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- Tasks: Lead a dynamic team, manage shop floor workflow, and ensure top-notch customer service.
- Company: Join Emersons, a vibrant retail environment focused on teamwork and customer satisfaction.
- Benefits: Enjoy a full-time role with opportunities for growth and development in a supportive atmosphere.
- Why this job: Be part of a positive team culture while honing your leadership skills in retail management.
- Qualifications: 1 year of supervisory experience and a passion for retail are essential; GCSE preferred.
- Other info: Keyholder duties included; must be flexible and proactive in a fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
GROCERY SUPERVISOR We are looking for positive team players who have a passion for Retail. You must be flexible, proactive and enjoy giving great customer service. A Supervisor at Emersons has a busy and diverse role. Supervisor responsibilities include managing the effective workflow of the shop floor, delegating tasks, supervising staff and tasks, training new starts, setting a high example, and creating a good Team spirit. Other responsibilities include: Managing the effective workflow of the shop floor Identifying tasks that need to be completed and delegating jobs to the right people Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled. Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required. Creating a positive and proactive work environment for your Team, by leading with a ‘can-do’ attitude. Ensuring hygiene and cleaning is kept to HACCP standards. Monitoring and controlling wastage and shrinkage. Managing conflict Training new hires Keyholder duties, including opening and closing the store and all procedures included within. Assuming additional management responsibilities as may be required in the absence of the Management team. Assisting with staff scheduling as required Addressing and resolving customers complaints in a professional manner. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. We look forward to hearing from you! Job Types: Full-time, Permanent Pay: Discussed at interview Education: GCSE or equivalent (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (required) Customer service: 1 year (required) Retail management: 1 year (required) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person
Grocery Supervisor employer: Emerson H A & Son
Contact Detail:
Emerson H A & Son Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grocery Supervisor
✨Tip Number 1
Show your passion for retail during the interview. Share specific examples of how you've created a positive team environment in previous roles, as this aligns with our focus on teamwork and customer service.
✨Tip Number 2
Be prepared to discuss your experience in managing workflows and delegating tasks. We value proactive supervisors who can effectively lead a team and ensure that the shop floor runs smoothly.
✨Tip Number 3
Highlight any experience you have with training new staff. We are looking for someone who can set a high example and foster a positive work environment, so showcasing your training skills will be beneficial.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've handled customer complaints or conflicts in the past. This will show us that you can maintain professionalism and a 'can-do' attitude under pressure.
We think you need these skills to ace Grocery Supervisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in retail and supervisory roles. Mention specific examples of how you've managed teams, delegated tasks, and provided excellent customer service.
Showcase Your Leadership Skills: In your application, illustrate your ability to create a positive work environment. Share instances where you led by example, trained new hires, or resolved conflicts effectively.
Demonstrate Flexibility and Proactivity: Emphasize your flexibility and proactive approach in your cover letter. Provide examples of how you've adapted to changing situations in the workplace and taken initiative to improve processes.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the job listing, such as 'team spirit', 'HACCP standards', and 'customer complaints', to show that you understand the role's requirements.
How to prepare for a job interview at Emerson H A & Son
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of what you love about working in retail and how that passion translates into excellent customer service.
✨Demonstrate Leadership Skills
As a Grocery Supervisor, you'll need to lead a team effectively. Prepare to discuss your previous supervisory experiences, focusing on how you delegated tasks, trained new hires, and created a positive work environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding customer complaints or team conflicts. Think of examples from your past experience where you successfully resolved issues and maintained a positive atmosphere.
✨Understand HACCP Standards
Familiarize yourself with hygiene and cleaning standards, particularly HACCP. Be ready to discuss how you would ensure compliance in the store and maintain a clean and safe shopping environment for customers.
