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- Tasks: Drive sales and provide personalised luxury shopping experiences for elite clients.
- Company: Join a prestigious luxury retail brand in London, known for its high-quality fashion.
- Benefits: Enjoy flexible hours, exclusive events, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, exceed targets, and build lasting client relationships in a stylish environment.
- Qualifications: 3+ years in luxury retail with proven sales success and exceptional clienteling skills.
- Other info: Salary expectations and right to work in the UK required with application.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly experienced and sales-driven Senior Sales Associate to join our luxury retail team, specialising in Ready-to-Wear and Made-to-Order services. The ideal candidate has extensive experience managing VICs, consistently exceeding sales targets, and driving business growth. You will be responsible for providing personalised service to an elite clientele, maximising revenue opportunities, and representing our brand with the highest standards of professionalism and expertise.
Key Responsibilities:
- Drive sales and surpass targets by utilising extensive product knowledge and exceptional sales techniques in both Ready-to-Wear and Made-to-Order services.
- Deliver a luxury, personalised shopping experience for clients, offering bespoke styling advice and customised solutions based on their needs and preferences.
- Manage the full sales cycle for both existing and new clients, ensuring a seamless and elevated shopping experience.
- Develop and implement strategies to maximize sales opportunities through Made-to-Order services, product launches, and special events.
- Stay ahead of fashion trends and seasonal collections, ensuring the ability to offer informed, cutting-edge style recommendations.
VIC Relationship Management:
- Manage and grow a portfolio of VICs.
- Maintain and enhance strong, long-term relationships with top clients, ensuring high levels of engagement and loyalty through regular follow-up and personalised communications.
- Create personalised CRM tools and clienteling strategies to track VIC purchase history, preferences, and special dates to tailor communications and anticipate client needs.
- Plan and participate in exclusive client events, fittings, and trunk shows to increase client engagement and drive high-value sales.
Sales Leadership & Target Achievement:
- Proven track record of exceeding sales targets, demonstrating a results-driven approach to business growth.
- Consistently achieve personal and store sales KPIs, setting the standard for the team and contributing to overall store success.
- Be a key contributor to business development efforts by identifying new VICs and nurturing high-potential leads through exemplary service and relationship building.
- Serve as a sales mentor to junior associates, offering guidance and support in achieving their own sales goals.
Store Operations & Team Collaboration:
- Work closely with store management to ensure that all sales strategies are aligned with the store’s goals and brand standards.
- Assist in visual merchandising and maintaining the overall aesthetic of the store to reflect the luxury positioning of the brand.
- Collaborate with the inventory and stock team to manage product availability and ensure clients have access to the latest collections.
- Provide leadership during busy periods, stepping in to manage client flows, troubleshoot issues, and keep service standards high.
Key Requirements:
- 3+ years of experience in luxury retail, with a focus on managing VIC clients and exceeding sales targets.
- Extensive expertise in Ready-to-Wear and Made-to-Order services, with the ability to deliver personalized, tailored solutions to high-net-worth clients.
- Proven success in achieving and surpassing individual and store-wide sales targets in a luxury environment.
- Exceptional clienteling skills with a demonstrated ability to build and maintain long-term relationships with VICs and other top-tier clients.
- Strong knowledge of luxury fashion, trends, tailoring, and high-end craftsmanship.
- Highly organized with a proactive approach to sales and client engagement.
- Professional, polished, and a true brand ambassador, with a deep understanding of the luxury customer experience.
- Ability to work flexible hours, including weekends, evenings, and during high-traffic periods.
NB Please provide salary expectations with your application, confirm your notice period and confirm the right to work without restriction in the UK. If you do not hear from us within 2 weeks of applying, unfortunately you have not been shortlisted for the role.
Evening Sales Assistant employer: Emilia Wickstead
Contact Detail:
Emilia Wickstead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Sales Assistant
✨Tip Number 1
Familiarise yourself with the latest luxury fashion trends and the specific brands we carry. Being able to discuss current collections and style recommendations confidently will impress during any interactions.
✨Tip Number 2
Network within the luxury retail community. Attend events or join groups where you can meet professionals in the industry, as personal connections can often lead to job opportunities.
✨Tip Number 3
Prepare to showcase your clienteling skills. Think of examples where you've successfully built relationships with high-value clients and how you tailored your approach to meet their needs.
✨Tip Number 4
Be ready to discuss your sales achievements in detail. Highlight specific targets you've exceeded and the strategies you used to achieve them, as this will demonstrate your results-driven mindset.
We think you need these skills to ace Evening Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury retail, particularly with VIC clients. Emphasise any achievements related to exceeding sales targets and managing client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your understanding of the brand's values. Mention specific experiences that demonstrate your ability to provide personalised service and drive sales.
Highlight Relevant Skills: In your application, focus on skills such as clienteling, sales leadership, and knowledge of fashion trends. Use examples from your past roles to illustrate how you've successfully applied these skills.
Include Salary Expectations: As requested in the job description, be sure to include your salary expectations clearly in your application. This shows that you have read the requirements thoroughly and are serious about the position.
How to prepare for a job interview at Emilia Wickstead
✨Showcase Your Sales Achievements
Be prepared to discuss specific examples of how you've exceeded sales targets in your previous roles. Highlight any strategies you implemented that led to significant sales growth, especially in luxury retail.
✨Demonstrate Clienteling Skills
Illustrate your ability to build and maintain relationships with high-value clients. Share stories about how you've personalised the shopping experience for clients and how this has contributed to their loyalty.
✨Stay Informed on Fashion Trends
Research current fashion trends and be ready to discuss them during the interview. Show your passion for luxury fashion and your ability to provide informed styling advice tailored to client preferences.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company's approach to client engagement and sales strategies. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
