Emerson H A & Son | Grocery Supervisor

GROCERY SUPERVISOR We are looking for positive team players who have a passion for Retail. You must be flexible, proactive and enjoy giving great customer service. A Supervisor at Emersons has a busy and diverse role. Supervisor responsibilities include managing the effective workflow of the shop floor, delegating tasks, supervising staff and tasks, training new starts, setting a high example, and creating a good Team spirit. Other responsibilities include: Managing the effective workflow of the shop floor Identifying tasks that need to be completed and delegating jobs to the right people Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled. Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required. Creating a positive and proactive work environment for your Team, by leading with a ‘can-do’ attitude. Ensuring hygiene and cleaning is kept to HACCP standards. Monitoring and controlling wastage and shrinkage. Managing conflict Training new hires Keyholder duties, including opening and closing the store and all procedures included within. Assuming additional management responsibilities as may be required in the absence of the Management team. Assisting with staff scheduling as required Addressing and resolving customers complaints in a professional manner. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. We look forward to hearing from you! Job Types: Full-time, Permanent Pay: Discussed at interview Education: GCSE or equivalent (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (required) Customer service: 1 year (required) Retail management: 1 year (required) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person