Location/Base: North (Covering the Ilkeston and South Derbyshire area)
(This role is community based so out on site, and desk based with a combination of working from emh offices, community hubs and home)
Hours: 35 hours week, working Monday to Friday
Salary: £32,170 - £35,744 per annum (RFJ 6)
Are you looking for a fresh challenge, the chance to develop your skills, and an opportunity to make a real difference across our communities? We are seeking an experienced and dedicated Housing Officer to join our communities’ team.
This is a fantastic chance to broaden your experience, build new relationships across the organisation, and get hands on exposure to varied and fast paced areas of housing management.
Role
As a Housing Officer, you’ll have responsibility for your own neighbourhood patch, giving you the opportunity to make a real difference to the lives of our residents. By building strong relationships, providing effective tenancy management, and tackling local issues, you’ll play a key role in creating thriving communities and delivering outstanding customer service.
You’ll enjoy a truly varied workload, working flexibly between locations, including community settings, emh offices, and home. No two days will be the same!
You will:
- Provide a comprehensive housing management service across the North patches
- Build strong relationships with tenants, partners, and colleagues
- Support with estate management and anti-social behaviour cases
- Bring fresh energy and adaptability to areas where demand is high
This is a unique opportunity to see new areas of the business, work with different teams, and widen your skill set.
The person
If you’re motivated, organised, and passionate about delivering great customer service, this could be the perfect next step for you.
We’d love to hear from you if you:
- Have experience in a customer-facing or housing role
- Bring great communication, influencing, and decision making skills
- Are flexible, proactive, and confident working in different environments
- Enjoy variety, problem solving, and supporting colleagues
Most importantly, we’re looking for someone who lives our values—Integrity, Diversity, Openness, Accountability, Clarity and Excellence—and helps embed them in everything we do.
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Housing Officer employer: emh
emh group is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong commitment to employee development, including extensive training opportunities and a generous benefits package, staff can thrive both personally and professionally while making a meaningful impact in the communities across the East Midlands. Join us in our mission to provide high-quality homes and services, where your skills as a Roofer will be valued and rewarded.
