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- Tasks: Lead a team of property managers and ensure exceptional service delivery across a dynamic portfolio.
- Company: FirstPort is redefining excellence in UK residential property management with a commitment to industry standards.
- Benefits: Enjoy competitive salaries, private medical insurance, pension contributions, and exclusive discounts.
- Why this job: Join a supportive culture that values collaboration and innovation while shaping the future of property management.
- Qualifications: Proven experience in the factoring industry and strong leadership skills are essential for this role.
- Other info: Diversity is key at FirstPort; we recruit on merit and support all applicants through the process.
The predicted salary is between 50000 - 70000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Job Advert
Role: Senior Associate Director
Location: South West
Salary: From £50,000 per annum, car allowance of £5,500 plus benefits
Contract: Permanent
Hours: Monday to Friday – 9am to 5pm (35 hours per week)
Why FirstPort?
FirstPort is on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.
By joining us as a Senior Associate Director , you will play a pivotal role in achieving our vision:
- Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide exceptional service to our customers.
- Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
- Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
- A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.
At the core of everything we do are our leadership principles:
- Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers.
- Consistent: We deliver dependable results, building trust with customers and colleagues.
- Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
- Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.
Your Role, Your Impact
As a Senior Associate Director , you will manage a dynamic portfolio of properties across the South West, ensuring smooth operations and exceptional service delivery. Lead and inspire a team of property managers, fostering their growth through regular performance reviews, feedback, and coaching. Drive success by ensuring KPIs and SLAs are consistently achieved while creating a supportive and high-performing team environment.
Key Responsibilities:
- Setting the strategy for growth and commercial direction for your region.
- Leading and developing a regional team of property managers to deliver a high-quality factoring service underpinned by core values and objectives.
- Meeting and liaising with clients and customers to ensure that we continue to exceed their expectations and deliver excellent customer service consistently.
- Working with the business development team to develop bids for new business and product development.
- Accountable for embedding new systems and processes, ensuring we continue to lead with technology across FirstPort.
Required Skills & Qualifications:
- Proven experience within the factoring industry.
- Experience leading large, geographically dispersed operational teams to deliver a high-quality service and standards-led operation.
- Experienced in liaising with clients and customers, leading meetings.
- Strong commercial acumen: preferably has had P&L responsibility, able to use data and insights to make decisions.
- Able to build and provide leadership to a large team, developing future leaders.
- Confident, articulate communicator – both orally and in writing; able to build relationships with all employees, from site-based colleagues to directors.
- Able to identify process inefficiencies and drive cultural and process improvement programmes.
- Experience in or an understanding of the property market.
What’s in it for you?
Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and onboarding process.
Ready to make a difference?
If you’re ready to take the next step in your career and make a difference, we’d love to hear from you!
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.
Elevate your career. Reset the standard. Join FirstPort.
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Senior Associate Director employer: Emeria UK
Contact Detail:
Emeria UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Associate Director
✨Tip Number 1
Familiarize yourself with FirstPort's mission and values. Understanding their commitment to elevating industry standards will help you align your experience and vision with theirs during the interview.
✨Tip Number 2
Highlight your leadership experience in managing geographically dispersed teams. Be ready to share specific examples of how you've inspired and developed team members to achieve high-quality service.
✨Tip Number 3
Prepare to discuss your commercial acumen, especially any experience with P&L responsibility. Being able to demonstrate how you've used data to drive decisions will be crucial.
✨Tip Number 4
Showcase your ability to identify process inefficiencies and lead improvement initiatives. Providing concrete examples of past successes in this area will set you apart as a candidate who can drive change.
We think you need these skills to ace Senior Associate Director
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Associate Director position. Understand the key responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight relevant experience in property management and leadership. Use specific examples that demonstrate your ability to meet KPIs and manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for elevating industry standards in residential property management. Mention how your values align with FirstPort's leadership principles and your vision for the role.
Showcase Your Communication Skills: Since strong communication is essential for this role, ensure your application materials are clear and articulate. Use concise language and structure your documents logically to make a positive impression.
How to prepare for a job interview at Emeria UK
✨Understand the Company Vision
Familiarize yourself with FirstPort's mission to elevate industry standards in residential property management. Be prepared to discuss how your experience aligns with their goals and how you can contribute to their vision.
✨Showcase Leadership Experience
Highlight your experience in leading large teams and managing operations. Provide specific examples of how you've inspired and developed team members, as well as how you've achieved KPIs and SLAs in previous roles.
✨Demonstrate Commercial Acumen
Be ready to discuss your understanding of the property market and your experience with P&L responsibility. Use data and insights from your past roles to illustrate how you've made informed decisions that drove success.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, both verbally and in writing. Prepare to engage in discussions about client relationships and how you've effectively communicated with various stakeholders in your previous positions.
