emh is seeking an Income Assistant to support the Income Team in collecting rental income, prioritising rent and sustaining tenancies. You will provide administrative and telephone support, take arrears actions, and help progress notices when required.
You will handle payments, set up direct debits, maintain records in housing systems, answer enquiries, signpost for benefits, and deliver excellent customer service while respecting diverse circumstances.
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Rent Arrears & Tenant Support Advisor in Coalville employer: emh
emh group is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong commitment to employee development, including extensive training opportunities and a generous benefits package, staff can thrive both personally and professionally while making a meaningful impact in the communities across the East Midlands. Join us in our mission to provide high-quality homes and services, where your skills as a Roofer will be valued and rewarded.
