At a Glance
- Tasks: Install, maintain, and troubleshoot Emerson instrumentation across various industries.
- Company: Join a global leader in automation technology with a commitment to diversity.
- Benefits: Competitive salary, travel opportunities, and a supportive team environment.
- Other info: Flexible travel across the UK and potential for international opportunities.
- Why this job: Make a real impact by delivering exceptional service and support to customers.
- Qualifications: HNC in Engineering and experience in instrumentation or maintenance required.
The predicted salary is between 28800 - 43200 £ per year.
The Field Service Engineer plays a key role in supporting our customers' installed instrumentation base across the UK. This hands-on role is essential to ensuring high customer satisfaction through expert service, maintenance, and commissioning of Emerson instrumentation.
The desired candidate is technically proficient, adaptable, and committed to delivering exceptional customer experiences across a variety of industries—including water and gas utilities, food & beverage, chemicals, and offshore platforms.
In This Role, Your Responsibilities Will Be:
- Perform on-site installation, commissioning, fault analysis, and repairs on Emerson instrumentation;
- Investigate and resolve persistent or sophisticated issues at customer sites;
- Commission clamp-on liquid and gas flowmeters at client sites ranging from utilities and industrial plants to offshore platforms;
- Provide diagnostic, calibration, and startup services;
- Deliver on-site customer training as required;
- Assist Sales Engineers with product demonstrations and provide application and post-sales support;
- Proactively identify service and product opportunities, contributing to lead generation;
- Finish the service documentation, which includes reports and certificates;
- Support the creation of service-related sales materials;
- Provide telephone-based client support as needed;
- Travel flexibly throughout the UK, offshore, and internationally; availability for occasional weekend and out-of-hours work is encouraged.
Who You Are:
You are a technically skilled and customer-focused engineer who thrives in field-based roles. You are organized, resourceful, and able to work independently in fast-paced environments. Your strong communication skills and problem-solving approach enable you to build trust with clients while providing timely and efficient service.
For This Role, You Will Need:
- HNC or equivalent qualification in an Engineering field (e.g., Electronics, Control Engineering, Computer Science);
- Proven experience in instrumentation, commissioning, or maintenance within a process control environment;
- Strong understanding of C&I (Control & Instrumentation) theory, including control loop tuning;
- Full UK driving license and willingness to travel;
- Excellent verbal and written communication skills;
- Proficiency in IT systems and tools used in technical service;
- Ability to work under pressure and manage priorities effectively;
- Great teammate attitude with a proactive approach;
- Understanding of B2B service models and contract value.
Preferred Qualifications That Set You Apart:
- Prior experience servicing Emerson or competitor instrumentation products;
- Knowledge of Emerson's fixed installation clamp-on flowmeters;
- Demonstrated success in identifying service contract opportunities;
- Offshore or international service experience;
- Familiarity with UK utilities, chemical, or oil & gas industries.
Emerson is a global leader in automation technology and software. We are committed to making a positive impact through every endeavor. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries.
We are an equal opportunities employer and welcome applications from all qualified candidates.
Field Service Engineer in Leicester employer: Emerson
Emerson is an exceptional employer for Field Service Engineers, offering a dynamic work environment that prioritises customer satisfaction and technical excellence. With a strong commitment to employee growth, we provide comprehensive training and development opportunities, fostering a culture of collaboration and innovation. Our diverse range of industries, from utilities to offshore platforms, ensures that every day presents new challenges and rewarding experiences, all while being part of a global leader in automation technology.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Field Service Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or clients, make sure to demonstrate your technical prowess. Bring along examples of your past work or even offer to solve a problem on the spot. We want to see how you think and operate in real-time!
✨Tip Number 3
Tailor your approach! Each company has its own vibe and needs. Do a bit of research on Emerson and their specific projects. When you chat with them, mention how your experience aligns with their goals. We love seeing candidates who take the time to understand us!
✨Tip Number 4
Don’t forget to follow up! After any meeting or interview, shoot a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the Field Service Engineer position with us!
We think you need these skills to ace Field Service Engineer in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your technical skills and experience relevant to the Field Service Engineer role. We want to see how your background aligns with the responsibilities listed in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer service and problem-solving. Let us know why you’re excited about working with Emerson and how you can contribute to our team.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure your written application reflects your strong communication skills. We appreciate clarity and professionalism, so keep it concise and engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Emerson
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around Emerson instrumentation and C&I theory. Be ready to discuss your past experiences with commissioning and maintenance, as well as any specific projects you've worked on that relate to the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in the field. Think about times when you had to troubleshoot or resolve persistent problems at customer sites. This will demonstrate your adaptability and resourcefulness, which are key for this role.
✨Communicate Clearly
Since you'll be interacting with clients regularly, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your communication skills, ensuring you can explain technical concepts in an easy-to-understand way.
✨Be Ready to Travel
Since the job involves travel across the UK and potentially internationally, be prepared to discuss your flexibility and willingness to work out of hours if needed. Highlight any previous experience you have with travel in a professional capacity to show you're ready for the demands of the role.
