Home Ownership Officer

Homeownership Officer Based: Homebased, able to efficiently travel across a large geographical area, to meet and respond to the needs of the business. Hours: 35 hours per week, working Monday to Friday, 9am – 5pm, with one hour for lunch each day. Salary: £31,082- £34,535.00 per annum (RFJ 6) The role The Homeownership Offer will be responsible for delivering an efficient service to homeowners across the East Midlands. The role will include carrying out meetings with homeowners, provision of service charge information; co-ordinating legal processes, ensuring that legislative and contractual provisions are fulfilled and preparing management information. The ideal candidate We are looking for an individual with sound experience of managing home ownership properties and working in a customer experience environment. The ideal candidate will have worked with and will have been involved in customer service delivery and will have knowledge of legal, regulatory, social and political issues affecting leasehold management and general housing issues. We are looking for an organised, target-focused individual who can demonstrate passion for excellent customer service and the ability to work unsupervised and on their own initiative. About us emh is o…