API Key Account Manager UK Commercial United Kingdom Ratehawk in London
API Key Account Manager UK Commercial United Kingdom Ratehawk

API Key Account Manager UK Commercial United Kingdom Ratehawk in London

London Full-Time 36000 - 60000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Optimise API performance, analyse data, and expand our partner base in the travel industry.
  • Company: Join a pioneering travel-tech company with a global presence and innovative spirit.
  • Benefits: Flexible schedules, remote work, training opportunities, and corporate perks on travel services.
  • Why this job: Be at the forefront of travel tech innovation and make a real impact on the industry.
  • Qualifications: 2-5 years in travel industry, strong analytical skills, and a proactive mindset.
  • Other info: Dynamic team culture with excellent growth opportunities and international collaboration.

The predicted salary is between 36000 - 60000 £ per year.

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As an API Account Manager, you will be central to optimizing API performance through data analysis, working with various teams to refine our offerings, providing technical assistance, and expanding our partner base. This is a remote vacancy open to candidates residing in the UK (preferably London).

Job responsibilities:
  • API Optimization: Leverage a data-driven approach to analyze and monitor API performance. Identify areas for improvement to optimize API usage, ensuring partners are utilizing our APIs effectively to drive growth and engagement.
  • Business Development: Identify and pursue opportunities to expand our API partner base, driving increased revenue and expanding our market presence; Account management of an assigned portfolio of partners, including the first level of support; Follow-up with existing partners to provide and identify ways to improve cooperation; Provide strategic recommendations to improve the performance of top clients.
  • Cross-Functional Collaboration: Collaborate with commercial, technical, and product teams to enhance the API product offering, ensuring it meets partner needs and supports RateHawk's overall strategic objectives.
  • Technical Troubleshooting: Provide technical support to partners regarding API usage, and collaborate with our technical teams to resolve any API-related issues that may arise; Control of compliance with commercial conditions by partners, including the payment flow; Provide market & competitive environment analysis.
  • Spend approximately 20% of your working time on business trips, including meetings with clients, industry events, and other business-related events.
Relevant experience: Ideally, 2–5 years of experience in the travel industry, reviewing and monitoring the technical performance of the API connections. Specializing in managing the onboarding of API-connected customers; acting as a midpoint between IT and the commercial team to manage technical problems; analyzing technical performance, error rate, traffic, and look-to-book ratio in order to detect possible areas of improvement.Language knowledge: Fluent in English; Travel Requirements: Up to 20% of travel time may be required.Personal skills: Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with a fast-changing business environment, team player, used to data-driven decision-making; Analytical skills: Used to data-driven decision-making, metrics-driven and good with numbers; International mindset: Ability to understand and work across a wide range of cultural contexts, reflecting ETG's global presence.

We offer you flexible schedules and the opportunity to work remotely. An ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation.

Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.

API Key Account Manager UK Commercial United Kingdom Ratehawk in London employer: Emerging Travel Group (Italy)

RateHawk, part of the innovative Emerging Travel Group, is an exceptional employer that champions a flexible and supportive work culture, allowing you to thrive in a remote role while optimising API performance. With a focus on employee growth through internal training programs and opportunities for professional development, you will be part of a dynamic team that values collaboration and innovation in the fast-paced travel industry. Enjoy unique benefits such as corporate English lessons, partial compensation for external training, and an extra MyTime Day Off to enhance your work-life balance.
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Contact Detail:

Emerging Travel Group (Italy) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land API Key Account Manager UK Commercial United Kingdom Ratehawk in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the travel industry. Attend events, join online forums, and don’t be shy about reaching out to potential partners or colleagues on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your skills! When you get the chance to chat with someone from RateHawk or any other company, make sure to highlight your experience with API performance and data analysis. Share specific examples of how you've optimised processes in the past – it’ll make you stand out!

✨Tip Number 3

Be proactive! If you see a potential issue or area for improvement in a company’s API offerings, don’t hesitate to bring it up during conversations. This shows that you’re not just looking for a job, but that you’re genuinely interested in helping the company grow.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at RateHawk. Don’t forget to follow up after applying – a little nudge can go a long way!

We think you need these skills to ace API Key Account Manager UK Commercial United Kingdom Ratehawk in London

API Performance Analysis
Business Development
Account Management
Cross-Functional Collaboration
Technical Troubleshooting
Data-Driven Decision-Making
Analytical Skills
Market Analysis
Fluent in English
Proactive
Results-Focused
Team Player
Adaptability to Fast-Changing Environments
Understanding of Cultural Contexts

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the API Account Manager role. Highlight your experience in the travel industry and any relevant technical skills that align with our mission at RateHawk.

Showcase Your Analytical Skills: Since this role involves a lot of data analysis, don’t forget to mention specific examples where you've used data to drive decisions or improve performance. We love numbers, so let them shine!

Be Proactive in Your Approach: Demonstrate your proactive nature by discussing how you've identified opportunities for growth in previous roles. We’re looking for someone who can take initiative and drive results, so let us see that in your application!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Emerging Travel Group (Italy)

✨Know Your APIs Inside Out

Before the interview, make sure you understand the basics of API performance and how it impacts business growth. Familiarise yourself with RateHawk's offerings and think about how you can optimise their API usage for partners.

✨Showcase Your Analytical Skills

Prepare to discuss your experience with data analysis in the travel industry. Bring examples of how you've used metrics to drive decisions and improve API performance. This will demonstrate your ability to leverage a data-driven approach.

✨Be Ready for Technical Questions

Expect questions about technical troubleshooting and how you’ve handled API-related issues in the past. Brush up on common problems and solutions, and be prepared to explain your thought process when resolving these challenges.

✨Highlight Your Collaborative Spirit

RateHawk values cross-functional collaboration, so be ready to share examples of how you've worked with different teams. Discuss how you’ve successfully communicated between technical and commercial teams to enhance product offerings.

API Key Account Manager UK Commercial United Kingdom Ratehawk in London
Emerging Travel Group (Italy)
Location: London
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