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- Tasks: Support tenants in maintaining their independence and managing their tenancies effectively.
- Company: Join emh group, a leading provider of affordable homes and support services.
- Benefits: Enjoy a competitive salary, generous leave, and extensive training opportunities.
- Why this job: Make a real difference in people's lives while building strong communities.
- Qualifications: Experience in housing management and working with diverse support services.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 24050 - 26722 £ per year.
This role will require travel across the Erewash District, Derbyshire.
Hours: 35 hours per week, Monday to Friday, 9:00am – 5:00pm (with one-hour lunch break)
Salary: £24,050 - £26,722 per annum (RFJ 4)
We have a fantastic opportunity to join our Tenancy Sustainment Team delivering Tenancy Sustainment Services to emh tenants, across Erewash. This is a rewarding opportunity for someone passionate about helping people maintain their independence and thrive within their community.
EMH Homes are committed to building cohesive communities and ensuring that tenants are equipped with the skills to enable them to sustain their tenancies. Tenancy sustainment is aimed at helping households at risk of tenancy failure to sustain their tenancies. Tenancy Sustainment assistance aims to be in place for a maximum of 12 months for each tenant accepted onto the service by which time they will have developed the appropriate skills to enable them to manage their tenancy, or they will have been referred onto more specialist services for ongoing longer-term support.
The ideal candidate will provide intensive housing management support to a caseload of around 20 tenants across the district of Erewash. Customers may present with a range of complex needs, and your ability to communicate effectively, build trust, and offer tailored support will be essential. This includes working in a diverse & sensitive service to enable the tenants to maximise their independence and maintain their accommodation.
The successful applicant will have experience of delivering an Intensive Housing Management service to tenants and have worked closely with a range of external agencies, such as mental health services, social care, the DWP, probation, and community organisations, ensuring a joined-up support approach. They should have assisted tenants with accessing and understanding benefits and financial entitlements, including completing forms and making referrals where needed. Experience of maintaining accurate case records and ensuring support plans reflect tenants' goals and progress is also required.
You will be required to undertake an Enhanced DBS check for this role, which we will complete for the successful candidate. As the role is exempt under the Rehabilitation of Offender's Act 1974, please ensure you detail both spent and unspent convictions on your application form.
About us: emh group is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities. Our vision is to be the best social housing and care business in the country, leading the market as a service provider and employer.
Our values are important to us and we’re looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.
Company Benefits: Our generous package includes:
- Competitive salary
- Contributory pension scheme
- 34 days annual leave (including statutory days)
- A wide range of training and development opportunities (we are an Investors in People accredited organisation)
- Health care package
- A full driving license is essential criteria
For further information about the role, please see attached Job Description and Person Specification.
How to apply: Please send an up-to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document).
Please note: We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application. We ask all candidates to evidence their right to work status during the recruitment process.
Tenancy Sustainment Worker in Ilkeston employer: emh group
Contact Detail:
emh group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Worker in Ilkeston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EMH Homes and their values. This will help you connect your passion for helping people with their mission of building cohesive communities.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to tenancy sustainment and housing management. Think about your past experiences and how they align with the role, so you can share real examples during the chat.
✨Tip Number 3
Show your personality! When you’re in the interview, let your genuine passion for supporting tenants shine through. Building trust is key in this role, so be yourself and show them why you’d be a great fit for the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re really interested in the position and the company.
We think you need these skills to ace Tenancy Sustainment Worker in Ilkeston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Tenancy Sustainment Worker role. Highlight relevant experience and skills that match the job description, especially your work with tenants and external agencies.
Craft a Compelling Cover Letter: Your cover letter should be no more than 3 sides of A4, so get straight to the point! Use it to showcase your passion for helping people maintain their independence and how you can contribute to our mission at EMH Homes.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure to provide examples in your application of how you've built trust and offered tailored support to tenants in the past.
Apply Early!: We might close applications early if we get enough interest, so don’t wait around! Head over to our website and submit your application as soon as you can to avoid missing out on this fantastic opportunity.
How to prepare for a job interview at emh group
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Tenancy Sustainment Worker. Familiarise yourself with the key responsibilities and the specific needs of tenants in Erewash. This will help you demonstrate your knowledge and passion for supporting individuals in maintaining their tenancies.
✨Showcase Your Experience
Be ready to discuss your previous experience in delivering Intensive Housing Management services. Prepare examples of how you've worked with external agencies and supported tenants with complex needs. Highlight any success stories that showcase your ability to build trust and provide tailored support.
✨Communicate Effectively
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Think about how you would explain complex issues simply, especially when discussing benefits and financial entitlements. This will show your potential employer that you can connect with tenants from diverse backgrounds.
✨Align with Their Values
Research EMH Homes' values of Integrity, Diversity, Openness, Accountability, Clarity, and Excellence. Be prepared to discuss how your personal values align with theirs and provide examples of how you've embodied these values in your previous roles. This will demonstrate that you're not just a fit for the job, but also for the company culture.