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- Tasks: Support customers by installing, maintaining, and troubleshooting Emerson instrumentation across various industries.
- Company: Emerson is a global leader in automation technology, committed to sustainability and innovation.
- Benefits: Enjoy flexible travel opportunities, ongoing career development, and a supportive, inclusive workplace culture.
- Why this job: Join a dynamic team that values collaboration and empowers you to tackle complex challenges.
- Qualifications: HNC or equivalent in Engineering; experience in instrumentation and strong communication skills required.
- Other info: Ideal for tech-savvy individuals who thrive in fast-paced environments and enjoy hands-on work.
The predicted salary is between 28800 - 43200 £ per year.
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Job Description
Job Description
The Field Service Engineer plays a key role in supporting our customers\’ installed instrumentation base across the UK. This hands-on role is essential to ensuring high customer satisfaction through expert service, maintenance, and commissioning of Emerson instrumentation. The desired candidate is technically proficient, adaptable, and committed to delivering exceptional customer experiences across a variety of industries—including water and gas utilities, food & beverage, chemicals, and offshore platforms. For professionals who excel in fast-paced environments and relish tackling sophisticated technical challenges, this opportunity is for you!
In This Role, Your Responsibilities Will Be:
- Perform on-site installation, commissioning, fault analysis, and repairs on Emerson instrumentation;
- Investigate and resolve persistent or sophisticated issues at customer sites;
- Commission clamp-on liquid and gas flowmeters at client sites ranging from utilities and industrial plants to offshore platforms;
- Provide diagnostic, calibration, and startup services;
- Deliver on-site customer training as required;
- Assist Sales Engineers with product demonstrations and provide application and post-sales support;
- Proactively identify service and product opportunities, contributing to lead generation;
- Finish the service documentation, which includes reports and certificates;
- Support the creation of service-related sales materials;
- Provide telephone-based client support as needed;
- Travel flexibly throughout the UK, offshore, and internationally; availability for occasional weekend and out-of-hours work is encouraged.
Who You Are:
You are a technically skilled and customer-focused engineer who thrives in field-based roles. You are organized, resourceful, and able to work independently in fast-paced environments. Your strong communication skills and problem-solving approach enable you to build trust with clients while providing timely and efficient service.
For This Role, You Will Need:
- HNC or equivalent qualification in an Engineering field (e.g., Electronics, Control Engineering, Computer Science);
- Proven experience in instrumentation, commissioning, or maintenance within a process control environment;
- Strong understanding of C&I (Control & Instrumentation) theory, including control loop tuning;
- Full UK driving license and willingness to travel;
- Excellent verbal and written communication skills;
- Proficiency in IT systems and tools used in technical service;
- Ability to work under pressure and manage priorities effectively;
- Great teammate attitude with a proactive approach;
- Understanding of B2B service models and contract value;
Preferred Qualifications That Set You Apart:
- Prior experience servicing Emerson or competitor instrumentation products;
- Knowledge of Emerson\’s fixed installation clamp-on flowmeters;
- Demonstrated success in identifying service contract opportunities;
- Offshore or international service experience;
- Familiarity with UK utilities, chemical, or oil & gas industries.
Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
About Us
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
About Emerson
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.
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Automation Machinery Manufacturing
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Field Service Engineer employer: Emerson
Contact Detail:
Emerson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with Emerson's products and services, especially their instrumentation. Understanding the technical specifications and applications of their equipment will help you stand out during interviews and discussions.
✨Tip Number 2
Network with current or former Emerson employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your problem-solving skills and technical expertise. Be ready to explain how you've tackled complex issues in field service roles, as this is crucial for the position.
✨Tip Number 4
Showcase your adaptability and willingness to travel. Since the role requires flexibility in working hours and locations, emphasising your readiness to meet these demands can make a positive impression on the hiring team.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in instrumentation, commissioning, and maintenance. Emphasise any hands-on roles you've had and specific projects that relate to the responsibilities listed in the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Field Service Engineer role at Emerson. Mention how your skills align with their needs, particularly your technical proficiency and customer-focused approach. Use specific examples to demonstrate your problem-solving abilities.
Highlight Relevant Qualifications: Clearly state your HNC or equivalent qualifications in an Engineering field. If you have experience with Emerson products or similar instrumentation, make sure to include that as it sets you apart from other candidates.
Showcase Soft Skills: Emerson values strong communication and teamwork. In your application, provide examples of how you've successfully worked in fast-paced environments and built trust with clients. This will help demonstrate that you are a great fit for their culture.
How to prepare for a job interview at Emerson
✨Showcase Your Technical Skills
As a Field Service Engineer, you'll need to demonstrate your technical proficiency. Be prepared to discuss your experience with instrumentation, commissioning, and maintenance. Highlight specific projects where you've successfully tackled complex technical challenges.
✨Emphasise Customer Focus
This role is all about ensuring high customer satisfaction. Share examples of how you've provided exceptional service in the past, particularly in fast-paced environments. Discuss your approach to building trust and rapport with clients.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Think of specific instances where you've resolved sophisticated issues at customer sites. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Flexibility and Adaptability
Since the job involves travel and working in various industries, it's crucial to show your adaptability. Talk about your willingness to work flexible hours and how you've successfully adapted to different environments or challenges in previous roles.
