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- Tasks: Support the Sales and Marketing team with customer enquiries and administrative tasks.
- Company: Join a dynamic property sales team in a supportive environment.
- Benefits: Gain valuable experience, structured training, and career development opportunities.
- Other info: Flexible start date and potential for growth within the company.
- Why this job: Kickstart your career in property sales while making a real impact.
- Qualifications: No prior experience needed; just a passion for learning and helping others.
The predicted salary is between 18000 - 25000 £ per year.
To support the Sales and Marketing team by acting as a first point of contact for customer enquiries and providing high-quality administrative assistance. The role will support the efficient progression of asset disposals, staircasing, shared ownership re-sales, re-mortgages, transfers of equity and HomeBuy loan redemptions, while developing knowledge, skills and experience through structured learning and on-the-job training.
Key Objectives:
- Learn and develop the skills required to support property sales and disposals activity in a regulated environment.
- Act as a first point of contact for property sales and disposals enquiries, delivering a positive and professional customer experience.
- Provide accurate, timely and customer-focused information under guidance from senior colleagues.
- Ensure enquiries and cases are handled efficiently, accurately and in line with internal procedures and regulatory requirements.
- Maintain high standards of data quality, record keeping and customer communication.
- Work collaboratively with the wider Sales and Marketing Team to support performance, income and customer satisfaction targets.
- Provide day-to-day administrative support for asset disposals, staircasing, shared ownership re-sales, re-mortgages, transfers of equity and HomeBuy loan redemptions.
- Update internal systems with customer communications, case progress and key milestones.
- Actively participate in training, mentoring and development opportunities as part of the apprenticeship programme.
Please note: We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application. The start date for this role is negotiable depending on individual circumstances.
Where you'll work: Memorial House, Whitwick Business Park, Coalville, Leicestershire, LE67 4JP
Apprentice - Property Sales and Disposals in Leicester employer: emh group
Contact Detail:
emh group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice - Property Sales and Disposals in Leicester
✨Tip Number 1
Get to know the company! Research their values, mission, and recent projects. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to property sales and customer service. Role-playing with a friend can boost your confidence and help you articulate your thoughts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Apprentice - Property Sales and Disposals in Leicester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for property sales and customer service shine through. We want to see that you're excited about the role and eager to learn!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We love seeing how you can contribute to our Sales and Marketing team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications better.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in through our website as soon as you can!
How to prepare for a job interview at emh group
✨Know Your Stuff
Make sure you understand the basics of property sales and disposals. Brush up on key terms like staircasing, shared ownership, and re-mortgages. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since you'll be the first point of contact for customer enquiries, think of examples from your past experiences where you've delivered excellent customer service. Be ready to discuss how you handled difficult situations and ensured a positive experience for customers.
✨Be Organised
The role involves a lot of administrative tasks, so demonstrate your organisational skills during the interview. Bring a notebook to jot down important points and show that you can keep track of details. Mention any tools or methods you use to stay organised.
✨Ask Smart Questions
Prepare thoughtful questions about the apprenticeship programme and the Sales and Marketing team. This shows you're engaged and eager to learn. Ask about the training opportunities available and how success is measured in the role.