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- Tasks: Manage customer instrumentation support, including installation, maintenance, and training.
- Company: Join Emerson, a leader in innovative engineering solutions.
- Benefits: Competitive salary, career development, and a supportive work culture.
- Why this job: Make a real impact while working with cutting-edge technology in diverse environments.
- Qualifications: HNC in Engineering and experience in instrumentation required.
- Other info: Flexible work across the UK and opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a Field Service Engineer based in Gloucestershire to manage overall support of our customers’ instrumentation installed base, ensuring expectations are met and exceeded with the highest level of professionalism. The role involves managing the service needs of our installed customer base for all instrumentation, including first‑line maintenance and repair services, site installation, commissioning, start‑up and after‑sales support, onsite at customer locations.
Responsibilities
- Carry out installation and commissioning, fault analysis, and repairs on Emerson instrumentation.
- Provide diagnostic, solving, calibration, and start‑up services.
- Provide on‑site customer training when required.
- Be available to support the on‑call rota for instrumentation support.
- Assist Sales Engineers in demonstrating products to potential customers and provide guidance in product application and after‑sales service.
- Proactively identify Service/Product opportunities.
- Report performance measures on lead generation.
- Complete all required reports, certificates, and relevant documents.
- Maintain full understanding of various service programs.
- Assist in the preparation of support literature for Sales opportunities.
- Be flexible to work throughout the British Isles, offshore or abroad, including unsociable hours and weekends to support customers.
Qualifications
- HNC/level in an Engineering field, such as electronics, computer science or control engineering.
- Proven experience as an Instrument Engineer in a process control environment with a particular emphasis on installation, commissioning and start‑up.
- Clear and effective communication skills, verbal and written.
- Understanding of C&I theory including control loop configuration and tuning.
- Experience in a B2B service environment.
- Full clean UK driving licence.
Preferred Qualifications
- Experience in repair and servicing of Emerson Process Management and/or competitor products.
- Experience in Gas Chromatography.
- Strong IT skills.
At Emerson, we prioritise a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives. Our commitment to ongoing career development and an inclusive culture ensures you have the support to thrive, so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
Field Service Engineer, Instruments - Analytical employer: Emerson
Contact Detail:
Emerson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer, Instruments - Analytical
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with instrumentation. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Get hands-on! If you can, volunteer for projects or internships that involve installation and commissioning of instrumentation. This not only boosts your CV but also gives you real-world experience to talk about in interviews.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss C&I theory and your experience with Emerson products. Show them you’re not just a candidate, but the right fit for their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Field Service Engineer, Instruments - Analytical
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with instrumentation, installation, and maintenance. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your communication skills and any relevant experiences.
Showcase Your Technical Skills: Since this role involves working with Emerson instrumentation, be sure to highlight any specific technical skills or experiences you have with similar products. We love seeing candidates who can demonstrate their expertise!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Emerson
✨Know Your Instruments
Make sure you brush up on your knowledge of Emerson instrumentation and any competitor products. Be ready to discuss your experience with installation, commissioning, and fault analysis. This will show that you’re not just familiar with the equipment but also confident in handling it.
✨Showcase Your Communication Skills
Since the role involves customer training and support, practice articulating complex technical concepts in simple terms. Prepare examples of how you've effectively communicated with clients or colleagues in the past. This will demonstrate your ability to connect with customers and provide top-notch service.
✨Flexibility is Key
Be prepared to discuss your willingness to work unsociable hours and travel throughout the British Isles or even abroad. Share any previous experiences where you’ve had to adapt to changing schedules or locations, as this will highlight your commitment to customer satisfaction.
✨Prepare for Problem-Solving Questions
Expect questions that assess your diagnostic and troubleshooting skills. Think of specific instances where you successfully resolved issues with instrumentation. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical abilities.