At a Glance
- Tasks: Support communities by managing housing needs and providing essential services.
- Company: Join a growing team at emh, dedicated to community development.
- Benefits: Competitive salary, flexible working options, and opportunities for personal growth.
- Other info: Enjoy a mix of office, community hub, and remote work.
- Why this job: Make a real difference in people's lives while building strong community connections.
- Qualifications: Experience in housing or community services is a plus, but passion is key.
The predicted salary is between 26700 - 30200 £ per year.
Housing Officer - x2 positions
6 Months Secondment Opportunity/Fixed Term Contract
Location/Base: Floating support between the North and South teams
(This role is community based so out on site, and desk based with a combination of working from emh offices, community hubs and home)
Hours: 35 hours week
Salary: £31,082 - £34,535 per annum (RFJ 6)
Are you looking for a fresh challenge, the chance to develop your skills, and an opportunity to make a real difference across our communities? We're excited to offer a 2x 6 month internal secondment opportunity/Fixed Term Contract as a Housing Officer, supporting both our North and South patches wherever demand is highest.
This is a fantastic chance to broaden your experience, build new relationships across the organisation, and get hands on exposure to varied and fast paced areas of housing management.
Role
As a Housing Officer, you'll be stepping in to provide extra support to teams across the business—helping us maintain excellent service levels during busy periods and ensuring our tenants receive the great service they deserve.
You'll enjoy a truly varied workload, working flexibly between locations, including community settings, emh offices, and home. No two days will be the same!
You will:
- Provide a comprehensive housing management service across different patches
- Build strong relationships with tenants, partners, and colleagues
- Support with estate management and anti social behaviour cases
- Bring fresh energy and adaptability to areas where demand is high
This is a unique opportunity to see new areas of the business, work with different teams, and widen your skill set.
The person
If you're motivated, organised, and passionate about delivering great customer service, this could be the perfect next step for you.
We'd love to hear from you if you:
- Have experience in a customer-facing or housing role
- Bring great communication, influencing, and decision making skills
- Are flexible, proactive, and confident working in different environments
- Enjoy variety, problem solving, and supporting colleagues
Most importantly, we're looking for someone who lives our values—Integrity, Diversity, Openness, Accountability, Clarity and Excellence—and helps embed them in everything we do.
For further information about the role, please see attached Job Description and Person Specification.
Secondment
Why This Secondment is a Great Opportunity
- A chance to develop professionally in a supportive environment
- Experience across multiple patches, expanding your knowledge and confidence
- Build relationships with colleagues across the organisation
- Gain insight into different approaches, challenges, and best practice
- A brilliant stepping stone for future progression or permanent roles
Company Benefits
Our package for this role includes:
- 39 days annual leave (including statutory days), increasing to 44 days with length of service.
- Social Housing Pension Scheme (your contributions are matched by emh up to 8%)
- Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)
- a wide range of training and development opportunities (we are an Investors in People accredited organisation)
- Company Sick Pay (increasing with length of service to six month's full pay, six month's half pay).
- Opportunities to work flexibly and from home, where the business need allows.
For further information about the role, please see the attached Job Description and Person Specification.
How to apply
Please send an up- to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document).
“We reserve the right depending on application numbers to close or extend the closing dates for positions, we would therefore recommend an early application”
We ask all candidates to evidence their right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.
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Housing Officer in Coalville employer: emh group
At emh, we pride ourselves on being an exceptional employer, offering a supportive work culture that values community engagement and employee development. With flexible working arrangements that include office, community hub, and home-based options, our Housing Officers enjoy a healthy work-life balance while making a meaningful impact in the lives of residents in Northamptonshire. Join us to be part of a growing team that prioritises professional growth and fosters a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Coalville
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like emh group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like emh group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit emh group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Housing Officer in Coalville
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Officer role at emh group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at emh group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where emh group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to emh group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at emh group.
