Goods In Supervisor in High Wycombe

ABOUT THE COMPANY

Gravity Media deliver an unparalleled range of media services and solutions to clients worldwide utilising outside broadcast trucks, fly-packs and studios spanning the United Kingdom, ROI, Europe, the Middle East, the United States and Australia offering market-leading broadcast, technology, production, and post-production solutions across many of the world’s most-watched live events and entertainment programmes.

OUR PEOPLE

We have a passion for problem solving and thoughtful innovation and recognise our collective differences play a huge role in our success. Our teams are talented, passionate, dedicated, take pride in their work and support each other. We encourage applications from all backgrounds and are dedicated to attracting and developing talent, empowered through an inclusive culture. All suitably qualified applicants will be considered regardless of gender, race, sexual orientation, national origin, disability, religion, and age.

LEADERSHIP BEHAVIOURS

We hold high expectations of our leaders and managers who are responsible for driving the success of our people and the organisation. Our managers give clear communication, lead by example and feed back to foster growth and development of their team members. Management excellence is essential to the company’s success, and effective leadership requires a combination of interpersonal skills, strategic thinking, and a commitment to providing a positive and productive work environment.

COMMITMENT TO EQUALITY

Gravity Media is an equal opportunity employer and we welcome a diverse range of applicants. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.

ABOUT THE ROLE

A BRIEF SUMMARY

The Goods In Supervisor is a core part of the efficient working of the warehouse, equipment and outside broadcast truck lifecycle. Responsible for supervising a small team, this role takes ownership of the Goods In function in a busy warehouse environment ensuring equipment is received, processed, tracked and returned accurately while maintaining high operational standards and supporting continuous improvement across warehouse operations.

Working location: High Wycombe

Weekly hours: 37.5 hours per week

Reporting to: Deputy OB Warehouse Manager

Role type: Full-time, permanent

WHAT YOU’LL BE RESPONSIBLE FOR

• Alongside the Warehouse Management team, track the movement of equipment in and out of the warehouse.
• Supervise, coach and develop the Goods In team, ensuring work is completed safely, accurately and efficiently.
• Take ownership of the Goods In area, maintaining a safe, clean, organised and efficient working environment.
• Maintain accurate visibility of equipment stored within cages and ensure equipment locations are up to date.
• Assist with the loading and unloading of deliveries, vehicles and outside broadcast trucks.
• Verify all incoming deliveries against delivery notes and purchase orders.
• Chase missing purchase order numbers with the Resource team where required.
• Process all hire and cross-hire equipment through the PO (Purchase Order) process, ensuring accurate system updates.
• Inspect all returned equipment for completeness and report any discrepancies or damage.
• Maintain high scanning accuracy, ensuring all equipment movements are correctly recorded.
• Monitor stock accuracy and investigate discrepancies to ensure inventory records remain accurate.
• Organise and coordinate equipment returns to suppliers and customers.
• Manage incoming post and personal deliveries to the warehouse.
• Follow and continually improve company procedures around scanning and tracking of equipment.
• Monitor and report on key operational KPIs, including scan compliance, stock accuracy, turnaround times and Goods In performance.
• Identify opportunities to improve warehouse processes and drive continuous improvement initiatives.
• Support compliance with Health & Safety procedures and promote safe working practices across the team.
• Lead shifts, including weekends, early mornings and evenings, as part of a 37.5-hour working week.

All employees are expected to contribute and participate in work activities in line with our management system to ensure the continual improvement of our business.

THIS ROLE IS FOR YOU IF YOU

• Are highly organised, with a strong attention to detail.
• Have the ability to plan daily tasks, prioritising where necessary.
• Possess good people skills, with experience supervising, motivating and developing a team.
• Can multitask with a positive, 'can do' attitude.
• Have strong communication skills, both written and verbal.
• Are process driven, with a focus on accuracy and continuous improvement.
• Can work in a fast-paced environment and meet deadlines.
• Have strong problem-solving skills and the ability to make decisions under pressure.
• Are comfortable with manual handling and heavy lifting.
• Hold a full UK Driving Licence (ideal, but not essential).
• Have previous experience in Warehouse Operations.
• Have previous supervisory or team leader experience (preferred).
• Have experience with broadcast equipment (ideal, but not essential).
• Can show initiative and work independently.
• Have basic knowledge of Health & Safety.
• Are confident using basic IT systems and warehouse scanning systems.
• Are committed to delivering high standards of customer service to internal stakeholders.
• Demonstrate Trust by acting with integrity, accountability, and transparency.
• Promote Collaboration by working effectively across teams and sharing knowledge.
• Support Innovation by contributing ideas and continuously improving ways of working.