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- Tasks: Manage client relationships and drive sales by promoting our services.
- Company: Join District Enforcement, an award-winning provider tackling anti-social behaviour in parks across Britain.
- Benefits: Enjoy a competitive salary, extra leave, casual dress code, and ongoing professional development.
- Why this job: Be part of a dynamic team focused on client satisfaction and making a positive impact.
- Qualifications: Experience in sales or customer service, strong communication skills, and familiarity with CRM systems required.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
The predicted salary is between 27000 - 30000 £ per year.
Job Title – Client Relationship Manager Location – Ashby-de-la-Zouch LE65 9EJ Salary – £27,000 – 30,000 Duration – Full Time Sector – Enforcement Are you an organised, resourceful professional passionate about building strong client relationships? We are looking for someone who thrives in a client-focused environment to drive sales and maximize revenue by promoting and selling our products and services to potential and existing clients. Interested? We are District Enforcement, working in close partnership with many local authorities and are an award-winning provider in tackling anti-social behaviour across Britain’s parks and open spaces. As we continue to grow, we are looking for a Client Relationship Manager to work across our customer base dealing with the enquiries that come into the business… could this be you? What we need you to bring to the team: • Experience in Key Account Management, Sales or Customer Service to deliver revenue targets and identify further opportunities for revenue growth. • The ability to make decisions on client management, dealing with some queries directly and passing others over to the correct department. • Exceptional communication skills, with the ability to build and maintain strong relationships with our clients, acting as a primary point of contact for customer queries. • Experience in handling day to day customer issues and queries. • Familiarity with CRM systems and client management platforms. • A great attitude where nothing is too much trouble and our customers come first. In return we will offer: • 37.5 hours a week, Monday – Friday 9 am – 5 pm • A great salary and benefits package including extra leave, casual dress code, company pension, on-site parking etc. • Ongoing professional development to enable you to do a great job. What’s next? If you are ready to join us, then click apply and complete the short application process (3-4 mins). Telephone Interviews to be held ASAP, with face-to-face interviews being held the following week. One last thing: We believe in the power of diversity and strongly encourage applicants from all parts of society to apply. You may have a background of the following Client Relationship Manager, client account manager, key account manager, customer success manager, client engagement, client services executive, account relationship manager, account relationship executive, Client support manager, sales executive, sales administrator, etc. For more information, please call Emerald Starfish on (phone number removed). Emerald Starfish are working exclusively with this client on a retained basis. NO AGENCIES PLEASE
Client Relationship Manager employer: Emerald Starfish
Contact Detail:
Emerald Starfish Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Familiarize yourself with the company’s values and mission. Understanding District Enforcement's approach to tackling anti-social behaviour will help you align your responses during interviews and demonstrate your passion for their work.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your ability to build strong client relationships. Highlight situations where you successfully managed client queries or drove sales, as this will resonate well with the hiring team.
✨Tip Number 3
Research common CRM systems and client management platforms used in the industry. Being able to discuss your familiarity with these tools can set you apart and show that you're ready to hit the ground running.
✨Tip Number 4
Demonstrate your proactive attitude by thinking of ways you could enhance client engagement or improve customer service processes. Presenting innovative ideas during your interview can impress the hiring managers and show your commitment to the role.
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Client Relationship Manager position. Tailor your application to highlight your relevant experience in key account management, sales, or customer service.
Highlight Communication Skills: Since exceptional communication skills are crucial for this role, make sure to provide specific examples in your CV and cover letter that demonstrate your ability to build and maintain strong client relationships.
Showcase Relevant Experience: Detail your previous experience with CRM systems and client management platforms. Mention any achievements related to revenue growth or successful client management to strengthen your application.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for client relationships and your proactive attitude. Address how you can contribute to the company's goals and why you are a great fit for their team.
How to prepare for a job interview at Emerald Starfish
✨Showcase Your Client Relationship Skills
Be prepared to discuss specific examples of how you've built and maintained strong client relationships in the past. Highlight your communication skills and any successful outcomes from your previous roles.
✨Demonstrate Your Problem-Solving Abilities
Think of instances where you've effectively handled customer issues or queries. Share how you approached these situations and the positive results that followed, showcasing your resourcefulness.
✨Familiarize Yourself with CRM Systems
Since familiarity with CRM systems is important for this role, be ready to talk about your experience with such platforms. If possible, mention specific tools you've used and how they helped you manage client relationships.
✨Express Your Passion for Customer Service
Convey your enthusiasm for putting customers first. Share your philosophy on customer service and how it aligns with the company's values, emphasizing that no task is too much trouble when it comes to client satisfaction.
