At a Glance
- Tasks: Support and optimise core network infrastructure in a cutting-edge broadcast facility.
- Company: Join Gravity Media, a leader in media services and solutions worldwide.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Other info: Inclusive culture that values diversity and encourages personal development.
- Why this job: Be part of exciting live events and enhance your tech skills in a dynamic environment.
- Qualifications: Strong knowledge of networking, firewalls, and server technologies required.
The predicted salary is between 40000 - 50000 £ per year.
ABOUT THE COMPANY
Gravity Media deliver an unparalleled range of media services and solutions to clients worldwide utilising outside broadcast trucks, fly-packs and studios spanning the United Kingdom, ROI, Europe, the Middle East, the United States and Australia offering market-leading broadcast, technology, production, and post-production solutions across many of the world’s most-watched live events and entertainment programmes.
OUR PEOPLE
We have a passion for problem solving and thoughtful innovation and recognise our collective differences play a huge role in our success. Our teams are talented, passionate, dedicated, take pride in their work and support each other. We encourage applications from all backgrounds and are dedicated to attracting and developing talent, empowered through an inclusive culture. All suitably qualified applicants will be considered regardless of gender, race, sexual orientation, national origin, disability, religion, and age.
LEADERSHIP BEHAVIOURS
We hold high expectations of our leaders and managers who are responsible for driving the success of our people and the organisation. Our managers give clear communication, lead by example and feed back to foster growth and development of their team members. Management excellence is essential to the company’s success, and effective leadership requires a combination of interpersonal skills, strategic thinking, and a commitment to providing a positive and productive work environment.
COMMITMENT TO EQUALITY
Gravity Media is an equal opportunity employer and we welcome a diverse range of applicants. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.
ABOUT THE ROLE
A BRIEF SUMMARY
As a Broadcast Network IT Support Specialist, you will form part of the Gravity Media technology team at our cutting-edge broadcast facility in Westworks, White City. You will be responsible for supporting, maintaining, and optimising core network infrastructure, including firewalls, compute environments, virtual machines, operating systems (Windows, Linux, Mac), and high-performance storage systems such as SANs. This role requires strong accountability, teamwork, and excellent communication skills, enabling you to effectively engage with both technical colleagues and non-technical stakeholders.
Working location: London
Weekly hours: 40 hours per week
Reporting to: Senior IT & Infrastructure Manager
Role type: Full-time, Permanent
WHAT YOU’LL BE RESPONSIBLE FOR
- Plan, install, and configure LAN/WAN networks and VPNs
- Implement and maintain firewalls, PKI (Public Key Infrastructure), and intrusion detection systems
- Monitor network performance, apply patches, and perform system upgrades
- Manage TCP/IP networking infrastructure, including multi-VLAN environments and Layer 3 routing
- Maintain and improve IT security controls and firewall policies
- Create and maintain accurate network diagrams and technical documentation
- Provide support across Windows, Mac, and Linux-based desktop and server systems
- Monitor and optimise performance of core infrastructure and systems
- Troubleshoot and resolve IT faults in a timely and efficient manner
- Develop and maintain workflows supporting Broadcast IT operations
- Guide engineers, operators, and production staff through complex technical scenarios
- Plan and execute maintenance activities, balancing operational risk and client impact
- Escalate issues and liaise with vendors and stakeholders as required
- Proactively support IT systems and collaborate with wider technical departments
- Ensure documentation, processes, and workflows are kept up to date
All employees are expected to contribute and participate in work activities in line with our management system to ensure the continual improvement of our business.
THIS ROLE IS FOR YOU IF YOU CAN DEMONSTRATE
- Strong knowledge of TCP/IP networking, multi-VLAN environments, and Layer 3 routing (essential)
- Experience with firewall configuration, security policies, and IT information security best practices
- Solid understanding of Microsoft server technologies, including:
- Active Directory (AD)
- DNS / DHCP
- SMB Shares
- Group Policy and user permissions
- Proactive mindset with the ability to identify issues before they arise
- Ability to operate effectively in high-pressure, technically complex environments
- Strong adherence to processes including ticketing, documentation, auditing, and change control
- Excellent prioritisation and time management skills
- Ability to work independently and as part of a team
- Clear and confident communication skills (written and verbal)
- A positive, collaborative, and solutions-focused attitude
- Ability to remain calm under pressure and respond tactfully to stakeholder needs
Broadcast Network IT Support Specialist in London employer: EMGUK
Gravity Media is an exceptional employer, offering a dynamic work environment at our state-of-the-art broadcast facility in White City, London. We pride ourselves on fostering a culture of inclusivity and collaboration, where employees are encouraged to grow and innovate while working on some of the most exciting live events globally. With a commitment to professional development and a supportive team atmosphere, we provide our staff with the tools and opportunities to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Broadcast Network IT Support Specialist in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what EMGUK values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges EMGUK might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at EMGUK!
✨Direct Apply to EMGUK
Let's not forget to apply directly through the EMGUK website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Broadcast Network IT Support Specialist in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at EMGUK.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at EMGUK. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at EMGUK
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
