Are you an experienced operational leader who can bring together people, performance and partnerships to help services thrive? Emerging Futures supports people affected by homelessness and drug and alcohol use to move forward with their lives. With compassion and courage, we believe recovery is not just a word, it's a promise that anything is possible., This is a hands-on senior leadership role with responsibility for the performance, quality, safety and financial sustainability of services across the Midlands and South. You'll lead and develop Area Service Managers, stay connected to what is happening within services and provide practical support where improvement is needed. You'll also build strong relationships with commissioners, partners and local stakeholders, helping to strengthen and grow Emerging Futures' work across the region. Your main focus will be on:
- Leading and developing Area Service Managers and their teams.
- Driving operational performance and ensuring services meet contractual expectations.
- Overseeing budgets and leading recovery plans where services are off track.
- Providing leadership across quality, safeguarding, risk and housing compliance.
- Strengthening drug and alcohol practice and our wider recovery offer.
- Building commissioner and partner relationships and supporting contract growth.
- Creating a positive employee experience and addressing people or performance issues early.
- Contributing to organisational development as a member of the Senior Management Team., We're looking for someone who combines confident operational leadership with a supportive, values-led approach.
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Head of Operations - Midlands & South employer: Emerging Futures
Emerging Futures is an exceptional employer dedicated to making a positive impact in the lives of individuals affected by addiction. With a strong focus on employee development, we offer comprehensive training for our Housing Support Workers, fostering a supportive and collaborative work culture that values every team member's contribution. Located in Cheshire East, our organisation not only provides meaningful employment but also encourages personal growth and community engagement, making it a rewarding place to work for those passionate about helping others.
