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For Companies At a Glance
- Tasks: Be the friendly face of our office, greeting visitors and ensuring a welcoming environment.
- Company: Join Emeria, a company that values diversity and supports its employees with great benefits.
- Benefits: Enjoy competitive salaries, exclusive discounts, and comprehensive training to excel in your role.
- Why this job: This role offers a chance to enhance customer service skills in a dynamic office setting.
- Qualifications: Experience in a busy office, strong communication skills, and a passion for customer service are essential.
- Other info: Flexibility for team cover and First Aid training is a plus!
The predicted salary is between 24000 - 36000 £ per year.
Job Role: Corporate Receptionist
Location: London
Hours: 8am-5pm, Monday – Friday
As the Corporate Receptionist, you will be required to –
- Providing a professional, proficient Front of House service with seamless coverage, politely greeting visitors & making them feel welcome.
- Delivering a great customer experience for all of those using & working in the office for both internal & external customers.
- Consistently maintaining high levels of customer service.
This role reports to the Executive Assistant to Chief People Officer.
Main Responsibilities
- Housekeeping – proactively ensure that kitchens/kitchenettes are kept clean, tidy and fully stocked at all times.
- Ensure all meeting rooms and desks are cleaned and cleared after use ready for the next person or team to use.
- Checking that office equipment i.e. Copiers/TV’s/Fridges etc are in working order.
- Administration – Ordering stationery, kitchen stock, business lunches etc/raising purchase orders
- Supporting with office etiquettes and environment to be positively influenced by visible front of house presence
- Reporting maintenance defects to the Facilities Manager.
- Sorting of and Franking of Post
- Arranging Couriers
- Ad-hoc and any other duties as requested by the Executive Assistant to Chief People Officer
- Dealing with facilities related queries from colleagues, visitors, contractors & providing assistance accordingly.
- Managing multiple meeting room calendars and scheduling meetings efficiently.
Skills and Experience
- Experience of working Front of House in a busy office environment.
- Basic understanding of Health & Safety regulations & capable of effective Manual Handling Operations
- Efficient use of Microsoft Office Outlook, Excel & Word packages.
- Able to prioritise workload and multitask
- Excellent communicator with people of all levels.
- Passion for high levels of customer service
- Proactive with a flexible/adaptable approach with the ability to work unsupervised
- Flexibility to provide team sickness/holiday cover at short notice
- Friendly & customer focused
- First Aid Trained (Or willingness to be trained)
The Benefits
Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
Diversity
We’re committed to promoting diversity at Emeria and recruit on merit. We will consider applications from job share applicants.
Ready to Apply?
Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions.
If you meet the criteria for the role we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders.
Corporate Receptionist employer: Emeria
Contact Detail:
Emeria Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist
✨Tip Number 1
Familiarize yourself with the specific duties of a Corporate Receptionist. Understanding the nuances of managing multiple meeting room calendars and providing excellent customer service will help you stand out during the interview.
✨Tip Number 2
Showcase your experience in a busy office environment. Be prepared to discuss how you've successfully managed front-of-house responsibilities and maintained high levels of customer service in previous roles.
✨Tip Number 3
Highlight your proficiency in Microsoft Office, especially Outlook, Excel, and Word. Being able to demonstrate your skills in these applications can give you an edge, as they are essential for the role.
✨Tip Number 4
Emphasize your proactive and flexible approach. The ability to adapt quickly and cover for team members at short notice is crucial, so be ready to provide examples of how you've done this in the past.
We think you need these skills to ace Corporate Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Front of House roles. Emphasize your customer service skills and any previous administrative tasks you've handled.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to multitask in a busy office environment. Mention specific examples from your past experiences that align with the job responsibilities.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any experience you have with managing meeting room calendars or handling facilities-related queries.
Prepare for the Interview: If selected for an interview, be ready to discuss how you would handle various scenarios as a Corporate Receptionist. Think about examples that demonstrate your proactive approach and flexibility in a fast-paced environment.
How to prepare for a job interview at Emeria
✨Showcase Your Customer Service Skills
As a Corporate Receptionist, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you successfully handled visitor inquiries or resolved issues, demonstrating your proactive and friendly approach.
✨Demonstrate Organizational Abilities
Highlight your experience in managing multiple tasks, such as scheduling meetings and maintaining office supplies. Be ready to discuss how you prioritize your workload and ensure that everything runs smoothly in a busy environment.
✨Familiarize Yourself with Health & Safety Regulations
Since the role requires a basic understanding of health and safety, brush up on relevant regulations. Be prepared to discuss how you would ensure compliance in the office and maintain a safe environment for all employees and visitors.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
