At a Glance
- Tasks: Create engaging digital content and manage our online platforms to connect with communities.
- Company: Join emh group, a leading provider of affordable housing and support services in the East Midlands.
- Benefits: Enjoy a competitive salary, flexible working, and 39-44 days annual leave.
- Other info: Diversity is key; we welcome applications from all backgrounds.
- Why this job: Be part of a growing team and make a real impact on community communications.
- Qualifications: Experience with digital platforms and strong writing skills are essential.
The predicted salary is between 31295 - 31295 € per year.
Location: Home‑based with occasional travel to Memorial House, Coalville, Leicestershire and other locations
Hours: 35 hours per week, working Monday to Friday
Salary: £31,295 per annum (People & Strategy RFJ 4)
Contract: Permanent
About us
emh group is one of the largest providers of affordable housing, care and support services in the East Midlands, with a strong track record of helping people and communities thrive. We are proud of the positive impact we make by creating safe, sustainable communities and delivering services that genuinely improve lives. Diversity is one of our core values and we support a number of colleague network groups. We are also proud to be a Disability Confident employer, committed to creating an inclusive workplace and supporting people with disabilities and difference to thrive. We welcome applications from all regardless of race, faith, age, sexuality, gender identity, neurodivergence or disability, and if there is anything we can do to make the application process more accessible to you, please let us know.
About the team – and why now is such an exciting time to join
This is an exciting time to join emh Communications team. We’re strengthening how we connect with residents, colleagues, and stakeholders, and as part of this, we’re growing the team and creating three brand‑new roles: Digital Communications Officer, Internal Communications Advisor, External Communications Officer. This growth reflects the importance we place on clear, engaging and accessible communications and gives you the opportunity to help shape a new, collaborative team from the ground up. You’ll join at a key moment, helping to establish ways of working, develop channels and make a real impact across the organisation.
The role
As our Digital Communications Officer, you’ll play a central role in delivering high quality, customer‑focused digital communications that support our services and strengthen our reputation. You’ll manage and develop our digital channels including our website, intranet and social media ensuring content is clear, accessible, up to date and aligned with our values. Working closely with colleagues across the organisation, you’ll turn complex information into engaging digital content that works for our diverse audiences. This is an ideal opportunity for someone who enjoys combining creativity with insight, and who wants to be part of a growing, supportive communications team where ideas and innovation are encouraged.
About you
We’re looking for someone who:
- Has experience managing digital platforms such as websites, intranets and social media channels
- Is a confident, adaptable writer with the ability to tailor content for different audiences
- Understands the importance of accessibility and inclusive communication
- Enjoys working collaboratively and building strong relationships across teams
- Is curious, proactive and keen to help develop new ways of working in a growing team
Experience in housing, the public sector or a not‑for‑profit environment is welcomed but not essential.
Our values
Our values are important to us, and we’re looking for people who can help us live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.
Company benefits
Our package includes:
- Competitive salary
- Contributory pension scheme
- Health cash plan – BHSF
- 39 days’ annual leave (including statutory days), increasing to 44 days with length of service (pro-rata for part time)
- Flexible working
- A wide range of training and development opportunities (we are an Investors in People accredited organisation)
For further information about the role, please see attached Job Description and Person Specification.
Key dates
Closing date: Friday 29th May 2026 at 23.59.
How to apply
Please send an up- to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document). Please note: we may close these vacancies earlier than the advertised deadline if we receive a high volume of applications. We therefore encourage you to apply as soon as possible to avoid missing out. We ask all candidates to evidence their right to work status during the recruitment process.
Digital Communications Officer in Coalville employer: emh
emh group is an exceptional employer, offering a supportive and inclusive work culture that values diversity and encourages employee growth. With a competitive salary, generous annual leave, and a commitment to professional development, you will have the opportunity to make a meaningful impact in the community while working collaboratively within a dynamic team. Join us in shaping engaging digital communications that resonate with our diverse audiences and contribute to our mission of creating safe, sustainable communities.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Communications Officer in Coalville
✨Tip Number 1
Network like a pro! Reach out to current employees at emh group on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process.
✨Tip Number 2
Show off your digital skills! Prepare a portfolio showcasing your best work in managing digital platforms. This could be anything from social media campaigns to website content you've created.
✨Tip Number 3
Be ready for the interview! Research emh group’s values and think about how your experience aligns with their mission. Prepare examples that demonstrate your adaptability and creativity in digital communications.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and are familiar with their digital channels.
We think you need these skills to ace Digital Communications Officer in Coalville
Some tips for your application 🫡
Tailor Your CV and Cover Letter:Make sure your CV and cover letter are tailored to the Digital Communications Officer role. Highlight your experience with digital platforms and your writing skills, showing how they align with what we’re looking for.
Showcase Your Creativity:Don’t be shy about showcasing your creative side! Include examples of engaging digital content you’ve created in the past. We want to see how you can turn complex information into something accessible and appealing.
Keep It Clear and Concise:Remember, clarity is key! Keep your cover letter to no more than 3 sides of A4 and make sure it’s easy to read. We appreciate straightforward communication that gets to the point.
Apply Early!:We might close the application process earlier if we get a lot of interest, so don’t wait until the last minute. Head over to our website and submit your application as soon as you can to avoid missing out!
How to prepare for a job interview at emh
✨Know Your Digital Platforms
Make sure you’re familiar with the digital platforms mentioned in the job description. Research emh group's website, intranet, and social media channels. Be ready to discuss how you would enhance these platforms and make them more engaging for diverse audiences.
✨Tailor Your Communication Style
As a Digital Communications Officer, you'll need to adapt your writing for different audiences. Prepare examples of how you've successfully tailored content in the past. This will show your understanding of accessibility and inclusive communication, which is crucial for the role.
✨Show Your Collaborative Spirit
Highlight your experience working collaboratively across teams. Think of specific instances where you built strong relationships or contributed to team projects. This will demonstrate that you can thrive in a growing, supportive communications team.
✨Embrace Curiosity and Proactivity
Be prepared to discuss how your curiosity and proactive nature have led to innovative solutions in previous roles. Share ideas on how you could help develop new ways of working within the team, as this aligns perfectly with what emh group is looking for.
