Head of Operations in Birmingham

Head of Operations in Birmingham

Birmingham Full-Time 45000 - 55000 £ / year (est.) Remote
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At a Glance

  • Tasks: Lead community services and recovery support across the Midlands & South.
  • Company: Emerging Futures, dedicated to addiction recovery and community support.
  • Benefits: Competitive salary, leadership opportunities, and a chance to make a real difference.
  • Other info: Join a passionate team committed to recovery and community wellbeing.
  • Why this job: Be a key player in transforming lives and leading impactful recovery services.
  • Qualifications: Experience in drug and alcohol services and senior leadership roles.

The predicted salary is between 45000 - 55000 £ per year.

Emerging Futures began in 2014, born from a belief that recovery is possible for everyone, and that those who have walked that path should lead the way forward.

We are recruiting for a Head of Operations to leadour community services, drug & alcohol recovery support and recovery-focused housing across the Midlands & South.

This is a hands-on senior leadership role with responsibility for the performance, quality, safety and financial sustainability of services across the Midlands and South.

You’ll lead and develop Area Service Managers, stay connected to what is happening within services and provide practical support where improvement is needed.

You’ll also build strong relationships with commissioners, partners and local stakeholders, helping to strengthen and grow Emerging Futures’ work across the region.

Your main focus will be on

  • Leading and developing Area Service Managers and their teams.
  • Driving operational performance and ensuring services meet contractual expectations.
  • Overseeing budgets and leading recovery plans where services are off track.
  • Providing leadership across quality, safeguarding, risk and housing compliance.
  • Strengthening drug and alcohol practice and our wider recovery offer.
  • Building commissioner and partner relationships and supporting contract growth.
  • Creating a positive employee experience and addressing people or performance issues early.
  • Contributing to organisational development as a member of the Senior Management Team.

You will have substantial experience of leading or delivering drug and alcohol services, with a sound understanding of the treatment and recovery system, harm reduction and recovery-oriented practice.

You should also have recent experience in working at a senior level, developing new and existing services and partnership working.

By joining the Emerging Futures workforce, you become part of a nationwide team dedicated to providing addiction recovery support services throughout the United Kingdom.

This role joins part of a larger team in the Midlands & South, with colleagues working across our services in Birmingham, Gloucester, Worcester, West Sussex and Hertfordshire.

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Head of Operations in Birmingham employer: Emerging Futures

Emerging Futures is an exceptional employer dedicated to making a positive impact in the lives of individuals affected by addiction. With a strong focus on employee development, we offer comprehensive training for our Housing Support Workers, fostering a supportive and collaborative work culture that values every team member's contribution. Located in Cheshire East, our organisation not only provides meaningful employment but also encourages personal growth and community engagement, making it a rewarding place to work for those passionate about helping others.

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Contact Details:

Emerging Futures Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Operations in Birmingham

✨Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Emerging Futures.

✨Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Emerging Futures.

✨Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Emerging Futures.

✨Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Emerging Futures. Apply directly through us to stand out!

We think you need these skills to ace Head of Operations in Birmingham

Leadership Skills
Operational Performance Management
Budget Oversight
Quality Assurance
Safeguarding Compliance
Risk Management
Housing Compliance

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Emerging Futures. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Head of Operations, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Emerging Futures

✨Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Emerging Futures. Sharing personal stories or insights can really make us stand out.

✨Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

✨Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!