At a Glance
- Tasks: Lead a dynamic team, manage shop floor workflow, and ensure top-notch customer service.
- Company: Join Emersons, a vibrant retail environment focused on teamwork and customer satisfaction.
- Benefits: Enjoy a full-time role with opportunities for growth and a supportive work culture.
- Why this job: Be part of a positive team, develop leadership skills, and make a real impact in retail.
- Qualifications: 1 year of supervisory experience and a passion for retail are essential.
- Other info: Must be flexible and proactive; driving license preferred.
The predicted salary is between 24000 - 36000 £ per year.
GROCERY SUPERVISOR We are looking for positive team players who have a passion for Retail. You must be flexible, proactive and enjoy giving great customer service. A Supervisor at Emersons has a busy and diverse role. Supervisor responsibilities include managing the effective workflow of the shop floor, delegating tasks, supervising staff and tasks, training new starts, setting a high example, and creating a good Team spirit. Other responsibilities include: Managing the effective workflow of the shop floor Identifying tasks that need to be completed and delegating jobs to the right people Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled. Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required. Creating a positive and proactive work environment for your Team, by leading with a 'can-do' attitude. Ensuring hygiene and cleaning is kept to HACCP standards. Monitoring and controlling wastage and shrinkage. Managing conflict Training new hires Keyholder duties, including opening and closing the store and all procedures included within. Assuming additional management responsibilities as may be required in the absence of the Management team. Assisting with staff scheduling as required Addressing and resolving customers complaints in a professional manner. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. We look forward to hearing from you! Job Types: Full-time, Permanent Pay: Discussed at interview Education: GCSE or equivalent (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (required) Customer service: 1 year (required) Retail management: 1 year (required) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person
Grocery Supervisor employer: Emerson H A & Son
Contact Detail:
Emerson H A & Son Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grocery Supervisor
✨Tip Number 1
Show your passion for retail during the interview. Share specific examples of how you've created a positive team environment in previous roles, as this aligns with our focus on teamwork and customer service.
✨Tip Number 2
Be prepared to discuss your experience in managing workflows and delegating tasks. We value proactive supervisors who can effectively lead a team and ensure that the shop floor runs smoothly.
✨Tip Number 3
Highlight any experience you have with training new staff. We are looking for someone who can set a high example and foster a supportive learning environment for new hires.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've handled customer complaints or conflicts in the past. This will show us that you can maintain a professional demeanor under pressure.
We think you need these skills to ace Grocery Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Grocery Supervisor. Highlight your relevant experience in retail, customer service, and management.
Tailor Your CV: Customize your CV to emphasize your supervisory experience and skills that align with the job. Include specific examples of how you've managed teams, delegated tasks, and improved customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail and your proactive approach. Mention how you can contribute to creating a positive team spirit and maintaining high standards on the shop floor.
Highlight Relevant Experience: In your application, make sure to highlight your experience in retail sales, supervising staff, and handling customer complaints. Use metrics or specific achievements to demonstrate your effectiveness in these areas.
How to prepare for a job interview at Emerson H A & Son
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of what you love about working in retail and how it drives you to provide excellent customer service.
✨Demonstrate Leadership Skills
As a Grocery Supervisor, you'll need to lead a team effectively. Prepare to discuss your previous supervisory experiences, focusing on how you delegated tasks, trained new hires, and created a positive work environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding conflict resolution and customer complaints. Think of examples from your past experience where you successfully handled difficult situations.
✨Understand HACCP Standards
Familiarize yourself with hygiene and cleaning standards, particularly HACCP. Be ready to discuss how you would ensure compliance in the store and maintain a clean and safe shopping environment.