At a Glance
- Tasks: Build strong relationships with customers and drive sales growth across Wales and the UK.
- Company: Dynamic company focused on customer satisfaction and innovative solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Exciting environment with plenty of room for career advancement.
- Why this job: Join a team where your communication skills can shine and make a real impact.
- Qualifications: Experience in customer service and a knack for building relationships.
The predicted salary is between 30000 - 40000 € per year.
As a Sales Account Manager, you will be responsible for developing long‑term relationships with customers predominantly in Wales and, where required, across the UK. You will oversee sales, satisfy customers’ needs, respond to queries promptly and ensure a positive customer experience. Excellent communication, negotiation and customer service skills are essential.
Key Responsibilities
- Manage a portfolio of customer accounts to achieve long‑term success through growth and profitability.
- Develop positive relationships with clients.
- Act as the point of contact and handle customers’ individual needs.
- Generate new business using existing and potential customer networks.
- Develop new products and services for customers, working with the internal sales team and supply partners.
- Introduce and develop new customers.
- Manage tenders and customer contracts.
- Resolve conflicts and provide solutions to customers in a timely manner.
- Lead and supervise customer service/inside sales team to ensure sales increase and customer satisfaction.
- Report on the status of accounts and transactions.
- Set and track sales account targets, aligned with company objectives.
- Monitor sales metrics (e.g., quarterly sales results and annual forecasts).
- Liaise with materials and warehouse teams to ensure a positive customer experience.
- Suggest actions to improve sales performance and identify opportunities for growth.
Accounts / Quality Responsibilities
- Resolve any invoice queries raised by the customer.
- Aid the AR department when needed to get outstanding invoices paid.
- Review any open quality concerns.
Service and Warehouse Responsibilities
- Liaise with warehouse to ensure orders are dispatched on time to customers.
- Resolve any goods in‑query related to orders placed with suppliers.
Education, Experience & Qualifications
- Experience in a similar customer sector preferred.
- Ability to identify opportunities to maximise profitable sales.
- Hardworking and reliable.
Equal Employment Opportunity Statement: Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Sales Account Manager employer: emergemarket.com
At Supply Technologies, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Sales Account Managers enjoy competitive benefits, ongoing professional development opportunities, and the chance to build meaningful relationships with clients across Wales and the UK. Join us to be part of a supportive team that values your contributions and encourages your growth in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those in Wales or the UK. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common sales scenarios. Think about how you’d handle customer queries or resolve conflicts. We want you to shine and show off those excellent communication skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows you’re genuinely interested in the role.
✨Tip Number 4
Check out our website for the latest job openings. Applying directly through us not only gives you a better chance but also keeps you in the loop with our company culture and values.
We think you need these skills to ace Sales Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Account Manager role. Highlight your experience in developing long-term customer relationships and any relevant sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've satisfied customer needs and resolved conflicts in the past. This is your chance to shine, so make it count!
Show Off Your Communication Skills:Since excellent communication is key for this position, ensure your application is clear and concise. Use professional language but keep it friendly – we love a personable touch! Remember, first impressions matter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at emergemarket.com
✨Know Your Customers
Before the interview, research the company’s customer base, especially in Wales and the UK. Understand their needs and pain points so you can discuss how you would develop long-term relationships and provide tailored solutions.
✨Showcase Your Communication Skills
Prepare examples that highlight your excellent communication and negotiation skills. Think of situations where you successfully resolved conflicts or satisfied customer needs, as these will demonstrate your ability to handle the responsibilities of a Sales Account Manager.
✨Be Ready to Discuss Metrics
Familiarise yourself with sales metrics and be prepared to talk about how you’ve tracked and achieved sales targets in previous roles. This shows that you understand the importance of monitoring performance and can contribute to the company's objectives.
✨Demonstrate Team Leadership
If you have experience leading a team, be ready to share specific examples. Discuss how you motivated your team to increase sales and improve customer satisfaction, as this aligns with the role's requirement to lead and supervise the customer service/inside sales team.
