At a Glance
- Tasks: Create engaging content and manage media relations to enhance our reputation.
- Company: Join emh group, a leading provider of affordable housing and support services.
- Benefits: Enjoy a competitive salary, flexible working, and generous annual leave.
- Other info: Diversity is key; we welcome applicants from all backgrounds.
- Why this job: Be part of a dynamic team shaping external communications and making a real impact.
- Qualifications: Experience in writing for external audiences and understanding media principles.
The predicted salary is between 31295 - 31295 € per year.
Location: Home‑based with occasional travel to Memorial House, Coalville, Leicestershire and other locations
Hours: 35 hours per week, working Monday to Friday
Salary: £31,295 per annum (People & Strategy RFJ 4)
Contract: Permanent
About us
Emh group is one of the largest providers of affordable housing, care and support services in the East Midlands, with a strong track record of helping people and communities thrive. We are proud of the positive impact we make by creating safe, sustainable communities and delivering services that genuinely improve lives. Diversity is one of our core values and we support a number of colleague network groups. We are also proud to be a Disability Confident employer, committed to creating an inclusive workplace and supporting people with disabilities and difference to thrive.
About the team – and why now is such an exciting time to join
This is an exciting time to join emh Communications team. We’re strengthening how we engage with residents, partners, the media and wider stakeholders, and as part of this, we’re growing the team and creating three brand‑new roles:
- Digital Communications Officer
- Internal Communications Advisor
- External Communications Officer
These new roles give you the opportunity to be part of a newly expanded, collaborative team, helping to shape how we communicate externally and how the organisation is seen and understood. You’ll join at a key point of change and growth, with real scope to influence approaches, build relationships and make a visible impact.
We welcome applications from all regardless of race, faith, age, sexuality, gender identity, neurodivergence or disability, and if there is anything we can do to make the application process more accessible to you, please let us know.
The role
As our External Communications Officer, you’ll support the delivery of high‑quality external communications, media relations and stakeholder engagement activity that protects and enhances emh group’s reputation. Working closely with the Senior External Communications Advisor and colleagues across the growing Communications team, you’ll help produce clear, accessible and engaging content for external audiences, support media activity and contribute to proactive reputation‑building across local communities and the wider housing sector. This role is ideal for someone who enjoys writing compelling content, building relationships and working in a fast‑paced environment where no two days are the same.
About you
We’re looking for someone who:
- Has experience producing high‑quality written content for external audiences
- Understands media, PR and reputation management principles
- Is confident working across multiple channels, including web and social media
- Can manage competing priorities while maintaining accuracy and attention to detail
- Enjoys working collaboratively as part of a growing team
Experience in housing, local government, the public sector or a regulated environment is welcomed but not essential.
Our values
Our values are central to everything we do, and we’re looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.
Company benefits
Our package includes:
- Competitive salary
- Contributory pension scheme
- Health cash plan – BHSF
- 39 days’ annual leave (including statutory days), increasing to 44 days with length of service (pro-rata for part time)
- Flexible working
- A wide range of training and development opportunities (we are an Investors in People accredited organisation)
For further information about the role, please see attached Job Description and Person Specification.
Key dates
Closing date: Friday 29th May 2026 at 23.59.
How to apply
Please send an up-to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document). Please note: we may close these vacancies earlier than the advertised deadline if we receive a high volume of applications. We therefore encourage you to apply as soon as possible to avoid missing out. We ask all candidates to evidence their right to work status during the recruitment process.
External Communications Officer in Coalville employer: emh
emh group is an exceptional employer, offering a supportive and inclusive work environment that prioritises diversity and employee well-being. With a strong commitment to professional development, employees benefit from extensive training opportunities and flexible working arrangements, all while contributing to meaningful projects that enhance the lives of individuals and communities in the East Midlands. Joining our growing Communications team as an External Communications Officer means being part of a dynamic organisation at a pivotal moment of change, where your contributions will have a tangible impact on our reputation and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land External Communications Officer in Coalville
✨Tip Number 1
Network like a pro! Reach out to people in the housing and communications sectors. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best writing samples and any media work you've done. This is your chance to demonstrate your ability to produce high-quality content that resonates with external audiences.
✨Tip Number 3
Prepare for interviews by researching emh group thoroughly. Understand their values and recent projects. Be ready to discuss how your experience aligns with their mission of creating safe, sustainable communities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of our team. Don’t forget to tailor your CV and cover letter to highlight your relevant experience!
We think you need these skills to ace External Communications Officer in Coalville
Some tips for your application 🫡
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the External Communications Officer role. Highlight your experience in producing high-quality written content and any relevant media or PR skills. This shows us that you understand what we're looking for!
Showcase Your Writing Skills:Since this role is all about compelling content, include examples of your writing in your application. Whether it's articles, press releases, or social media posts, let us see your flair for engaging communication!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate a well-structured letter that directly addresses how you meet the person specification. Remember, we’re looking for clarity and excellence!
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get a lot of applications, so get your CV and cover letter in as soon as you can through our website!
How to prepare for a job interview at emh
✨Know Your Stuff
Before the interview, dive deep into emh group's mission and values. Understand their approach to external communications and how they engage with stakeholders. This will not only show your genuine interest but also help you tailor your responses to align with their goals.
✨Showcase Your Writing Skills
As an External Communications Officer, your writing will be key. Bring examples of your previous work that demonstrate your ability to create clear and engaging content. Be ready to discuss your writing process and how you adapt your style for different audiences.
✨Prepare for Scenario Questions
Expect questions about handling media relations and reputation management. Think of specific scenarios where you've successfully navigated challenges in communications. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's current projects or how they measure the success of their communications strategies. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
