Digital Mailroom Assistant
A little bit about us
EMG Solicitors is an award-winning Legal 500 law firm with offices across the North and South of England, acting nationally for clients across a range of specialist legal services including Court of Protection, Deputyships, Mental Health Law, Family Law, Residential Conveyancing, Dispute Resolution, Employment Law, Education Law, and Wills, Trusts & Probate.
Our mission is simple – to provide the legal support our clients need to achieve anything from their basic needs to their wildest dreams, and everything in between.
As a certified B Corp, we are committed to making a positive impact on our clients, colleagues, communities and the environment, whilst maintaining the highest professional standards.
What are we looking for?
We are looking to recruit a highly organised and detail-focused Digital Mailroom Assistant to support the effective operation of our Digital Mailroom function.
This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment and takes pride in accuracy, efficiency and delivering excellent internal customer service.
The successful candidate will play a key role in ensuring all incoming post and documentation is processed, scanned and distributed efficiently, helping our legal teams provide outstanding service to clients.
Where will you be based?
This role will be based at our Durham office. Occasional travel to other EMG offices may be required from time to time.
What will you be doing?
As our Digital Mailroom Assistant, your responsibilities will include:
Processing, opening, scanning and uploading incoming post and documents on the day they are received.
Ensuring documents are accurately named, indexed and filed in line with business processes and case management standards.
Distributing scanned documentation to the appropriate teams and fee earners.
Acting as the first point of contact for post and document management queries.
Carrying out quality checks to ensure scanned documents are complete, legible and correctly saved.
Supporting document digitisation projects and ongoing improvements within the digital mailroom.
Assisting with archiving processes and the secure storage of deeds and original documentation.
Maintaining registers and logging incoming cheques and other important documents.
Supporting the Workplace team with general administrative tasks as required.
Ensuring all activities comply with GDPR, SRA requirements and firm policies.
What experience are we looking for?
We would love to hear from candidates who have:
Essential
Previous administration experience.
Excellent attention to detail and accuracy.
Strong organisational and time management skills.
Good IT skills, including experience using Microsoft Office applications.
The ability to manage multiple tasks and meet deadlines.
Strong communication and interpersonal skills.
A professional and confidential approach to handling sensitive information.
Desirable
Experience within a legal or professional services environment.
Experience of document management systems or case management systems.
Experience of scanning, indexing and electronic document filing.
Why join EMG Solicitors?
We offer a supportive and inclusive working environment where colleagues are encouraged to develop and thrive. Benefits include:
Competitive salary.
25 days annual leave plus bank holidays.
Additional Christmas closure leave.
Firm-wide bonus scheme.
Pension scheme.
Health cash plan.
Employee Assistance Programme.
Enhanced family-friendly policies.
Learning and development opportunities.
Social and wellbeing initiatives.
The opportunity to work for an award-winning, values-driven law firm.
Our Values
At EMG Solicitors, our values underpin everything we do:
Cooperation | Courage | Excellence | Integrity | Kindness
If these values resonate with you and you are looking for an opportunity to join a growing and ambitious law firm, we would love to hear from you.
To apply, please submit your CV and a covering letter outlining your suitability for the role.
Equality, Diversity & Inclusion
EMG Solicitors is an equal opportunities employer. We are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive.
Applicants must have the right to work in the UK.
Join us and help ensure EMG continues to deliver excellence, integrity and compliance while supporting clients to achieve anything from their basic needs to their wildest dreams and everything in between.
