Salesforce Project Manager
About the Role
An AI-first global consultancy is looking for a Salesforce Project Manager to lead technical delivery across Salesforce implementation projects. The successful candidate will combine strong Agile delivery experience with commercial ownership, stakeholder management and a proactive approach to using AI tools to improve project outcomes.
Responsibilities
Delivery Management
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Facilitate Scrum ceremonies, track sprint progress and adapt delivery plans as priorities change.
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Create and manage project timelines, milestones and deliverables, ensuring projects remain on schedule.
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Manage project resources to support effective delivery.
Commercial Ownership
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Own Statements of Work (SOWs), including scope management, change control and change orders as requirements evolve.
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Manage project budgets and margins, providing regular reporting on financial performance.
Risk and Communication
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Maintain RAID logs, anticipate potential issues and implement appropriate actions before risks escalate.
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Communicate project status, requirements and delivery dates to clients, product leads and account stakeholders.
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Document meeting outcomes and ensure actions are tracked through to completion.
Team and Vendor Management
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Work closely with development teams to understand solution options and technical limitations, facilitating the resolution of technical issues.
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Manage external vendors and their deliverables, balancing client expectations with internal team requirements.
Requirements
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At least 3 years' experience leading Salesforce implementations, including recent experience within a professional consulting environment.
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Proven experience managing projects in technical, Agile environments.
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Experience working directly with multidisciplinary delivery teams across different roles and locations.
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Strong ability to manage and communicate project status, budgets and risks.
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Excellent written and verbal communication skills.
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Active use of AI tools within project delivery, with the ability to explain how they improve working practices, their capabilities and limitations, and relevant ethical considerations.
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Bachelor's degree or equivalent professional experience.
Desirable
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Scrum Master certification.
Personal Attributes
The ideal candidate will demonstrate the following qualities:
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Collaborative: A team-oriented approach, willingness to share knowledge and openness to learning from others.
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Self-motivated: Curious, proactive and committed to continuous professional development, with the confidence to tackle unfamiliar challenges.
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Strong interpersonal skills: Able to build relationships, understand different perspectives and communicate confidently with clients and stakeholders.
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AI-focused: Already using AI tools to improve efficiency and delivery quality, with a genuine interest in their practical applications and future potential.
Salesforce Project Manager employer: eMFusion Global
As a Product Manager at our global consultancy in London, you will thrive in a dynamic work culture that prioritises innovation and collaboration. With a strong focus on personal development and the opportunity to work with major global brands, you will benefit from comprehensive growth opportunities and a supportive environment that encourages creativity and strategic thinking. Join us to make a meaningful impact while enjoying the advantages of working in one of the world's leading consultancies.