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- Tasks: Lead a dynamic team, manage shop floor workflow, and ensure top-notch customer service.
- Company: Join Emerson H A & Son, a vibrant retail environment focused on teamwork and customer satisfaction.
- Benefits: Enjoy a full-time, permanent position with opportunities for growth and development.
- Why this job: Be part of a positive work culture where your leadership makes a real impact on the team.
- Qualifications: 1 year of supervisory experience in retail and strong customer service skills are required.
- Other info: Flexibility and a proactive attitude are key to thriving in this role.
The predicted salary is between 24000 - 36000 £ per year.
GROCERY SUPERVISOR We are looking for positive team players who have a passion for Retail. You must be flexible, proactive and enjoy giving great customer service. A Supervisor at Emersons has a busy and diverse role. Supervisor responsibilities include managing the effective workflow of the shop floor, delegating tasks, supervising staff and tasks, training new starts, setting a high example, and creating a good Team spirit. Other responsibilities include: Managing the effective workflow of the shop floor Identifying tasks that need to be completed and delegating jobs to the right people Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled. Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required. Creating a positive and proactive work environment for your Team, by leading with a ‘can-do’ attitude. Ensuring hygiene and cleaning is kept to HACCP standards. Monitoring and controlling wastage and shrinkage. Managing conflict Training new hires Keyholder duties, including opening and closing the store and all procedures included within. Assuming additional management responsibilities as may be required in the absence of the Management team. Assisting with staff scheduling as required Addressing and resolving customers complaints in a professional manner. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. We look forward to hearing from you! Job Types: Full-time, Permanent Pay: Discussed at interview Education: GCSE or equivalent (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (required) Customer service: 1 year (required) Retail management: 1 year (required) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person
Emerson H A & Son | Grocery Supervisor employer: Emerson H A & Son
Contact Detail:
Emerson H A & Son Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emerson H A & Son | Grocery Supervisor
✨Tip Number 1
Show your passion for retail during the interview. Share specific examples of how you've contributed to a positive team environment in previous roles, as this aligns with our values at Emerson H A & Son.
✨Tip Number 2
Demonstrate your leadership skills by discussing any experiences where you successfully delegated tasks or trained new staff. This will highlight your ability to manage a diverse team effectively.
✨Tip Number 3
Be prepared to talk about how you handle customer complaints and conflicts. Providing examples of your problem-solving skills will show us that you can maintain a positive work environment.
✨Tip Number 4
Familiarize yourself with HACCP standards and be ready to discuss how you ensure hygiene and cleanliness in a retail setting. This knowledge is crucial for maintaining our store's high standards.
We think you need these skills to ace Emerson H A & Son | Grocery Supervisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in retail and supervisory roles. Mention specific examples of how you've managed teams, delegated tasks, and provided excellent customer service.
Showcase Your Leadership Skills: In your application, demonstrate your ability to create a positive work environment. Share instances where you led by example, trained new staff, or resolved conflicts effectively.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the key responsibilities mentioned in the job description. Use keywords like 'team spirit', 'proactive', and 'customer service' to align with what Emerson H A & Son is looking for.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Emerson H A & Son
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of what you love about working in retail and how that passion translates into excellent customer service.
✨Demonstrate Leadership Skills
As a Grocery Supervisor, you'll need to lead a team effectively. Prepare to discuss your previous supervisory experiences, focusing on how you delegated tasks, trained new hires, and created a positive work environment.
✨Highlight Problem-Solving Abilities
Be ready to provide examples of how you've handled conflicts or customer complaints in the past. Show that you can maintain professionalism and resolve issues efficiently, which is crucial for this role.
✨Understand HACCP Standards
Familiarize yourself with hygiene and cleaning standards, particularly HACCP. Be prepared to discuss how you would ensure compliance in the store, as this is an important aspect of the supervisor's responsibilities.
