- Manage part availability on site and oversee On-Time Delivery (OTD) ensuring customers receive orders timely and to the highest quality.
- Ensuring stock is delivered to the line to avoid potential line stops.
- Meet all customer requirements and resolve any concerns raised by customers. Conduct regular engagements with the customer and feedback to branch for review.
- Ability to communicate well with all tiers of customer management and employees on site.
- Works with customers to ensure operations align to their business operational needs.
- Establishes and maintains a professional and courteous relationship with all customers and work team.
- Engage with customers to understand changing demand requirements and feedback into branch sales, purchasing and operations teams.
- Create a positive working environment fostering open communication and encouraging engagement.
- Adhere to safety programs, housekeeping and security responsibilities.
- Maintain equipment and maintenance records where applicable.
- Comply with policies & procedures that have been established by Supply Technologies or ParkOhio.
- Develop a comprehensive knowledge of On-Time Delivery, Lines Shipped, Shortages, Quality issues, Rejects.
- Promote a culture of continuous improvement.
- Knowledge and compliance with company and customer safety standards.
- Ensure the efficient operation and utilisation of all site based equipment.
- Monitor the cleanliness and working conditions of all site based equipment and kanban racks/bins.
- Maintenance and printing of Kanban Bins Front and Back Labels, and Rack Label.
- Handling kanban amendments in accordance with procedures.
- Making sure all record keeping and documentation is carried out to the highest standards and is fully in accordance with Company systems and procedure
- Team work with other areas of the office and warehouse is crucial to ensure a smooth operation.
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Kan Ban Coordinator UKKBACRD in Burton upon Trent employer: emergemarket.com
At Emergemarket, we pride ourselves on fostering a dynamic work environment that values collaboration and innovation. As a part-time Warehouse & Customer Support Coordinator, you'll enjoy flexible hours while contributing to a supportive team culture that prioritises employee growth and development. Located in a vibrant area, we offer unique opportunities for skill enhancement and career progression, making us an excellent employer for those seeking meaningful and rewarding work.
