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- Tasks: Support tenants in maintaining their independence and managing their tenancies effectively.
- Company: Join emh group, a leading provider of affordable homes and support services.
- Benefits: Enjoy a competitive salary, generous leave, and extensive training opportunities.
- Why this job: Make a real difference in people's lives while building strong communities.
- Qualifications: Experience in housing management and working with diverse support services.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 24050 - 26722 £ per year.
Location: Based at Longfield House, Ilkeston. This role will require travel across the Erewash District, Derbyshire.
Hours: 35 hours per week, Monday to Friday, 9:00am – 5:00pm (with one-hour lunch break)
Salary: £24,050 - £26,722 per annum (RFJ 4)
The role involves joining our Tenancy Sustainment Team delivering Tenancy Sustainment Services to emh tenants across Erewash. This is a rewarding opportunity for someone passionate about helping people maintain their independence and thrive within their community.
EMH Homes are committed to building cohesive communities and ensuring that tenants are equipped with the skills to enable them to sustain their tenancies. Tenancy sustainment is aimed at helping households at risk of tenancy failure to sustain their tenancies. Assistance aims to be in place for a maximum of 12 months for each tenant accepted onto the service, by which time they will have developed the appropriate skills to manage their tenancy or will have been referred onto more specialist services for ongoing longer-term support.
The ideal candidate will provide intensive housing management support to a caseload of around 20 tenants across the district of Erewash. Customers may present with a range of complex needs, and your ability to communicate effectively, build trust, and offer tailored support will be essential. This includes working in a diverse and sensitive service to enable the tenants to maximise their independence and maintain their accommodation.
The successful applicant will have experience of delivering an Intensive Housing Management service to tenants and have worked closely with a range of external agencies, such as mental health services, social care, the DWP, probation, and community organisations, ensuring a joined-up support approach. They should have assisted tenants with accessing and understanding benefits and financial entitlements, including completing forms and making referrals where needed. Experience of maintaining accurate case records and ensuring support plans reflect tenants' goals and progress is also required.
You will be required to undertake an Enhanced DBS check for this role, which we will complete for the successful candidate. As the role is exempt under the Rehabilitation of Offender's Act 1974, please ensure you detail both spent and unspent convictions on your application form.
About us: emh group is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities. Our vision is to be the best social housing and care business in the country, leading the market as a service provider and employer.
Our values are important to us and we’re looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity, and Excellence.
Company Benefits include:
- Competitive salary
- Contributory pension scheme
- 34 days annual leave (including statutory days)
- A wide range of training and development opportunities (we are an Investors in People accredited organisation)
- Health care package
A full driving license is essential criteria.
How to apply: Please send an up-to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document).
Please note: We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application. We ask all candidates to evidence their right to work status during the recruitment process.
Tenancy Sustainment Worker in Derby employer: emh group
Contact Detail:
emh group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Worker in Derby
✨Tip Number 1
Get to know the company! Research EMH Homes and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you align with their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge in your application.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to tenancy sustainment and housing management. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at EMH Homes.
We think you need these skills to ace Tenancy Sustainment Worker in Derby
Some tips for your application 🫡
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Tenancy Sustainment Worker role. Highlight your relevant experience in housing management and your ability to support tenants with complex needs. This shows us that you understand what we're looking for!
Showcase Your Communication Skills: In your application, emphasise your communication skills and how you've built trust with tenants in the past. We want to see examples of how you've effectively supported individuals, so don’t hold back on sharing those stories!
Be Clear and Concise: Keep your cover letter to a maximum of 3 sides of A4, as requested. Be clear about how your skills align with our values of Integrity, Diversity, and Excellence. This helps us quickly see why you’d be a great fit for our team.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get your CV and cover letter in as soon as you can through our website. We can’t wait to hear from you!
How to prepare for a job interview at emh group
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Tenancy Sustainment Worker. Familiarise yourself with the key responsibilities and the types of support you'll be providing to tenants. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in delivering housing management services. Think of specific examples where you've helped tenants with complex needs or worked with external agencies. This will demonstrate your capability and how you can contribute to the team.
✨Communicate Effectively
Since communication is key in this role, practice articulating your thoughts clearly. Prepare for questions about how you would build trust with tenants and tailor your support to their individual needs. Use examples from your past to illustrate your approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the challenges they face, or the support systems in place for tenants. This shows your enthusiasm for the role and helps you gauge if the company aligns with your values.