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- Tasks: Drive digital transformation and optimise technology systems in social housing.
- Company: Join emh group, a leading provider of affordable homes in the East Midlands.
- Benefits: Enjoy flexible working, 39-44 days annual leave, and a health cash plan.
- Why this job: Be part of a mission-driven team that values integrity, diversity, and innovation.
- Qualifications: A levels required; degree and Azure certifications preferred.
- Other info: Hybrid working model with initial office days; apply early as positions may close quickly.
The predicted salary is between 37000 - 46000 £ per year.
ICT Solutions Analyst (Technology Analyst)
Based: Hybrid working – initially during probationary period you will be required to work 3 days in the office at Memorial House in Coalville with 2 days working from home. Following the 6-month probationary period this will then change to an average of 2 days in the office at Memorial House in Coalville with an average of 3 days working from home.
Hours: 35 hours per week working Monday to Friday between the hours of 8am and 6pm to be agreed with line manager.
Salary: £43,001 – £47,7779 per annum (ICT RFJ 7)
The role
We are looking for a ICT Solutions Analyst who will drive digital transformation and optimise technology systems. You will focus on existing IT infrastructure, identify technology needs and implement solutions that enhance service delivery, tenant engagement and operational efficiency. This role will work closely with cross-functional teams to ensure technology aligns with the business goals and supports the evolving needs of tenants and staff.
The ICT Solutions Analyst will assess current IT systems and infrastructure used in social housing, including housing management systems, tenant portals, and mobile solutions. Working with key stakeholders, you will gather and document technology requirements and work with the team to ensure smooth integration of housing management systems, mobile workforce solutions and other digital tools.
You will support the collection, analysis, and reporting of data from housing management systems, focusing on key metrics such as tenant satisfaction, rent arrears, and repairs. You will ensure that all technology solutions comply with data protection regulations, including GDPR, and meet cybersecurity standards.
About you
The successful candidate will have proven experience as a ICT Solutions Analyst, Technology Analyst, Systems Analyst, or similar role in IT with ITIL Foundation Agile, preferably within the public sector or social housing. You will have experience working with cloud-based technologies, mobile solutions for field workers, and CRM systems, with a strong understanding of IT systems, infrastructure, and software relevant to social housing operations (e.g., housing management systems, tenant engagement platforms).
You will be able to identify emerging trends and innovations that have the potential to reshape services offered, continuously assessing how future technologies will drive business transformation and create new opportunities.
About us
emh group is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.
Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer.
Our values
Our values are important to us and we\’re looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.
Company Benefits
Our generous package includes:
- Competitive salary
- Contributory pension scheme
- Health cash plan – BHSF
- 39 days\’ annual leave (including statutory days), increasing to 44 days with length of service (pro-rata for part time)
- Flexible working
- A wide range of training and development opportunities (we are an Investors in People accredited organisation)
Qualifications
Educated to A level. Degree or equivalent is desirable.
Azure certifications and Agile are essential for the role.
For further information about the role, please see attached Job Description and Person Specification.
How to apply
Please send an up- to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document).
Please note: We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application.
We ask all candidates to evidence their right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.
ICT Solutions Analyst in Coalville employer: emh group
Contact Detail:
emh group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Solutions Analyst in Coalville
✨Tip Number 1
Familiarise yourself with the specific technologies and systems mentioned in the job description, such as housing management systems and tenant engagement platforms. This knowledge will help you speak confidently about how your experience aligns with the role during interviews.
✨Tip Number 2
Network with professionals in the social housing sector or those who work as ICT Solutions Analysts. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss how you've driven digital transformation in previous roles. Be ready to share specific examples of how you've optimised technology systems and improved service delivery, as this is a key focus for the position.
✨Tip Number 4
Research the company’s values and mission. Understanding their commitment to integrity, diversity, and excellence will allow you to tailor your responses in interviews, demonstrating that you are a good cultural fit for the organisation.
We think you need these skills to ace ICT Solutions Analyst in Coalville
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an ICT Solutions Analyst or similar roles. Focus on your skills in digital transformation, technology systems optimisation, and any specific projects that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, clearly outline how your experience meets the requirements listed in the person specification. Use specific examples to demonstrate your understanding of social housing IT systems and your ability to drive business transformation.
Showcase Relevant Certifications: Mention any Azure certifications and Agile training you possess, as these are essential for the role. Highlight how these qualifications have prepared you for the challenges of the ICT Solutions Analyst position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at emh group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an ICT Solutions Analyst. Familiarise yourself with the specific technologies and systems mentioned in the job description, such as housing management systems and cloud-based technologies.
✨Showcase Relevant Experience
Prepare to discuss your previous experience in similar roles, particularly in the public sector or social housing. Highlight any projects where you successfully implemented technology solutions that improved service delivery or operational efficiency.
✨Demonstrate Knowledge of Compliance
Since the role involves ensuring compliance with data protection regulations like GDPR, be ready to discuss your understanding of these regulations and how they apply to technology solutions in social housing.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current technology landscape and future plans for digital transformation. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
