At a Glance
- Tasks: Coordinate equipment hire, manage customer quotes, and ensure smooth logistics for events.
- Company: Join Gravity Media, a leader in broadcast solutions with a global reach.
- Benefits: Full-time role with competitive pay and opportunities for growth in a dynamic environment.
- Other info: Inclusive culture that values diversity and encourages personal development.
- Why this job: Be the vital link in delivering top-notch media services for exciting live events.
- Qualifications: Strong organisational skills, attention to detail, and proficiency in IT tools.
The predicted salary is between 30000 - 40000 € per year.
ABOUT THE COMPANY
Gravity Media deliver an unparalleled range of media services and solutions to clients worldwide utilising outside broadcast trucks, fly-packs and studios spanning the United Kingdom, ROI, Europe, the Middle East, the United States and Australia offering market-leading broadcast, technology, production, and post-production solutions across many of the world’s most-watched live events and entertainment programmes.
OUR PEOPLE
We have a passion for problem solving and thoughtful innovation and recognise our collective differences play a huge role in our success. Our teams are talented, passionate, dedicated, take pride in their work and support each other. We encourage applications from all backgrounds and are dedicated to attracting and developing talent, empowered through an inclusive culture. All suitably qualified applicants will be considered regardless of gender, race, sexual orientation, national origin, disability, religion, and age.
LEADERSHIP BEHAVIOURS
We hold high expectations of our leaders and managers who are responsible for driving the success of our people and the organisation. Our managers give clear communication, lead by example and feed back to foster growth and development of their team members. Management excellence is essential to the company’s success, and effective leadership requires a combination of interpersonal skills, strategic thinking, and a commitment to providing a positive and productive work environment.
COMMITMENT TO EQUALITY
Gravity Media is an equal opportunity employer and we welcome a diverse range of applicants. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.
ABOUT THE ROLE
A BRIEF SUMMARY
Working on the Hire Desk in a busy hire company specialising in wireless camera, audio and communication equipment within the broadcast industry. Part of a wider group that delivers events worldwide, this position is the initial contact point for the hire of RF equipment, providing quotes to customers and seeing their job through to the end whilst doing this to the highest service to all customers.
Working location: Dartford
Weekly hours: 40 hours per week, 9:00-18:00 Monday to Friday
Reporting to: Head of Operations
Role type: Full-time, permanent
WHAT YOU’LL BE RESPONSIBLE FOR
- Raising quotes and handling all correspondences with customers making sure to meet their needs from first contact to completion of their job.
- Liaising with the Projects and technical team for support on more challenging requests.
- Working alongside the Hire Desk team to ensure the equipment and crew availability is suitable to fulfil the new requests.
- Ensuring Purchase Orders or payment in advance where required is received for each job on confirmation to allow for an accurate audit if requested.
- Organising orders for external suppliers, whether it’s equipment, couriers or other services to support the final delivery of the job.
- Liaising with Ofcom and other frequency authorities to arrange frequency licenses for the duration of each event.
- Arranging equipment logistics with customers for each job and coordinating with the Prep team to allow them to plan day to day driving as efficiently as possible throughout the week where required.
- Working with the hire desk bookings team, project management team and prep team to organise international freight shipments by handling all paperwork and liaising with couriers to ensure smooth transit of equipment for major projects and day to day events.
- Arranging the final process of closing down jobs in the system to allow the Accounts team to invoice customers in a timely manner.
All employees are expected to contribute and participate in work activities in line with our management system to ensure the continual improvement of our business.
THIS ROLE IS FOR YOU IF YOU
- are organised with a high attention to detail
- can prioritise your workload to allow for all tasks to be completed in a timely manner
- work well under pressure and to tight deadlines
- are IT literate to a high standard, including Microsoft Excel and Word
- can learn and understand new and existing systems/software
- are willing to go above and beyond the basics when required to support the needs of the business
- can create great business relationships with both customers and other team members
Hire Desk Coordinator in Dartford employer: EMGUK
Gravity Media is an exceptional employer, offering a dynamic work environment in Dartford where creativity and collaboration thrive. With a strong commitment to employee growth, the company fosters an inclusive culture that values diverse perspectives, ensuring that all team members are supported and empowered to excel. Employees benefit from engaging in high-profile projects within the broadcast industry, alongside opportunities for professional development and a supportive management team dedicated to nurturing talent.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Desk Coordinator in Dartford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Hire Desk Coordinator role. Highlight your organisational skills and attention to detail, and don’t forget to share examples of how you've handled pressure in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Gravity Media and are keen to be part of our innovative team.
We think you need these skills to ace Hire Desk Coordinator in Dartford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about working in the broadcast industry and how you can contribute to our team.
Tailor Your CV:Make sure to customise your CV for the Hire Desk Coordinator position. Highlight relevant experience and skills that match the job description, especially your organisational skills and attention to detail.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EMGUK
✨Know Your Equipment
Familiarise yourself with the types of wireless camera, audio, and communication equipment that Gravity Media hires out. Being able to discuss specific equipment and its applications will show your genuine interest in the role and help you connect with the interviewers.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks or projects under pressure. Highlight how you prioritised your workload and ensured timely completion, as this is crucial for a Hire Desk Coordinator.
✨Showcase Your Communication Skills
Since you'll be the initial contact point for customers, practice articulating your thoughts clearly and confidently. Be ready to discuss how you would handle customer inquiries and ensure their needs are met throughout the hiring process.
✨Emphasise Team Collaboration
Gravity Media values teamwork, so be prepared to share instances where you've worked effectively with others. Discuss how you liaised with different teams to achieve a common goal, as this will demonstrate your ability to fit into their collaborative culture.
