancies between requested and received units.
• Ensure product ticketing is correct and reflects most relevant information.
• Coordinate with internal teams to oversee necessary items are sent for dry-cleaning or exited from stock according to company standards.
• Work with internal teams to support requests championing the importance of saleability of stock.

LOGISTICS

• Liaise with courier companies to mitigate potential delays or service interruptions.
• Be first point of contact for courier services to provide export and entry paperwork.
• Inputting data and updating Ship Station and other shipping platforms for easy access of product information.
• Work with cross-functional teams to provide updates on Returns Request to support sales team to reduce returns rates.
• Creation of returns paperwork optimising the use of courier options.
• Administrate the stock returns procedure following system and reporting requirements.
• Update Shopify customs product information.

Who we are looking for:

• Highly computer literate in Office 365, especially Excel.
• Self-motivated and able to demonstrate using initiative.
• Excellent written and verbal communication skills.
• Highly organized with great time management.
• Experience of analysis and interpretation of information and data.
• Numerate.
• Enjoys a fast paced environment and is comfortable working under pressure.
• A fast learner, who is proactive and takes ownership of allocated tasks.
• Good problem solving skills.
• Personable and able to liaise with clients internally and externally.